Swiss-Belresidences Rasuna Epicentrum

Hotels
8,2
/10

Very Good

1.301 reviews

What Guests Say About Their Stay

Distance To City Center (36)
Room Space (29)
Staff Friendliness (25)
Bedroom (24)
Ronald A. P. G.
9,7
/ 10
The hotel is really close to several landmarks and famous places, so you can enjoy your holidays even more. The facilities are also great and the service is really nice. Very very recommended to stay in Jakarta.
In the Area
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Komplek Rasuna Epicentrum, JL. Epicentrum Boulevard Timur., Kuningan, Setiabudi, Jakarta, Indonesia, 12940

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Staying at Swiss-Belresidences Rasuna Epicentrum is a good choice when you are visiting Kuningan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swiss-Belresidences Rasuna Epicentrum

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Komplek Rasuna Epicentrum, JL. Epicentrum Boulevard Timur., Kuningan, Setiabudi, Jakarta, Indonesia, 12940
Lobby Swiss-Belresidences Rasuna Epicentrum
Exterior 2 Swiss-Belresidences Rasuna Epicentrum

Discover More About Swiss-Belresidences Rasuna Epicentrum

Location


Staying at Swiss-Belresidences Rasuna Epicentrum is a good choice when you are visiting Kuningan.

About Swiss-Belresidences Rasuna Epicentrum

From business event to corporate gathering, Swiss-Belresidences Rasuna Epicentrum provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Swiss-Belresidences Rasuna Epicentrum, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Swiss-Belresidences Rasuna Epicentrum is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belresidences Rasuna Epicentrum exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belresidences Rasuna Epicentrum is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Swiss-Belresidences Rasuna Epicentrum.

All facilities in Swiss-Belresidences Rasuna Epicentrum

Bar, Cafe and Lounge Swiss-Belresidences Rasuna Epicentrum
Bar, Cafe and Lounge
Swimming Pool Swiss-Belresidences Rasuna Epicentrum
Swimming Pool
Lobby Swiss-Belresidences Rasuna Epicentrum
Lobby
Accommodation Services Swiss-Belresidences Rasuna Epicentrum
Accommodation Services
Exterior Swiss-Belresidences Rasuna Epicentrum
Exterior

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

Public Facilities

  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Swimming pool

Things to Do

  • Children play area
  • Garden
  • Outdoor pool

Transportation

  • Airport transfer
  • Area shuttle

Food and Drinks

  • Restaurant with AC
  • Bar

Business Facilities

  • Business center
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Supermarket

Family-friendly Facilities

  • Children pool

Accessibilty

  • Accessible bathroom

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Swiss-Belresidences Rasuna Epicentrum

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Free Pick Up Service from West Exit, Manggarai Railway Station. Please contact the hotel minimum 1 day prior to arrival.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Swiss-Belresidences Rasuna Epicentrum
323
Number of floors in Swiss-Belresidences Rasuna Epicentrum
37
Another facilities in Swiss-Belresidences Rasuna Epicentrum
Bellhop, Front desk, 24-hour Receptionist, 24-hour security, Laundry service

Frequently asked question in Swiss-Belresidences Rasuna Epicentrum

What are available facilities at Swiss-Belresidences Rasuna Epicentrum?
There are top facilites at Swiss-Belresidences Rasuna Epicentrum such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belresidences Rasuna Epicentrum?
The standard check-in time at Swiss-Belresidences Rasuna Epicentrum is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Swiss-Belresidences Rasuna Epicentrum

8,2
Very Good

From 1.301 reviews

Provided by travelers on
Cleanliness

8,2

Room Comfort

8,2

Meal

8,1

Location

8,4

Service and Facilites

8,2

People often mention about Swiss-Belresidences Rasuna Epicentrum
All
Distance to City Center (28)
Ambiance (25)
Bedroom (25)
Room Space (22)
Staff Friendliness (20)
Check-in/out Time (19)
Taste (16)
Accessibility (15)
Family Friendly (15)
Hotel Area (15)
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Traveler Reviews Swiss-Belresidences Rasuna Epicentrum

Number of reviews per page
20
40
Customer reviews
t***a
icon-origin-TRAVELOKA

9,4

/10

Reviewed 2 day(s) ago

Very comfortable hotel, strategic location.
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R***n
icon-origin-TRAVELOKA

9,1

/10

Reviewed 1 week(s) ago

Overall the hotel is good.. the room is clean.. the hotel area is clean.. the swimming pool is also clean.. the breakfast menu at the restaurant is varied and tastes good.. only one drawback, the bread knife from several breakfasts has never been seen.. 😅 small change huh.. Some things that need improvement, especially room maintenance such as: loose cupboard handles, shower faucets can come off, noisy exhaust fan sounds.. The hospitality of the hotel staff is also considered lacking for a 4-star class..
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A***g
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 1 week(s) ago

Recommended. Easy access, good service.
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,2

/10

Reviewed 2 week(s) ago

When I entered the room, it was clean and tidy but smelled a bit dusty.
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M***d
icon-origin-TRAVELOKA

8,5

/10

Reviewed 3 week(s) ago

It's a shame that the view of the swimming pool isn't as beautiful as in the photos.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,6

/10

Reviewed 3 week(s) ago

Stayed 2 nights for a short staycation here. Chose this hotel because it is quite well-known and close to the city center, besides the swimming pool that children like is also quite large. In general, the staycation experience was quite enjoyable. Starting from the check-in process which was quite fast, the service staff who were very helpful, and the check-out process which was also fast. Some things we noticed during the staycation: 1. The staff were very friendly and quite helpful 2. The swimming pool is spacious, but the maintenance needs to be considered. Many ceramics came off and have the potential to injure pool users. In almost 1 hour of playing in the pool, my child was able to collect 5-8 loose pool tiles. In addition, in the gutters and surrounding gardens/trees, there were also loose pool tiles that were put into the gutters/thrown into the gardens/trees. 3. There are not many breakfast variations. When the chicken porridge station is empty, visitors must ask the restaurant staff for a refill. This also happened at the bread pastry & cereal station. Considering that the time I stayed was peak season so it was quite crowded with visitors, but each breakfast station was not always ready to be filled with food. Hopefully my review can be an input for this Swiss-Bel location. Because I always happy staying at Swiss-Bel. Thank you
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E***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,8

/10

Reviewed 3 week(s) ago

Friendly staff & fast response to any request, thank you Swiss-Bel.
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6,3

/10

Reviewed 3 week(s) ago

This is the first time I stayed at a hotel and had breakfast with Pare 😄 hopefully it will be more varied because not everyone likes Pare. Stayed here for 2 days, the breakfast was not varied, the first day Pare noodles, chicken and fish, the second day rice noodles, vegetables, fish and chicken, the taste was also uncertain (curry but no coconut milk, just clear yellow). Same as the cleanliness of the hotel hallway area, the room smelled of dust, hopefully the cleanliness and variety of food flavors can be improved again so that it is more advanced.
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2 people find it helpful

R***a
icon-Business
Business
icon-origin-TRAVELOKA

8,5

/10

Reviewed 7 week(s) ago

Coincidentally during Ramadhan, sahur was prepared and delivered to the room. The fried rice menu was delicious and you can add mineral water. The location is a little bit to the side of the Epic Kuningan area
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1 people find it helpful

Accommodation's Reply
31 Mar 2025
Dear Mr/s. R***a,, Thank you very much for choosing Swiss-Belresidences Rasuna Epicetrum as your accomodation during your stay to Jakarta. We are sincerely impressed with your feedback about our delicious variety of food, as well as our friendly - staff names Maulana. Swiss-Belresidences Rasuna Epicentrum is truly happy that you enjoy our place. Again, we are more than happy with your comment It all enthusiastically convince all the team of Swiss-Belresidences Rasuna Epicentrum to more enrich our product and service. Your endorsement to your colleagues and other potential customers shows that you appreciate our sincere service and it would be highly appreciated. We are looking forward to welcoming you back in Swiss-Belresidences Rasuna Epicentrum. Best regards, Aditya A. W. General Manager
M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,8

/10

Reviewed 8 week(s) ago

Close to the city center, friendly staff, large swimming pool and clean rooms
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2 people find it helpful

Accommodation's Reply
31 Mar 2025
Dear Mr/s. M***i, Thank you very much for choosing Swiss-Belresidences Rasuna Epicetrum as your accomodation during your stay to Jakarta. We are sincerely impressed with your feedback about our service and hospitality, as well as our friendly - staff names Maulana. Swiss-Belresidences Rasuna Epicentrum is truly happy that you enjoy our place. Again, we are more than happy with your comment It all enthusiastically convince all the team of Swiss-Belresidences Rasuna Epicentrum to more enrich our product and service. Your endorsement to your colleagues and other potential customers shows that you appreciate our sincere service and it would be highly appreciated. We are looking forward to welcoming you back in Swiss-Belresidences Rasuna Epicentrum. Best regards, Aditya A. W. General Manager
m***k
icon-Business
Business
icon-origin-TRAVELOKA

6,3

/10

Reviewed 9 week(s) ago

Bad experience booked one night here. Once arrived at hotel, the receptionist informed that the room was unavailable due to the technical problem. Then, I was transferred to another partner hotel that quite far from here. The partner hotel was not equivalent with swiss bell and the nuances as well. At that time I could not thinking twice to find another one because it’s already mid night and the next tomorrow morning I should attend the meeting near by the Swiss Bell. I was disappointed why they didnt try to contact the cuatomer earlier. I booked via Traveloka, all my important address are also attached to this booking. Email was preferred for me.
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2 people find it helpful

Accommodation's Reply
24 Feb 2025
Dear Mr/s. M***k, Warmest greetings from Swiss-Belresidences Rasuna Epicentrum. We sincerely appreciate you taking the time to share your experience with us. We deeply apologize for the inconvenience you encountered upon arrival, especially regarding the unavailability of your room due to a technical issue. We understand how disappointing it must have been to be relocated to a partner hotel that did not meet your expectations. Furthermore, we regret that there was no prior communication to inform you of the situation. We recognize the importance of clear and timely communication and will take immediate steps to improve in this area. Please rest assured that your feedback is being taken seriously, and we will work hard to ensure a more seamless experience for future guests. We greatly value your comments and hope to have the opportunity to welcome you again under better circumstances. Best regards, Aditya A. W. General Manager
N***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,5

/10

Reviewed 10 week(s) ago

friendly hotel staff delicious food comfortable room
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1 people find it helpful

Accommodation's Reply
26 Feb 2025
Dear Mr/s. N***h, Warmest greetings from Swiss-Belresidences Rasuna Epicentrum. Thank you for your kind feedback! We're delighted to hear that you enjoyed the comfortable atmosphere, fast and friendly service. Please know our team is working hard to ensure good services given to our guests. We look forward serving you once again! Best regards, Aditya A. W. General Manager
G***t
icon-origin-TRAVELOKA

6,0

/10

Reviewed 10 week(s) ago

Recently I stayed at the hotel and there were small cockroaches on the table near the TV and the bathroom. The hotel is old and not well maintained, it needs to be renovated.
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2 people find it helpful

Accommodation's Reply
24 Feb 2025
Dear Mr/s. G***t, Warmest greetings from Swiss-Belresidences Rasuna Epicentrum. Thank you for taking the time to share your feedback. We extend our sincere apologies for your unpleasant experience during your recent visit. We will review our pest control methods and will take necessary action to prevent this from happening again in the future. We also regret not to have the chance to hear your inconvenience situation so we can respond, resolve, and rectify especially when it comes to your satisfaction and comfort. We sincerely hope that you will consider returning and give us the opportunity to once again earn your trust. Please do not hesitate to contact us should you need further assistance. We look forward serving you again. Best regards, Aditya A. W. General Manager
L***k
icon-origin-TRAVELOKA

8,1

/10

Reviewed 10 week(s) ago

It was so noisy, lots of kids running in the hallway, screaming. And the sound of shifting beds or chairs could be heard from the next room.
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1 people find it helpful

Accommodation's Reply
12 Feb 2025
Dear Mr/s. L***k, Warmest greeting from Swiss-Belresidences Rasuna Epicentrum. Thank you for sharing your feedback. We apologize for the noise you experienced during your stay. We understand how important a peaceful environment is, and we will take your comments into consideration to improve the comfort for all guests. Please feel free to reach out to us directly in the future if you have any concerns during your stay. Best regards, Aditya A. W. General Manager
Arhama U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 11 week(s) ago

Good service, Good View. wonderful! the best choice for staycation in South Jakarta. With the best price.
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1 people find it helpful

Accommodation's Reply
07 Feb 2025
Dear Mr/s. Arhama U, Thank you for your kind feedback! We're delighted to hear that you enjoyed the comfortable atmosphere,view, and our affordable prices. Please know our team is working hard to ensure good services given to our guests. Again, we are more than happy with your comment It all enthusiastically convince all the team of Swiss-Belresidences Rasuna Epicentrum to more enrich our product and service. Your endorsement to your colleagues and other potential customers shows that you appreciate our sincere service and it would be highly appreciated. We are looking forward to welcoming you back in Swiss-Belresidences Rasuna Epicentrum. Best regards, Aditya A. W. General Manager
V***a
icon-Business
Business
icon-origin-TRAVELOKA

8,4

/10

Reviewed 12 week(s) ago

Poorly maintained, the water heater lid is broken. Poor soundproofing so you can hear conversations from the room or from people passing by.
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1 people find it helpful

Accommodation's Reply
03 Feb 2025
Dear Mr/s.V***a, Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. We will address the maintenance of the water heater to ensure all amenities are in good working condition. We also appreciate your comment regarding soundproofing, and we will look into improving the room’s sound insulation for a more comfortable stay. We value your input and hope to make the necessary improvements for a better experience in the future. Best regards, Aditya A. W. General Manager
T***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,4

/10

Reviewed 12 week(s) ago

Good spot. Very solid I stay here a few times

2 people find it helpful

Accommodation's Reply
03 Feb 2025
Dear Mr/s T***r, Greeting from Swiss-Belresidences Rasuna Epicentrum. Thank you for your kind and thoughtful review. We are glad to know that you have enjoyed your training and impressed with our service and hospitality. Your feedback motivates us to continue providing excellent hospitality.. Swiss-Belresidences Rasuna Epicentrum is truly happy that you enjoy our place. Please do not hesitate to contact us should you need further assistance on your next stay. We look forward serving you once again. Best regards, Aditya A. W. General Manager
S***a
icon-origin-TRAVELOKA

8,5

/10

Reviewed 12 week(s) ago

4 days 3 nights here, no hotel slippers, the bidet tap is leaking but the kids don't want to move rooms (hopefully it will be fixed soon). The side dishes are varied but in my opinion not yet kids friendly. The staff is very good.
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1 people find it helpful

Accommodation's Reply
03 Feb 2025
Dear Mr/s. S***a, Thank you very much for choosing Swiss-Belresidences Rasuna Epicentrum as your accomodation during your stay to Jakarta. We are happy to know that you were satisfied with our service. Your feedback motivates us to continue providing excellent hospitality.. Swiss-Belresidences Rasuna Epicentrum is truly happy that you enjoy our place. Again, we are more than happy with your comment It all enthusiastically convince all the team of Swiss-Belresidences Rasuna Epicentrum to more enrich our product and service. Your endorsement to your colleagues and other potential customers shows that you appreciate our sincere service and it would be highly appreciated. We are looking forward to welcoming you back in Swiss-Belresidences Rasuna Epicentrum. Best regards, Aditya A. W. General Manager
Yohanes C.
icon-Business
Business
icon-origin-TRAVELOKA

8,8

/10

Reviewed 14 week(s) ago

The hotel's staff so friendly helpful and cheerful, the access and transportation to and from hotel also easy, it's nice place for business trip.

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Accommodation's Reply
20 Jan 2025
Dear Mr/s. Yohanes C. Warmest greeting from Swiss-Belresidences Rasuna Epicentrum. Thank you very much for choosing Swiss-Belresidences Rasuna Epicentrum as your accomodation during your stay to Jakarta. We're delighted to hear that our staff's friendliness, helpfulness, and cheerful attitude made your stay enjoyable. We're also glad that our convenient location and easy access made your business trip more comfortable. We look forward to hosting you again soon at Swiss-Belresidences Rasuna Epicentrum! Best regards, Aditya A. W. General Manager
Baiq I. R. F.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 15 week(s) ago

cool comfortable.. fragrant.. affordable price
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Accommodation's Reply
16 Jan 2025
Dear Mr/s Baiq, We highly appreciate for selecting Swiss-Belresidences Rasuna Epicentrum as your accommodation during your staycation to Jakarta. We are honestly amazed with your feedback about our comfortable and clean room. Swiss-Belresidences Rasuna Epicentrum is truly happy that you enjoy our treats to celebrate your special moment. Again, we are more than happy with your comment and advice. It all strongly motivate all the team of Swiss-Belresidences Rasuna Epicentrum to more enrich our product and service. Your reference to your relatives shows that you appreciate our sincere service. We are looking forward to welcoming you back at Swiss-Belresidences Rasuna Epicentrum. Best regards, Aditya A. W. General Manager
Number of reviews per page
20
40

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Bedroom 4 Swiss-Belresidences Rasuna Epicentrum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.