Swiss-Belcourt Serpong

Hotels
Preferred Partner
All-star Accommodation
8,6
/10

Very Good

1.327 reviews

What Guests Say About Their Stay

Staff Friendliness (58)
Accessibility (55)
Bedroom (50)
Room Space (49)
Tyara
8,8
/ 10
Perfect for a short staycation. The room is spacious and very comfortable. The staff was really nice. The breakfast was good as well. The highlight is the smart TV and Netflix they have in every room.
Amalia I.
10,0
/ 10
Very recommended place to stay and enjoy the time with family. Great hospitality and all staffs were so friendly, the hotel was clean, fragrant or smell so good and relaxing when I was there. Only the refrigerator wasn't cold, AC, TV and other facilities in room were great. I'm gonna back again soon for the next family staycation at Tuscany:) Keep up the great work, Tuscany! Thank you.
In the Area
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Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, Tangerang Selatan, Banten 15310, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Highlights at This Property
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Famous among Business Traveler
Public Shuttle Service
Full-service Convention Room
note: hotel was previously named Swiss-Belcourt Serpong Swiss-Belcourt Serpong is a hotel in a good neighborhood, which is located at Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swiss-Belcourt Serpong

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Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, Tangerang Selatan, Banten 15310, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
Lobby Swiss-Belcourt Serpong
Lobby 2 Swiss-Belcourt Serpong

Discover More About Swiss-Belcourt Serpong

About Swiss-Belcourt Serpong

Swiss-Belcourt Serpong is a modern hotel located in the vibrant area of Serpong, Indonesia. This hotel is part of the Swiss-Belhotel International chain, known for its commitment to providing exceptional hospitality and comfort. With its strategic location, Swiss-Belcourt Serpong serves as an ideal base for both business and leisure travelers. The hotel features contemporary design, well-appointed rooms, and a range of amenities that cater to the needs of its guests.

One of the standout features of Swiss-Belcourt Serpong is its dedication to providing a comfortable and relaxing environment. The hotel boasts a variety of room types, from deluxe rooms to suites, all equipped with modern conveniences such as free Wi-Fi, flat-screen TVs, and minibars. The stylish decor and thoughtful design create a welcoming atmosphere that makes guests feel right at home.

Why You Should Stay at Swiss-Belcourt Serpong

Staying at Swiss-Belcourt Serpong offers numerous advantages. First and foremost, the hotel is situated in close proximity to major business districts, shopping centers, and entertainment venues. This makes it an excellent choice for business travelers who need quick access to meetings and conferences. Additionally, leisure travelers will appreciate the nearby attractions, including parks, malls, and cultural sites.

The hotel also features a range of facilities designed to enhance your stay. Guests can enjoy a refreshing dip in the outdoor swimming pool, work out at the fitness center, or indulge in delicious meals at the on-site restaurant. The hotel’s friendly staff is always ready to assist with any requests, ensuring a pleasant and memorable experience.

Best Time to Stay at Swiss-Belcourt Serpong

The best time to visit Swiss-Belcourt Serpong is during the dry season, which typically runs from May to September. During these months, the weather is generally pleasant, making it ideal for exploring the surrounding area. However, if you prefer a quieter experience, consider visiting during the shoulder seasons of April and October, when the crowds are thinner, and you can enjoy a more relaxed atmosphere.

Transportation and Accessibility

Access to the Airport

Swiss-Belcourt Serpong is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport, making it easily accessible for travelers arriving by air. The hotel offers airport transfer services, ensuring a hassle-free journey to and from the airport. Additionally, taxis and ride-sharing services are readily available, providing guests with flexible transportation options.

Public Transportation

For those who prefer public transportation, Swiss-Belcourt Serpong is well-connected to various modes of transport. The nearby commuter train station offers easy access to Jakarta and other surrounding areas, making it a convenient choice for exploring the region. Local buses and ride-hailing services are also available, providing guests with multiple options for getting around.

Unique Facilities at Swiss-Belcourt Serpong

1. Outdoor Swimming Pool

The outdoor swimming pool at Swiss-Belcourt Serpong is a perfect spot to unwind after a long day. Surrounded by lush greenery, it offers a serene environment for guests to relax and soak up the sun.

2. Fitness Center

For fitness enthusiasts, the hotel features a well-equipped fitness center. Guests can maintain their workout routines with a variety of cardio and strength training equipment available at their convenience.

3. On-Site Restaurant

The on-site restaurant serves a delectable array of local and international dishes, ensuring that guests have a variety of dining options. Whether you're in the mood for a hearty breakfast or a leisurely dinner, the restaurant caters to all tastes.

Nearby Attractions at Swiss-Belcourt Serpong

1. AEON Mall BSD City

Located just 3 kilometers from Swiss-Belcourt Serpong, AEON Mall BSD City is a popular shopping destination featuring a wide range of retail stores, dining options, and entertainment facilities. This modern mall is perfect for a day of shopping or enjoying a meal with family and friends.

2. BSD Xtreme Park

Approximately 4 kilometers away, BSD Xtreme Park offers a variety of outdoor activities, including paintball, go-karting, and flying fox. It's an excellent place for adventure seekers looking to enjoy some adrenaline-pumping fun.

3. Scientia Garden

Just 5 kilometers from the hotel, Scientia Garden is a beautiful park that features lush greenery, walking paths, and various recreational facilities. It's a great spot for a leisurely stroll or a picnic with family.

4. Taman Kota 2 BSD

Taman Kota 2 BSD is a public park located about 6 kilometers from Swiss-Belcourt Serpong. This park is perfect for families, offering playgrounds, jogging tracks, and open spaces for relaxation and outdoor activities.

5. The Breeze BSD City

Located 7 kilometers away, The Breeze BSD City is an outdoor lifestyle mall that combines shopping, dining, and entertainment. With its beautiful landscape and vibrant atmosphere, it's a great place to spend an afternoon.

6. Ocean Park BSD

Ocean Park BSD is a water park located approximately 8 kilometers from the hotel. It features a variety of water slides, pools, and attractions, making it a fun destination for families and thrill-seekers alike.

7. Summarecon Mall Serpong

About 10 kilometers from Swiss-Belcourt Serpong, Summarecon Mall Serpong is another popular shopping destination. It offers a wide range of shops, restaurants, and entertainment options, including a cinema.

8. Bintaro Jaya Xchange Mall

Located around 12 kilometers away, Bintaro Jaya Xchange Mall is a modern shopping center that features a variety of retail outlets, dining options, and entertainment facilities, making it a great place to visit.

9. Citra Raya World of Wonders

Approximately 15 kilometers from the hotel, Citra Raya World of Wonders is an amusement park that offers a range of rides and attractions for visitors of all ages. It's a fantastic destination for families looking for a fun day out.

10. Jakarta Aquarium

Located about 25 kilometers away, Jakarta Aquarium is an exciting attraction that showcases a variety of marine life. It's a great place for families and children to learn about ocean conservation while enjoying interactive exhibits.

Tips and Tricks for Staying at Swiss-Belcourt Serpong

Tips During Your Stay

To make the most of your stay at Swiss-Belcourt Serpong, consider these tips: always check for special promotions or packages that may be available during your visit. Additionally, don't hesitate to ask the hotel staff for recommendations on local attractions and dining options.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel's facilities by planning your schedule around peak times. For instance, visiting the fitness center during off-peak hours can provide a more enjoyable experience. Also, be sure to explore the menu at the on-site restaurant, as they often have daily specials worth trying.

Why Book Swiss-Belcourt Serpong on Traveloka

Extensive Accommodation Options

When you book Swiss-Belcourt Serpong through Traveloka, you gain access to a wide range of accommodation options. Whether you're looking for budget-friendly stays or luxurious experiences, Traveloka has something for everyone. This flexibility allows you to choose the perfect hotel that fits your needs and preferences.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This feature allows you to save even more with the PayLater option, making your travel planning easier and more manageable.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you unlock exclusive offers that enhance your travel experience.

Real Guest Reviews

Traveloka provides millions of verified reviews from guests who have stayed at various hotels, including Swiss-Belcourt Serpong. These reviews offer valuable insights and help you make informed decisions when booking your stay.

With all these advantages, there's no reason not to choose Swiss-Belcourt Serpong as your accommodation in Serpong. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Swiss-Belcourt Serpong

Swimming Pool Swiss-Belcourt Serpong
Swimming Pool
Fitness Center Swiss-Belcourt Serpong
Fitness Center
Functional Hall Swiss-Belcourt Serpong
Functional Hall
Lobby Swiss-Belcourt Serpong
Lobby
Exterior Swiss-Belcourt Serpong
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • Gala dinner

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • LAN Internet (surcharge)
  • Free WiFi

Transportation

  • Area shuttle with surcharge

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Swiss-Belcourt Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Swiss-Belcourt Serpong
91
Number of floors in Swiss-Belcourt Serpong
21
Another facilities in Swiss-Belcourt Serpong
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in Swiss-Belcourt Serpong

What are available facilities at Swiss-Belcourt Serpong?
There are top facilites at Swiss-Belcourt Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belcourt Serpong?
The standard check-in time at Swiss-Belcourt Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belcourt Serpong provide breakfast?
Yes, Swiss-Belcourt Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Swiss-Belcourt Serpong

8,6
Very Good

From 1.327 reviews

Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,6

Location

8,8

Service and Facilites

8,8

People often mention about Swiss-Belcourt Serpong
All
Staff Friendliness (51)
Bedroom (49)
Accessibility (39)
Ambiance (38)
Bathroom (38)
Room Space (37)
Wifi (33)
Hotel Area (31)
Taste (31)
Family Friendly (29)
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Traveler Reviews Swiss-Belcourt Serpong

Number of reviews per page
20
40
Customer reviews
lukman h.
icon-Transit
Transit
icon-origin-TRAVELOKA

8,8

/10

Reviewed 3 day(s) ago

nice hotel, comfortable...maybe it's just the sound of the commuter train in front of the hotel that makes it uncomfortable
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R***g
icon-Staycation
Staycation
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9,4

/10

Reviewed 4 day(s) ago

Comfortable hotel for family vacation
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T***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,8

/10

Reviewed 1 week(s) ago

Was surprised how good value for the money this place was. Overall, I could sleep and feel comfortable throughout my short stay.

2 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Valued Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to provide an assessment of Swiss-Belcourt Serpong, especially the appreciation of comfort and satisfactory service. We hope that you and your family will always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong at the next opportunity. Warm regards, Roni Martadinata General Manager
D***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,8

/10

Reviewed 1 week(s) ago

It's pretty good, only the bed sheet has yellow stains
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randy v.
icon-origin-TRAVELOKA

8,7

/10

Reviewed 2 week(s) ago

location is ok, in front of the hotel there is a place to eat, poor room cleanliness, dirty floor, used bathroom floor towels, a bit wet and dirty, not very suitable, incomplete amenities, cold air conditioning, small swimming pool, breakfast combined with Swiss Belhotel in the Swiss Belhotel building, and if there is an additional charge for children over 12 years old, it will cost Rp. 200 thousand. in my opinion it is expensive with ordinary food like a 3 star not a 4 star, coffee and tea are still using ordinary containers not a coffee maker, so there is no coffee variant, little food variation, old food rafil, guests queue for seats because Swiss Belcourt and Swiss Belhotel breakfast are combined even though the seating capacity is not enough. but the additional price of bf exceeds hotels in Bamdung, Yogyakarta and Bali.
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Mr. Randy, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to give an assessment of Swiss-Belcourt Serpong, especially the appreciation of Comfort and satisfactory service. May you and your family always be blessed with health and we look forward to your return to Swiss-Belcourt Serpong on the next occasion. Warm Greetings,. Roni Martadinata. General Manager
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i***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,1

/10

Reviewed 3 week(s) ago

so far comfortable, very clean from the bed, room to the bathroom.. really like being able to do treadmill? even when relaxing, you can still exercise 😁 it's just a bit noisy with the sound of the train, the hotel's position is close to the train track (I'm not careful) but the rest is the best.
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to give an assessment of Swiss-Belcourt Serpong, especially the appreciation of Comfort and satisfactory service. May you and your family always be blessed with health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Greetings,. Roni Martadinata. General Manager
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S***m
icon-Staycation
Staycation
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10,0

/10

Reviewed 3 week(s) ago

Very friendly service and helpful staff, good job and always a regular for family staycations
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Accommodation's Reply
15 Apr 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to give an assessment of Swiss-Belcourt Serpong, especially the appreciation of Comfort and satisfactory service. May you and your family always be blessed with health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Greetings,. Roni Martadinata. General Manager
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Fadillah T. E.
icon-origin-TRAVELOKA

6,6

/10

Reviewed 5 week(s) ago

I expected to eat at a restaurant for sahur. I know that I was informed from the beginning that there was a possibility of eating in the room. But I wanted to try to eat at the restaurant and was informed of the possibility of eating together with Swissbelhotel. I wanted to have the experience of eating at a restaurant with many choices of food, but instead it was delivered to the room with few choices of food, I really felt at a loss. I AM VERY DISAPPOINTED. It looks like this hotel is luxurious but doesn't want to lose out. They are really good at playing around.
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2 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Guest. Warm greetings from Swiss-Belcourt Serpong. Thank you for choosing Swiss-Belcourt Serpong as your accommodation with your family and also for taking the time to provide a review and feedback about your stay at our hotel. Regarding some of the experiences you have had, first of all, I would like to apologize on behalf of the management for the inconvenience that has been felt. We will use this information as best as possible as an evaluation material together with the Team, we have carried out follow-up actions to each related department, to ensure improvements in the quality of service and products to all guests in the future. We hope to have the opportunity to welcome you back to Swiss-Belcourt Serpong. Best regards, Roni Martadinata. General Manager
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A***i
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10,0

/10

Reviewed 6 week(s) ago

The place is close and easy to access
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Accommodation's Reply
11 Mar 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for the Comfort and Satisfying Service. May you and your family always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Regards, Roni Martadinata. General Manager
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Altinai
icon-Leisure
Leisure
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9,4

/10

Reviewed 7 week(s) ago

The Location is very strategic but the sound from the trains can be quite challenging. The overall room was clean and quite spacious

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Accommodation's Reply
03 Mar 2025
Dear Valued Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to provide an assessment of Swiss-Belcourt Serpong, especially the appreciation of comfort and satisfactory service. We hope that you and your family will always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong at the next opportunity. Warm regards, Roni Martadinata. General Manager
Z***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,5

/10

Reviewed 8 week(s) ago

With an affordable price, it's quite good, but the room smells a bit damp, hopefully the next one will be better.
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1 people find it helpful

Accommodation's Reply
03 Mar 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for the Comfort and Satisfying Service. May you and your family always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Regards, Roni Martadinata. General Manager
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E***h
icon-Staycation
Staycation
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8,5

/10

Reviewed 8 week(s) ago

The room is very comfortable! The service is also good. good job, Swiss-Belcourt Serpong!
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3 people find it helpful

Accommodation's Reply
03 Mar 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for the Comfort and Satisfying Service. May you and your family always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Regards, Roni Martadinata. General Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,1

/10

Reviewed 9 week(s) ago

It's actually comfortable but there are cockroaches and dirty stains on the bed cover. Please pay attention to the cleanliness again
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1 people find it helpful

Accommodation's Reply
03 Mar 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for the Comfort and Satisfying Service. May you and your family always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Regards, Roni Martadinata. General Manager
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A***a
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10,0

/10

Reviewed 12 week(s) ago

friendly staff, for ci and co everything is easy, for the swimming pool maybe the rainy season so it's a bit dirty but still very suitable for swimming. The food is quite varied. WiFi is smooth so you can do Netflix just right for me and my family to staycation, a bit noisy because it's next to the train line but that's understandable.
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2 people find it helpful

Accommodation's Reply
06 Feb 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for the Comfort and Satisfying Service. May you and your family always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Regards, Roni Martadinata. General Manager
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Achmad
icon-origin-TRAVELOKA

8,5

/10

Reviewed 12 week(s) ago

Good Place to stay, staff are friendly and helpful

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Accommodation's Reply
03 Feb 2025
Dear Valued Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to provide an assessment of Swiss-Belcourt Serpong, especially the appreciation of comfort and satisfactory service. We hope that you and your family will always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong at the next opportunity. Warm regards, Roni Martadinata General Manager
S***a
icon-origin-TRAVELOKA

8,5

/10

Reviewed 12 week(s) ago

thanks Swiss Belcourt Serpong Hotel, keep on developing and progressing
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Accommodation's Reply
30 Jan 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for the Comfort and Satisfying Service. May you and your family always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Regards, Roni Martadinata. General Manager
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muhamad h. f.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6,3

/10

Reviewed 12 week(s) ago

asked for a non-smoking room but was given a room that smelled of cigarettes.. the reason was full.. but when checked on traveloka there were still many rooms available.. does that mean the hotel staff is lying or is it traveloka's error? the location is very strategic. but parking is a bit difficult. narrow mixed with apartment residents.
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4 people find it helpful

Accommodation's Reply
31 Jan 2025
Dear Guest. Warm greetings from Swiss-Belcourt Serpong. Thank you for choosing Swiss-Belcourt Serpong as your accommodation with your family and also for taking the time to provide a review and feedback about your stay at our hotel. Regarding some of the experiences you have had, first of all, I would like to apologize on behalf of the management for the inconvenience that has been felt. We will use this information as best as possible as an evaluation material together with the Team, we have carried out follow-up actions to each related department, to ensure improvements in the quality of service and products to all guests in the future. We hope to have the opportunity to welcome you back to Swiss-Belcourt Serpong. Yours sincerely, Roni Martadinata. General Manager
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Andi A. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,2

/10

Reviewed 12 week(s) ago

- Lift access to the Basement parking lot must use a hotel employee card, quite inconvenient. - The bathroom door is difficult to close (Room 0811). - There are ants in the drinking glass. - Charged a parking fee even though my Flazz card was registered during Check In, after I complained, the parking fee was finally refunded. Hopefully the service can be improved.
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1 people find it helpful

Accommodation's Reply
30 Jan 2025
Dear Guest. Warm greetings from Swiss-Belcourt Serpong. Thank you for choosing Swiss-Belcourt Serpong as your accommodation with your family and also for taking the time to provide a review and feedback about your stay at our hotel. Regarding some of the experiences you have had, first of all, I would like to apologize on behalf of the management for the inconvenience that has been felt. We will use this information as best as possible as an evaluation material together with the Team, we have carried out follow-up actions to each related department, to ensure improvements in the quality of service and products to all guests in the future. We hope to have the opportunity to welcome you back to Swiss-Belcourt Serpong. Yours sincerely, Roni Martadinata. General Manager
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웅s
icon-origin-TRAVELOKA

9,7

/10

Reviewed 13 week(s) ago

This is my suggestion hotel. They were kind. I feel good 👍

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Accommodation's Reply
30 Jan 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for the Comfort and Satisfying Service. May you and your family always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Regards, Roni Martadinata. General Manager
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S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,8

/10

Reviewed 13 week(s) ago

Very good hotel, staff is also friendly
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Accommodation's Reply
30 Jan 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for the Comfort and Satisfying Service. May you and your family always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Regards, Roni Martadinata. General Manager
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