The Excelton Hotel

Hotels
Online Check-In Available
8,5
/10

Very Good

5.441 reviews

What Guests Say About Their Stay

Staff Friendliness (82)
Bedroom (76)
Hotel Area (71)
Taste (71)
Chen Y. M.
9,7
/ 10
The hotel had elegant environment and it feels like welcome. The bed is pretty nice and pillows are soft. Air condition is good. It also has a swimming pool on the top floor. Nice hotel to stay at.
Rekha P.
8,8
/ 10
it was a nice stay, the staff are friendly and helpful, we got welcome drink vouchers that we could change it in every outlet at the hotel. the room was very clean and comfortable
Gadis Saras Amanda
8,8
/ 10
Very nice modern design, elegant, the room smells good, romantic ambiance.
arip hidayatullah
8,5
/ 10
Nice place, room, breakfast and view.
Nenny o.
10,0
/ 10
Great place. Happy breakfast with good food and service.
In the Area
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Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Excelton Hotel is located in area / city Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Excelton Hotel

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Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137
Lobby The Excelton Hotel
Exterior 2 The Excelton Hotel

Discover More About The Excelton Hotel

Location


The Excelton Hotel is located in area / city Ilir Barat I.

About The Excelton Hotel

The Excelton Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, The Excelton Hotel provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Excelton Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Excelton Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Excelton Hotel.

All facilities in The Excelton Hotel

Swimming Pool The Excelton Hotel
Swimming Pool
Lobby The Excelton Hotel
Lobby
Exterior The Excelton Hotel
Exterior
Restaurant The Excelton Hotel
Restaurant

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Show cooking restaurant
  • Snacks

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Business facilities
  • Meeting facilities
  • PRINTER

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Supermarket

Things to Do

  • Fitness center
  • Indoor pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in The Excelton Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Spa closed temporarily from 1-1-2024 to 31-3-2025.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Excelton Hotel
149
Number of floors in The Excelton Hotel
10
Another facilities in The Excelton Hotel
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in The Excelton Hotel

What are available facilities at The Excelton Hotel?
There are top facilites at The Excelton Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Excelton Hotel?
The standard check-in time at The Excelton Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Excelton Hotel provide breakfast?
Yes, The Excelton Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Excelton Hotel

8,5
Very Good

From 5.441 reviews

Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,5

Location

8,7

Service and Facilites

8,6

People often mention about The Excelton Hotel
All
Staff Friendliness (62)
Bedroom (57)
Ambiance (53)
Taste (53)
Room Space (52)
Hotel Area (52)
Distance to City Center (51)
Bathroom (47)
Variety (46)
Wifi (44)
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Traveler Reviews The Excelton Hotel

Number of reviews per page
20
40
Customer reviews
Finna A.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 5 day(s) ago

The service is okay, breakfast is complete, all the staff are really nice. The typical Palembang breakfast is complete, Alhamdulillah it feels like Eid at home, because from ketupat, typical Palembang cakes, etc. are very complete, Stayed here for 2 days was fun, Moreover, the price is really affordable, If I go to Palembang again, I guarantee I will come back here.
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 1 week(s) ago

Good location, staff service is also very good.
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M***d
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

Overall it's comfortable and the service is good.
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Mulya R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

First time staying at a hotel in Palembang, very impressive. The staff are responsive and friendly, informative. Impressive.
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H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

Rooms are provided according to order.. staff are friendly and pleasant.......
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M***M
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

Amazing for all. Hopefully it will be maintained.
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Acep s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

The best hotel in Palembang that I have ever been to, all the staff are friendly, the facilities are OK & the breakfast is delicious & varied
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+5

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E***n
icon-Business
Business
icon-origin-TRAVELOKA

9,7

/10

Reviewed 4 week(s) ago

This is the right choice for family activities or business trips.
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Andre H.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 4 week(s) ago

Hotel with facilities according to rate
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T***a
icon-origin-TRAVELOKA

10,0

/10

Reviewed 4 week(s) ago

Best hotel service, clean rooms, delicious food.
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2 people find it helpful

Agus M.
icon-Business
Business
icon-origin-TRAVELOKA

9,7

/10

Reviewed 6 week(s) ago

The hotel location is strategic. The hotel is clean. It is also comfortable.
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f***i
icon-origin-TRAVELOKA

10,0

/10

Reviewed 6 week(s) ago

It's nice and comfortable. The location is also strategic.
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1 people find it helpful

D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 7 week(s) ago

Good, comfortable for family. For breakfast the menu is very varied. For the location is good and strategic, not far from the city center and shopping center. The service is very friendly, for the room facilities are complete and my family likes it
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1 people find it helpful

D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,7

/10

Reviewed 9 week(s) ago

Friendly staff, strategic location, spacious & shady parking because it is in the basement, delicious & varied breakfast, only the room is not too soundproof. What makes me happy is that when I made a reservation, I made it to celebrate a birthday, but when I checked in, I was really given a birthday cake. Thank you the excelton, next time I will come again to stay
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1 people find it helpful

M Sofyan K.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 9 week(s) ago

The service here is amazing, it's very fast.
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1 people find it helpful

N***l
icon-Business
Business
icon-origin-TRAVELOKA

7,2

/10

Reviewed 10 week(s) ago

When I stayed, there was a noisy renovation in the next room, it was very disturbing but the hotel ignored my complaint to ask for compensation for a room upgrade, therefore the hotel should not have renovated the room when there were hotel guests, it really disturbed my comfort. A 5-star hotel doesn't respect hotel guests, very disappointing service!
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F***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 11 week(s) ago

Overall it is very good, a little addition if possible for the size of the restaurant to be slightly enlarged so that it is not too cramped when there are many guests. 👍🏻👌🏻
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1 people find it helpful

A***n
icon-Transit
Transit
icon-origin-TRAVELOKA

9,7

/10

Reviewed 12 week(s) ago

Love to stay here , will back again here

3 people find it helpful

S***i
icon-origin-TRAVELOKA

8,4

/10

Reviewed 13 week(s) ago

I ordered a king bed but got a double bed, or is it my fault, but in other places king beds are not like this lol
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1 people find it helpful

m***a
icon-Business
Business
icon-origin-TRAVELOKA

9,4

/10

Reviewed 13 week(s) ago

I've stayed here twice when I went to Palembang. I like the room and the hotel.
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Number of reviews per page
20
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Exterior 4 The Excelton Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.