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Bar, Cafe and Lounge 3 Swiss-Belhotel Ambon

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Swiss-Belhotel Ambon

Name: Swiss-Belhotel Ambon
Address: Jl Benteng Kapaha No 88 , Sirimau, Ambon, Maluku, Indonesia, 97124, Jl Benteng Kapaha No 88, Maluku, 97124, Indonesia
Rating: 8.4

Hotels

8,3

/10

Very Good

871 reviews

What Guests Say About Their Stay

Staff Friendliness (17)

Room Space (16)

Bedroom (15)

Ambiance (14)

PETRUS S.

8,5

/ 10

All is good! Stay like you are.

In the Area

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Jl Benteng Kapaha No 88 , Sirimau, Ambon, Maluku, Indonesia, 97124

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Swiss-Belhotel Ambon is a good choice when you are visiting Sirimau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Swiss-Belhotel Ambon

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What's around Swiss-Belhotel Ambon

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Jl Benteng Kapaha No 88 , Sirimau, Ambon, Maluku, Indonesia, 97124

Discover More About Swiss-Belhotel Ambon

Location

Staying at Swiss-Belhotel Ambon is a good choice when you are visiting Sirimau.

About Swiss-Belhotel Ambon

From business event to corporate gathering, Swiss-Belhotel Ambon provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belhotel Ambon exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belhotel Ambon is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Swiss-Belhotel Ambon.

All facilities in Swiss-Belhotel Ambon

Bar, Cafe and Lounge

Functional Hall

Common Space

Lobby

CleanAccommodation

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Wedding service

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Smoking area

Business Facilities

Business center
Computer station
Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon

Things to Do

Children play area
Fitness center
Massage
Spa

Transportation

Car rental
Valet parking

Accessibilty

Accessible bathroom
Wheelchair accessible

Food and Drinks

Sports and Recreations

Fitness center

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Swiss-Belhotel Ambon

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Gala Dinner

Your room price includes the price of gala dinner (Jude Night Gala Dinner ) on 31-12-2020 - 31-12-2020

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Swiss-Belhotel Ambon	111
Number of floors in Swiss-Belhotel Ambon	11
Another facilities in Swiss-Belhotel Ambon	24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Swiss-Belhotel Ambon

What are available facilities at Swiss-Belhotel Ambon?

There are top facilites at Swiss-Belhotel Ambon such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Swiss-Belhotel Ambon?

The standard check-in time at Swiss-Belhotel Ambon is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Swiss-Belhotel Ambon provide breakfast?

Yes, Swiss-Belhotel Ambon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Swiss-Belhotel Ambon

Overall Ratings & Reviews Swiss-Belhotel Ambon

Traveloka (871)

8,3

Very Good

From 871 reviews

Provided by travelers on

Cleanliness

8,5

Room Comfort

8,4

Meal

8,3

Location

8,5

Service and Facilites

8,3

People often mention about Swiss-Belhotel Ambon

All

Room Space (11)

Distance to City Center (9)

Staff Friendliness (8)

Bedroom (8)

Bathroom (8)

Wifi (7)

Check-in/out Time (7)

Soundproof (7)

Hotel Area (7)

Taste (6)

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Traveler Reviews Swiss-Belhotel Ambon

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Customer reviews

F***Y

Staycation

8,5

/10

Reviewed 2 day(s) ago

The view is incredibly the best, the area is also quiet, far from the crowd, close to places to eat.

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Olivia T.

Staycation

9,3

/10

Reviewed 3 week(s) ago

The room is not comfortable because the carpet smells and it's a bit stuffy in the room.

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f***y

Leisure

9,4

/10

Reviewed 4 week(s) ago

The security was not very responsive. After I arrived, we unloaded quite a lot of stuff, the security guard just watched.

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Mira T.

8,5

/10

Reviewed 4 week(s) ago

Comfortable, friendly staff, strategic location.

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Mira T.

8,5

/10

Reviewed 5 week(s) ago

Friendly hotel staff, comfortable hotel, right in the center of town.

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G***t

6,7

/10

Reviewed 5 week(s) ago

The variety of food during sahur is very limited, it seems very basic and no effort is made. There is no bread, eggs must be requested to the kitchen (not on standby to make them), only watermelon and melon are available for fruit, milk and juice are not provided, there is no dessert. The room is not soundproof, the sound of people chatting in the next room can be heard.

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c***a

Business

8,5

/10

Reviewed 10 week(s) ago

ok very good, hopefully I can go there again later

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Accommodation's Reply

21 Feb 2025

Dear Mr./Mrs. C. Thank you for choosing Swiss-Belhotel Ambon as your place to stay while in Ambon. We are glad to hear that you received good service during your visit. Passion and Attitude are one of the service standards provided by our staff to satisfy the comfort of every guest who stays and visits each of our outlets. We also always improve our hotel facilities and services, one of which is based on the reviews you provide. We hope to welcome you back to Swiss-belhotel Ambon soon. Yours sincerely, i ketut Gunarta. General Manager

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James T.

Transit

8,8

/10

Reviewed 15 week(s) ago

Very comfortable, clean, in the city center,

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Accommodation's Reply

13 Jan 2025

Dear Mr. James T. Thank you for choosing Swiss-belhotel Ambon as your place to stay in Ambon and taking the time to write a review for us. We are glad to hear that you had a good experience with us and enjoyed your stay with us. We will improve our hotel facilities and services based on your review. We hope to welcome you back to Swiss-belhotel Ambon soon. Best regards, i ketut Gunarta. General Manager

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A***l

6,5

/10

Reviewed 19 week(s) ago

Long check in. Told to wait but not called. Had to ask before remembering. Even though I've stayed here several times, this was the most disappointing.

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1 people find it helpful

Accommodation's Reply

13 Jan 2025

Dear Mr. A. Thank you for choosing Swiss-belhotel Ambon as your place to stay in Ambon and taking the time to write a review for us. We apologize for the inconvenience you experienced during your stay with us. We will follow up on this matter and ensure that this will not happen again. We will improve our hotel facilities and services based on your review. We hope to welcome you back to Swiss-belhotel Ambon soon. Best regards, i ketut Gunarta. General Manager

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J***F

8,2

/10

Reviewed 25 week(s) ago

In this hotel, room service can take hours and many times, even when checking out, there is no staff when asked to help remove items.

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Accommodation's Reply

19 Nov 2024

Dear Mr. J*F. Thank you for choosing Swiss-Belhotel Ambon as your place to stay. We apologize for the inconvenience you experienced during your stay with us. Due to the quite dense occupancy in our hotel, we were negligent in responding to your request. We ensure that this will not happen in the future. We greatly appreciate every review you provide so that we can improve our services and facilities. We hope to welcome you back to Swiss-Belhotel Ambon soon. Yours sincerely, i Ketut Gunarta. General Manager

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s***i

Business

9,4

/10

Reviewed 30 week(s) ago

This hotel is really comfortable, the staff are friendly like the friendly people of Ambon... next time you go to Ambon again you will definitely stay here again.

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1 people find it helpful

Accommodation's Reply

01 Oct 2024

Dear Mr./s. Thank you for choosing Swiss-Belhotel Ambon as your place to stay. We are very happy to hear that you received good service while staying with us. Passion and Attitude are one of the service standards provided by our staff to satisfy the comfort of every guest who stays with us. We greatly appreciate every review you provide so that we can improve the services and facilities we have, We hope to welcome you back to Swiss-belhotel Ambon soon. Best regards, i ketut Gunarta. General Manager.

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D***i

Transit

8,3

/10

Reviewed 36 week(s) ago

I thought the food in the room was free, but it turned out I had to pay, because there was no price list in the room. The staff said there should be one. So pay more attention.

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2 people find it helpful

Accommodation's Reply

19 Aug 2024

Dear Mr. D-DI. Thank you for taking the time to write us a review. We appreciate every review you provide. Our hotel has a Mini bar facility which makes it easy for every guest who wants to enjoy snacks and soft drinks but it is true that the facility is paid. We apologize if there is anything unpleasant that you experience regarding the facility, we will follow up and investigate the matter. We also always improve our hotel facilities and services, one of which is based on the reviews you provide. We hope to welcome you back to Swiss-belhotel Ambon soon. Yours sincerely, i ketut Gunarta. General Manager.

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M***i

10,0

/10

Reviewed 36 week(s) ago

They accepted my late check-out at 1pm without extra charge. Thank you!

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Accommodation's Reply

19 Aug 2024

Dear Mr/s M"""I Thank you very much for taking time to share your experience with us, it was our pleasure to have you here at Swiss-Belhotel Ambon. As a part of our culture of passion and professionalism, we care to review and do improvement for our staff attentiveness. Service excellent is out priority and all of our staff is working base on the service excellent. Please contact me for your next visit plan and sure we will extend our commitment to you to deliver a better service. Once again, thank you, and we hope to have an opportunity to welcome you back again and make your stay as a memorable one. Best Regards, I ketut Gunarta General Manager.

Hapsyah T.

10,0

/10

Reviewed 36 week(s) ago

Friendly” all the staff. Clean and comfortable rooms.

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Accommodation's Reply

20 Aug 2024

Dear Mr. Hapsyah T. Thank you for taking the time to write a review for us. We are glad to hear that you received good service from one of our staff during your stay with us. Passion and Attitude are one of the service standards provided by our staff to satisfy the comfort of every guest who stays with us. We also always improve our hotel facilities and services, one of which is based on the review you gave. We hope to welcome you back to Swiss-belhotel Ambon soon. Best regards, i ketut Gunarta. General Manager.

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Said A.

Leisure

8,5

/10

Reviewed 38 week(s) ago

Staff was friendly, breakfast was good, fb manager Mr. Endy a great person, happy to met and chatt with him.

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Accommodation's Reply

05 Aug 2024

Dear Mr Said A. Thank you very much for taking time to share your experience with us, it was our pleasure to have you here at Swiss-Belhotel Ambon. As a part of our culture of passion and professionalism, we care to review and do improvement for our staff attentiveness. Service excellent is out priority and all of our staff is working base on the service excellent. Please contact me for your next visit plan and sure we will extend our commitment to you to deliver a better service. Once again, thank you, and we hope to have an opportunity to welcome you back again and make your stay as a memorable one. Best Regards, I Ketut Gunarta General Manager

r***i

6,9

/10

Reviewed 38 week(s) ago

I ordered Delux, at the reception they gave me a twin, with the reason that the order they received was a twin🥹.

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Accommodation's Reply

05 Aug 2024

Dear Sir/Madam. Thank you for choosing Swiss-belhotel Ambon as your place to stay in Ambon and taking your time to write us a review. We apologize for the inconvenience you felt while staying with us. The choice of rooms at travel agents is the same as the room types available at the hotel, so we always match the room choices according to the guest's choice, however, if there is a request for a change of type, we will help as much as possible by adapting to existing availability. We really appreciate every review our guests provide to improve the quality of the hotel. We hope to welcome you back to Swiss-belhotel Ambon soon. Sincerely, I said Gunarta. General Manager.

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Said A.

Leisure

8,8

/10

Reviewed 39 week(s) ago

Food was good compared with my last year stay in this hotel, staffs was friendly and helpful as always. Drainage at bath up and wastaple was blocked.

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Accommodation's Reply

31 Jul 2024

Dear Mr/ s. Said A Thank you very much for taking time to share your experience with us, it was our pleasure to have you here at Swiss-Belhotel Ambon. As a part of our culture of passion and professionalism, we care to review and do improvement for our staff attentiveness. Service excellent is out priority and all of our staff is working base on the service excellent. Please contact me for your next visit plan and sure we will extend our commitment to you to deliver a better service. Once again, thank you, and we hope to have an opportunity to welcome you back again and make your stay as a memorable one. Best Regards, I Ketut Gunarta General Manager

Leonard

Leisure

10,0

/10

Reviewed 44 week(s) ago

I like the city light from this hotel.

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Accommodation's Reply

24 Jun 2024

Dear Sir/Madam. Thank you for choosing Swiss-Belhotel Ambon as your place to visit and taking your time to write us a review. The location of our hotel in the middle of the city and the height of our hotel is one of the unique features of our hotel, where we can offer a 360 degree view of the city of Ambon from a height. We hope to welcome you back to Swiss-belhotel Ambon soon. Sincerely, I said Gunarta. General Manager.

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George N. K.

10,0

/10

Reviewed 48 week(s) ago

The best hotel in ambon manis e.

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Accommodation's Reply

04 Jun 2024

Dear Mr. George N K Thank you very much for taking time to share your experience with us, it was our pleasure to have you here at Swiss-Belhotel Ambon. As a part of our culture of passion and professionalism, we care to review and do improvement for our staff attentiveness. Please contact me for your next visit plan and sure we will extend our commitment to you to deliver a better service. Once again, thank you, and we hope to have an opportunity to welcome you back again and make your stay as a memorable one. Best Regards, I Ketut Gunarta General Manager

Yerko I.

6,2

/10

Reviewed 50 week(s) ago

They gave us smoking rooms. Really ugly! Smells horribel. Why hotels do still have smoking rules? Isn´t that forbidden worldwide? We made some noise and finally gave us acceptable non-smoking rooms.

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Accommodation's Reply

14 May 2024

Dear Mr. Yerko Ivelic Thank you very much for taking time to share your experience with us, it was our pleasure to have you here at Swiss-Belhotel Ambon. As a part of our culture of passion and professionalism, we care to review and do improvement for our staff attentiveness. We take apologize for the bad experience your field when you stay with us, we will take more careful for our guest request so this case will never happen again. Please contact me for your next visit plan and sure we will extend our commitment to you to deliver a better service. Once again, thank you, and we hope to have an opportunity to welcome you back again and make your stay as a memorable one. Best Regards, I Ketut Gunarta General Manager

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