Swiss-Belcourt Serpong

Hotels
Preferred Partner
All-star Accommodation
8,7
/10
Very Good
1.535 reviews

What Guests Say About Their Stay

Staff Friendliness (112)
Bedroom (105)
Accessibility (99)
Room Space (99)
Verified Traveler
10,0
/ 10
Overall, it's great. The location is strategic, right off the BSD toll exit, near Pasmod, and close to residential areas. Access to the airport is also good. It's comfortable and highly recommended, and the price is very reasonable. There are plenty of places to eat nearby, and it's also a great place to find snacks.
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Deddy S.
8,8
/ 10
The hotel staff is very friendly, always greeting guests politely and quickly providing the services they need.
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Redan D.
9,7
/ 10
Friendly service, 30 minutes check out time was allowed because we wanted to pray Dhuhur, the room was comfortable, especially the pillows were really comfortable, 1 super big, 1 normal size, each had 2 very comfortable pillows. The room flight was also good, all the lights could be dimmed and bright. Comfortable sleep with very comfortable pillows
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k***i
9,7
/ 10
I extended my stay here after 3 nights and continued 3 nights because the children felt comfortable here. The facilities here are complete and kid friendly, the staff are friendly, the breakfast menu is varied. Suitable for a place to stay with family, prices are also affordable. Next, if you're on holiday, you can stay here again 👍🏻 thank you Traveloka as an application to make all your holiday needs easier ☺.
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k***i
9,7
/ 10
Affordable prices and Kids Friendly, breakfast also has a varied menu, complete hotel facilities, friendly hotel employees. The hotel is suitable for family holidays or business matters 👍🏻
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In the Area
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Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, Tangerang Selatan, Banten 15310, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Highlights at This Property
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Famous among Business Traveler
Public Shuttle Service
Full-service Convention Room
note: hotel was previously named Swiss-Belcourt Serpong Swiss-Belcourt Serpong is a hotel in a good neighborhood, which is located at Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Swiss-Belcourt Serpong

Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, Tangerang Selatan, Banten 15310, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
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Discover More About Swiss-Belcourt Serpong

About Swiss-Belcourt Serpong

Swiss-Belcourt Serpong is a modern hotel located in the vibrant area of Serpong, Indonesia. This hotel is part of the Swiss-Belhotel International chain, known for its commitment to providing exceptional hospitality and comfort. With its strategic location, Swiss-Belcourt Serpong serves as an ideal base for both business and leisure travelers. The hotel features contemporary design, well-appointed rooms, and a range of amenities that cater to the needs of its guests.

One of the standout features of Swiss-Belcourt Serpong is its dedication to providing a comfortable and relaxing environment. The hotel boasts a variety of room types, from deluxe rooms to suites, all equipped with modern conveniences such as free Wi-Fi, flat-screen TVs, and minibars. The stylish decor and thoughtful design create a welcoming atmosphere that makes guests feel right at home.

Why You Should Stay at Swiss-Belcourt Serpong

Staying at Swiss-Belcourt Serpong offers numerous advantages. First and foremost, the hotel is situated in close proximity to major business districts, shopping centers, and entertainment venues. This makes it an excellent choice for business travelers who need quick access to meetings and conferences. Additionally, leisure travelers will appreciate the nearby attractions, including parks, malls, and cultural sites.

The hotel also features a range of facilities designed to enhance your stay. Guests can enjoy a refreshing dip in the outdoor swimming pool, work out at the fitness center, or indulge in delicious meals at the on-site restaurant. The hotel’s friendly staff is always ready to assist with any requests, ensuring a pleasant and memorable experience.

Best Time to Stay at Swiss-Belcourt Serpong

The best time to visit Swiss-Belcourt Serpong is during the dry season, which typically runs from May to September. During these months, the weather is generally pleasant, making it ideal for exploring the surrounding area. However, if you prefer a quieter experience, consider visiting during the shoulder seasons of April and October, when the crowds are thinner, and you can enjoy a more relaxed atmosphere.

Transportation and Accessibility

Access to the Airport

Swiss-Belcourt Serpong is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport, making it easily accessible for travelers arriving by air. The hotel offers airport transfer services, ensuring a hassle-free journey to and from the airport. Additionally, taxis and ride-sharing services are readily available, providing guests with flexible transportation options.

Public Transportation

For those who prefer public transportation, Swiss-Belcourt Serpong is well-connected to various modes of transport. The nearby commuter train station offers easy access to Jakarta and other surrounding areas, making it a convenient choice for exploring the region. Local buses and ride-hailing services are also available, providing guests with multiple options for getting around.

Unique Facilities at Swiss-Belcourt Serpong

1. Outdoor Swimming Pool

The outdoor swimming pool at Swiss-Belcourt Serpong is a perfect spot to unwind after a long day. Surrounded by lush greenery, it offers a serene environment for guests to relax and soak up the sun.

2. Fitness Center

For fitness enthusiasts, the hotel features a well-equipped fitness center. Guests can maintain their workout routines with a variety of cardio and strength training equipment available at their convenience.

3. On-Site Restaurant

The on-site restaurant serves a delectable array of local and international dishes, ensuring that guests have a variety of dining options. Whether you're in the mood for a hearty breakfast or a leisurely dinner, the restaurant caters to all tastes.

Nearby Attractions at Swiss-Belcourt Serpong

1. AEON Mall BSD City

Located just 3 kilometers from Swiss-Belcourt Serpong, AEON Mall BSD City is a popular shopping destination featuring a wide range of retail stores, dining options, and entertainment facilities. This modern mall is perfect for a day of shopping or enjoying a meal with family and friends.

2. BSD Xtreme Park

Approximately 4 kilometers away, BSD Xtreme Park offers a variety of outdoor activities, including paintball, go-karting, and flying fox. It's an excellent place for adventure seekers looking to enjoy some adrenaline-pumping fun.

3. Scientia Garden

Just 5 kilometers from the hotel, Scientia Garden is a beautiful park that features lush greenery, walking paths, and various recreational facilities. It's a great spot for a leisurely stroll or a picnic with family.

4. Taman Kota 2 BSD

Taman Kota 2 BSD is a public park located about 6 kilometers from Swiss-Belcourt Serpong. This park is perfect for families, offering playgrounds, jogging tracks, and open spaces for relaxation and outdoor activities.

5. The Breeze BSD City

Located 7 kilometers away, The Breeze BSD City is an outdoor lifestyle mall that combines shopping, dining, and entertainment. With its beautiful landscape and vibrant atmosphere, it's a great place to spend an afternoon.

6. Ocean Park BSD

Ocean Park BSD is a water park located approximately 8 kilometers from the hotel. It features a variety of water slides, pools, and attractions, making it a fun destination for families and thrill-seekers alike.

7. Summarecon Mall Serpong

About 10 kilometers from Swiss-Belcourt Serpong, Summarecon Mall Serpong is another popular shopping destination. It offers a wide range of shops, restaurants, and entertainment options, including a cinema.

8. Bintaro Jaya Xchange Mall

Located around 12 kilometers away, Bintaro Jaya Xchange Mall is a modern shopping center that features a variety of retail outlets, dining options, and entertainment facilities, making it a great place to visit.

9. Citra Raya World of Wonders

Approximately 15 kilometers from the hotel, Citra Raya World of Wonders is an amusement park that offers a range of rides and attractions for visitors of all ages. It's a fantastic destination for families looking for a fun day out.

10. Jakarta Aquarium

Located about 25 kilometers away, Jakarta Aquarium is an exciting attraction that showcases a variety of marine life. It's a great place for families and children to learn about ocean conservation while enjoying interactive exhibits.

Tips and Tricks for Staying at Swiss-Belcourt Serpong

Tips During Your Stay

To make the most of your stay at Swiss-Belcourt Serpong, consider these tips: always check for special promotions or packages that may be available during your visit. Additionally, don't hesitate to ask the hotel staff for recommendations on local attractions and dining options.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel's facilities by planning your schedule around peak times. For instance, visiting the fitness center during off-peak hours can provide a more enjoyable experience. Also, be sure to explore the menu at the on-site restaurant, as they often have daily specials worth trying.

Why Book Swiss-Belcourt Serpong on Traveloka

Extensive Accommodation Options

When you book Swiss-Belcourt Serpong through Traveloka, you gain access to a wide range of accommodation options. Whether you're looking for budget-friendly stays or luxurious experiences, Traveloka has something for everyone. This flexibility allows you to choose the perfect hotel that fits your needs and preferences.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This feature allows you to save even more with the PayLater option, making your travel planning easier and more manageable.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you unlock exclusive offers that enhance your travel experience.

Real Guest Reviews

Traveloka provides millions of verified reviews from guests who have stayed at various hotels, including Swiss-Belcourt Serpong. These reviews offer valuable insights and help you make informed decisions when booking your stay.

With all these advantages, there's no reason not to choose Swiss-Belcourt Serpong as your accommodation in Serpong. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Swiss-Belcourt Serpong

Others Swiss-Belcourt Serpong
Others

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • Gala dinner

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • LAN Internet (surcharge)
  • Free WiFi

Transportation

  • Area shuttle with surcharge

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Swiss-Belcourt Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belcourt Serpong
91
Number of floors in Swiss-Belcourt Serpong
21
Another facilities in Swiss-Belcourt Serpong
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in Swiss-Belcourt Serpong

What are available facilities at Swiss-Belcourt Serpong?
There are top facilites at Swiss-Belcourt Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belcourt Serpong?
The standard check-in time at Swiss-Belcourt Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belcourt Serpong provide breakfast?
Yes, Swiss-Belcourt Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swiss-Belcourt Serpong?
Swiss-Belcourt Serpong is a 3.0-star hotel.
How many floors does Swiss-Belcourt Serpong have?
Swiss-Belcourt Serpong has 21 floors.
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More Reviews from Other Guests in Swiss-Belcourt Serpong

8,7
Very Good
From 1.535 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,6

Location

8,8

Service and Facilites

8,8

People often mention about Swiss-Belcourt Serpong
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Keramahan Staff (80)
Kamar Tidur (80)
Akses (66)
Suasana (66)
Kamar Mandi (66)
Ukuran Kamar (62)
Wifi (58)
Rasa (54)
Area Hotel (52)
Waktu Check-in/out (50)
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Traveler Reviews Swiss-Belcourt Serpong

Number of reviews per page
20
40
Customer reviews
D***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
Easy access, fast check-in/out process, lots of culinary delights around the hotel, breakfast is included with Swiss-Bell Hotel
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Accommodation's Reply
19 Dec 2025
Dear Valued Guest, Greetings from Swiss-Belcourt Serpan. Thank you for taking the time to write a review of Swiss-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swiss-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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J***n
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The water heater is a bit problematic, sometimes cold, sometimes hot. There's no bathroom mat, but overall it's okay.
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Accommodation's Reply
19 Dec 2025
Dear Valued Guest, The entire staff of Hotel Bellecourt Servon, Switzerland extends its warmest greetings. We greatly appreciate your valuable feedback, especially your compliments on the comfortable rooms and excellent service. We wish you and your family good health and look forward to welcoming you back to Hotel Bellecourt Servon, Switzerland again. Sincerely, Lia Andolini, General Manager
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N***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Good and comfortable place to enjoy the weekend
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Accommodation's Reply
19 Dec 2025
Dear Valued Guest, The entire staff of Hotel Bellecourt Servon, Switzerland extends its warmest greetings. We greatly appreciate your valuable feedback, especially your compliments on the comfortable rooms and excellent service. We wish you and your family good health and look forward to welcoming you back to Hotel Bellecourt Servon, Switzerland again. Sincerely, Lia Andolini, General Manager
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R***u
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Very satisfied, as expected, will come again
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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T***i
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
All the staff are very friendly and helpful, the location is accessible.
1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear valued guest, warm greetings from Swiss-Belcourt Serpont. Thank you for your review of Swiss-Belcourt Serpont. We especially appreciate your comfort and excellent service. We wish you and your family good health, and we look forward to welcoming you back to Swiss-Belcourt Serpont. Sincerely, Leah Andrini, General Manager
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 5 week(s) ago
It's better to at least provide 2 access keys, not just 1, the rest is fine.
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
The staff are all friendly. The rooms are clean, but there's only one trash can in the bathroom. There's no trash can in the lobby area, so it's confusing where to dispose of your trash. So, whether you're in your room or outside the lobby, there's a trash can. The food is pretty good. But they need more attention. The chicken porridge was cold, not warmed up. The fresh juice was gassy, so I didn't drink it. The chocolate sprinkles were too oily.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Best regards from Swiss-Belcourt Serpong. Thank you for choosing Swiss-Belcourt Serpong as your family accommodation and thank you for taking the time to write us a review and feedback regarding your stay at our hotel. On behalf of the management, I apologize for any inconvenience caused. We will use this information to evaluate together with our team and have followed up with the relevant department to ensure that all guests receive an even better service and product quality in the future. We do hope to welcome you back to Swiss-Belcourt Serpong again. Sincerely, Ria Andrini, General Manager
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T***q
icon-Business
Business
icon-origin-TRAVELOKA
9,6
/10
Reviewed 6 week(s) ago
I stayed for 3 days. When I went to bed, I found 4-5 strands of women's hair under the blanket, even though I checked in alone. The bathroom was the same, with hairs strewn all over the floor and even on the walls. I complained, but when I returned to the hotel that afternoon, I found several strands of women's hair still stuck to the bathroom and the walls. It was uncomfortable because I had complained in the morning, but when I returned to the hotel that evening, the same thing still remained.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Best regards from Swiss-Belcourt Serpong. Thank you for choosing Swiss-Belcourt Serpong as your family accommodation and thank you for taking the time to write us a review and feedback regarding your stay at our hotel. On behalf of the management, I apologize for any inconvenience caused. We will use this information to evaluate together with our team and have followed up with the relevant department to ensure that all guests receive an even better service and product quality in the future. We do hope to welcome you back to Swiss-Belcourt Serpong again. Sincerely, Ria Andrini, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
cool, attractive location and adequate access, spacious and cool room space and clean bathroom, smiling service from FO and HK so that overall the service is good
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
5,3
/10
Reviewed 7 week(s) ago
The bathroom floor's slope isn't ideal, causing most of the shower water to flow outward. This makes the bathroom dirty, difficult to dry, and uncomfortable. For breakfast you have to go to another hotel from the same group that is attached to the hotel. It was not comfortable because you have to get out from the hotel and passing through open area - smoking area, Breakfast quality is average, lack of variety, refilling of finished food was slow.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Best regards from Swiss-Belcourt Serpong. Thank you for choosing Swiss-Belcourt Serpong as your family accommodation and thank you for taking the time to write us a review and feedback regarding your stay at our hotel. On behalf of the management, I apologize for any inconvenience caused. We will use this information to evaluate together with our team and have followed up with the relevant department to ensure that all guests receive an even better service and product quality in the future. We do hope to welcome you back to Swiss-Belcourt Serpong again. Sincerely, Ria Andrini, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6,8
/10
Reviewed 7 week(s) ago
The room size didn't match the app's description, either in the photos or the floor space. The app stated 28m2, but the actual room was even less than 15m2. The mattress was a combination of twin beds, combined due to space constraints. The room wasn't soundproofed from outside noise.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Best regards from Swiss-Belcourt Serpong. Thank you for choosing Swiss-Belcourt Serpong as your family accommodation and thank you for taking the time to write us a review and share your feedback regarding your stay at our hotel. On behalf of the management, I apologize for any inconvenience this may have caused. We will use this information to evaluate our team and have followed up with the relevant department to ensure that all guests receive even better service and quality in the future. We look forward to welcoming you back to Swiss-Belcourt Serpong again. Sincerely, Ria Andrini, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Overall, it's great. The location is strategic, right off the BSD toll exit, near Pasmod, and close to residential areas. Access to the airport is also good. It's comfortable and highly recommended, and the price is very reasonable. There are plenty of places to eat nearby, and it's also a great place to find snacks.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valued Guest, We would like to extend our warmest wishes to you from all staff at Swissôtel Belcourt. Thank you for your review of Swissôtel Belcourt. We truly appreciate your comfortable atmosphere and the excellent service you provided. We wish you and your family good health. Thank you! General Manager Leah Andolini
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Anwar H.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Hotel staff is friendly and responsive
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, We would like to extend our warmest wishes to you from all the staff at Swissôtel Belcourt. Thank you for your review of Swissôtel Belcourt. We are very grateful for the comfortable atmosphere and excellent service you provided. We wish you and your family good health. Thank you! General Manager Leah Andolini
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steven k.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
Hotel staff is friendly, location is easily accessible, rooms and bathrooms are clean.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 12 week(s) ago
If you stay here, you can probably request a room that is not so close to the KRL train tracks.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valued Guest, We would like to extend our warmest wishes to you from all the staff at Swissôtel Belcourt. Thank you for your review of Swissôtel Belcourt. We are very grateful for the comfortable atmosphere and excellent service you provided. We wish you and your family good health. Thank you! General Manager Leah Andolini
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 15 week(s) ago
I love staying here. It's comfortable and close to everything.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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h***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Nice place to be there, I like the room ambience and material quality.
1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
During my stay, the Swissbel Court staff were all friendly. However, when I went to Swissbel for breakfast, there was no friendliness, especially the female staff at the restaurant. It's a shame that a 4-star hotel has a lower quality staff than a 3-star hotel. The food during my 2-night stay was almost the same, and the last day all the food was salty.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, We would like to extend our warmest wishes to you from all the staff at Swissôtel Belcourt. Thank you for your review of Swissôtel Belcourt. We truly appreciate your comfortable atmosphere and the excellent service you provided. We wish you and your family good health. Thank you! General Manager Leah Andolini
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B***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
A safe, comfortable hotel with helpful staff. A 24-hour convenience store, and numerous cafes and restaurants in the surrounding area. Check-in and check-out times are flexible, and guest requests are responded to quickly.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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Dwi K. H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
This is the second time my family and I have stayed here. The hotel is clean and comfortable, the staff is friendly, and check-in was quick. The food is very varied.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, We would like to extend our warmest wishes to you from all the staff at Swissôtel Belcourt. Thank you for your review of Swissôtel Belcourt. We are very grateful for the comfortable atmosphere and excellent service you provided. We wish you and your family good health. Thank you! General Manager Leah Andolini
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Others 4 Swiss-Belcourt Serpong

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,7
Very Good
From 1.535 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,6

Location

8,8

Service and Facilites

8,8

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Traveler Reviews Swiss-Belcourt Serpong

Number of reviews per page
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40
Customer reviews
D***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
Easy access, fast check-in/out process, lots of culinary delights around the hotel, breakfast is included with Swiss-Bell Hotel
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Accommodation's Reply
19 Dec 2025
Dear Valued Guest, Greetings from Swiss-Belcourt Serpan. Thank you for taking the time to write a review of Swiss-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swiss-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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J***n
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The water heater is a bit problematic, sometimes cold, sometimes hot. There's no bathroom mat, but overall it's okay.
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Accommodation's Reply
19 Dec 2025
Dear Valued Guest, The entire staff of Hotel Bellecourt Servon, Switzerland extends its warmest greetings. We greatly appreciate your valuable feedback, especially your compliments on the comfortable rooms and excellent service. We wish you and your family good health and look forward to welcoming you back to Hotel Bellecourt Servon, Switzerland again. Sincerely, Lia Andolini, General Manager
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N***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Good and comfortable place to enjoy the weekend
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Accommodation's Reply
19 Dec 2025
Dear Valued Guest, The entire staff of Hotel Bellecourt Servon, Switzerland extends its warmest greetings. We greatly appreciate your valuable feedback, especially your compliments on the comfortable rooms and excellent service. We wish you and your family good health and look forward to welcoming you back to Hotel Bellecourt Servon, Switzerland again. Sincerely, Lia Andolini, General Manager
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R***u
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Very satisfied, as expected, will come again
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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T***i
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
All the staff are very friendly and helpful, the location is accessible.
1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear valued guest, warm greetings from Swiss-Belcourt Serpont. Thank you for your review of Swiss-Belcourt Serpont. We especially appreciate your comfort and excellent service. We wish you and your family good health, and we look forward to welcoming you back to Swiss-Belcourt Serpont. Sincerely, Leah Andrini, General Manager
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J***n
icon-Staycation
Staycation
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8,2
/10
Reviewed 5 week(s) ago
It's better to at least provide 2 access keys, not just 1, the rest is fine.
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
The staff are all friendly. The rooms are clean, but there's only one trash can in the bathroom. There's no trash can in the lobby area, so it's confusing where to dispose of your trash. So, whether you're in your room or outside the lobby, there's a trash can. The food is pretty good. But they need more attention. The chicken porridge was cold, not warmed up. The fresh juice was gassy, so I didn't drink it. The chocolate sprinkles were too oily.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Best regards from Swiss-Belcourt Serpong. Thank you for choosing Swiss-Belcourt Serpong as your family accommodation and thank you for taking the time to write us a review and feedback regarding your stay at our hotel. On behalf of the management, I apologize for any inconvenience caused. We will use this information to evaluate together with our team and have followed up with the relevant department to ensure that all guests receive an even better service and product quality in the future. We do hope to welcome you back to Swiss-Belcourt Serpong again. Sincerely, Ria Andrini, General Manager
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T***q
icon-Business
Business
icon-origin-TRAVELOKA
9,6
/10
Reviewed 6 week(s) ago
I stayed for 3 days. When I went to bed, I found 4-5 strands of women's hair under the blanket, even though I checked in alone. The bathroom was the same, with hairs strewn all over the floor and even on the walls. I complained, but when I returned to the hotel that afternoon, I found several strands of women's hair still stuck to the bathroom and the walls. It was uncomfortable because I had complained in the morning, but when I returned to the hotel that evening, the same thing still remained.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Best regards from Swiss-Belcourt Serpong. Thank you for choosing Swiss-Belcourt Serpong as your family accommodation and thank you for taking the time to write us a review and feedback regarding your stay at our hotel. On behalf of the management, I apologize for any inconvenience caused. We will use this information to evaluate together with our team and have followed up with the relevant department to ensure that all guests receive an even better service and product quality in the future. We do hope to welcome you back to Swiss-Belcourt Serpong again. Sincerely, Ria Andrini, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
cool, attractive location and adequate access, spacious and cool room space and clean bathroom, smiling service from FO and HK so that overall the service is good
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
5,3
/10
Reviewed 7 week(s) ago
The bathroom floor's slope isn't ideal, causing most of the shower water to flow outward. This makes the bathroom dirty, difficult to dry, and uncomfortable. For breakfast you have to go to another hotel from the same group that is attached to the hotel. It was not comfortable because you have to get out from the hotel and passing through open area - smoking area, Breakfast quality is average, lack of variety, refilling of finished food was slow.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Best regards from Swiss-Belcourt Serpong. Thank you for choosing Swiss-Belcourt Serpong as your family accommodation and thank you for taking the time to write us a review and feedback regarding your stay at our hotel. On behalf of the management, I apologize for any inconvenience caused. We will use this information to evaluate together with our team and have followed up with the relevant department to ensure that all guests receive an even better service and product quality in the future. We do hope to welcome you back to Swiss-Belcourt Serpong again. Sincerely, Ria Andrini, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6,8
/10
Reviewed 7 week(s) ago
The room size didn't match the app's description, either in the photos or the floor space. The app stated 28m2, but the actual room was even less than 15m2. The mattress was a combination of twin beds, combined due to space constraints. The room wasn't soundproofed from outside noise.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Best regards from Swiss-Belcourt Serpong. Thank you for choosing Swiss-Belcourt Serpong as your family accommodation and thank you for taking the time to write us a review and share your feedback regarding your stay at our hotel. On behalf of the management, I apologize for any inconvenience this may have caused. We will use this information to evaluate our team and have followed up with the relevant department to ensure that all guests receive even better service and quality in the future. We look forward to welcoming you back to Swiss-Belcourt Serpong again. Sincerely, Ria Andrini, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Overall, it's great. The location is strategic, right off the BSD toll exit, near Pasmod, and close to residential areas. Access to the airport is also good. It's comfortable and highly recommended, and the price is very reasonable. There are plenty of places to eat nearby, and it's also a great place to find snacks.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valued Guest, We would like to extend our warmest wishes to you from all staff at Swissôtel Belcourt. Thank you for your review of Swissôtel Belcourt. We truly appreciate your comfortable atmosphere and the excellent service you provided. We wish you and your family good health. Thank you! General Manager Leah Andolini
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Anwar H.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Hotel staff is friendly and responsive
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, We would like to extend our warmest wishes to you from all the staff at Swissôtel Belcourt. Thank you for your review of Swissôtel Belcourt. We are very grateful for the comfortable atmosphere and excellent service you provided. We wish you and your family good health. Thank you! General Manager Leah Andolini
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steven k.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
Hotel staff is friendly, location is easily accessible, rooms and bathrooms are clean.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 12 week(s) ago
If you stay here, you can probably request a room that is not so close to the KRL train tracks.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valued Guest, We would like to extend our warmest wishes to you from all the staff at Swissôtel Belcourt. Thank you for your review of Swissôtel Belcourt. We are very grateful for the comfortable atmosphere and excellent service you provided. We wish you and your family good health. Thank you! General Manager Leah Andolini
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 15 week(s) ago
I love staying here. It's comfortable and close to everything.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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h***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Nice place to be there, I like the room ambience and material quality.
1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
During my stay, the Swissbel Court staff were all friendly. However, when I went to Swissbel for breakfast, there was no friendliness, especially the female staff at the restaurant. It's a shame that a 4-star hotel has a lower quality staff than a 3-star hotel. The food during my 2-night stay was almost the same, and the last day all the food was salty.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, We would like to extend our warmest wishes to you from all the staff at Swissôtel Belcourt. Thank you for your review of Swissôtel Belcourt. We truly appreciate your comfortable atmosphere and the excellent service you provided. We wish you and your family good health. Thank you! General Manager Leah Andolini
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B***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
A safe, comfortable hotel with helpful staff. A 24-hour convenience store, and numerous cafes and restaurants in the surrounding area. Check-in and check-out times are flexible, and guest requests are responded to quickly.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warm greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for our comfort and excellent service. We wish you and your family good health and look forward to welcoming you back to Swiss-Belcourt Serpong in the future. Best regards, Ria Andrini, General Manager
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Dwi K. H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
This is the second time my family and I have stayed here. The hotel is clean and comfortable, the staff is friendly, and check-in was quick. The food is very varied.
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3 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valued Guest, We would like to extend our warmest wishes to you from all the staff at Swissôtel Belcourt. Thank you for your review of Swissôtel Belcourt. We are very grateful for the comfortable atmosphere and excellent service you provided. We wish you and your family good health. Thank you! General Manager Leah Andolini
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