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The Gaia Hotel Bandung
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The Gaia Hotel Bandung
Traveloka Hotel Appreciation 2023: Excellent Performance
9,0
/10
Exceptional
2.203 reviews
What Guests Say About Their Stay
Staff Friendliness (204)
Ambiance (203)
Bedroom (194)
Hotel Area (192)
ferdyta d. r.
10,0
/ 10
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel especially Andre who gave us free upgrade of room. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had complimentary birthday cake. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
Amaluki T.
8,5
/ 10
The best hotel I ever stay, definitely will going back to stay when in bandung. Not only good interior as we see but their have good facilities free minibar also a automatic coffee machine. Their staff service is top really helpful and they hospitality even we go to monomono bar cafe. There food is delicious they serve so many list menu to choose. Kids friendly provide an art event for kids also color pencil in hotel room.
FERDINAND R.
10,0
/ 10
Is it a hotel or art space? Magnificent grand entrance I can't complain lols. Every corner of this property just artsy and thoughtful; Another mesmerizing memory spent here. Love the architectural work, aerial master design, as well as the entire facilities, just flawlessly made. Juicy yet signature Dinner and Breakfast at Semeja restaurant; local touch was presented successfully. Gratitude for outstanding hospitality was performed by the staff during my stay. I can't wait for another future stay in this property. Thanks, Gaia, well-stay, well-stay!
In the Area
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Jl. Dr. Setiabudi No.430 , Ledeng, Kecamatan Cidadap, Jawa Barat, Setiabudi, Bandung, Jawa Barat, Indonesia, 40143
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Gaia Hotel Bandung
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Jl. Dr. Setiabudi No.430 , Ledeng, Kecamatan Cidadap, Jawa Barat, Setiabudi, Bandung, Jawa Barat, Indonesia, 40143
Discover More About The Gaia Hotel Bandung
Location
The Gaia Hotel Bandung is a hotel in a good neighborhood, which is located at Setiabudi.
About The Gaia Hotel Bandung
Not only located within easy reach of various places of interests for your adventure, but staying at The Gaia Hotel Bandung will also give you a pleasant stay.
Whether you are planning an event or other special occasions, The Gaia Hotel Bandung is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Gaia Hotel Bandung.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, The Gaia Hotel Bandung provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Gaia Hotel Bandung, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The Gaia Hotel Bandung is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Gaia Hotel Bandung exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Gaia Hotel Bandung is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Gaia Hotel Bandung.
All facilities in The Gaia Hotel Bandung
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Common Space
Lobby
Hotel Services
- Bellhop
- Concierge
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Porter
- Tours
- Wedding service
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Continental breakfast
- Dining area
- Gluten-free meals
- Hot breakfast
- Poolside bar
- Snacks
- Vegetarian meal
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Recreation room
- Rooftop terrace
- Terrace
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
- Business centre
- Theatre/auditorium
Things to Do
- Entertainment for children
- Garden
- Outdoor facilities
- Outdoor heated pool
- Outdoor pool
- Picnic area
- Pool sun loungers
- Sauna
- Sun loungers
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- In-room accessibility
- Wheelchair accessible
Kids and Pets
- Babysitting
- Babysitting with surcharge
- CRIBS
- Highchairs
- Supervised childcare
Transportation
- Airport transfer
- Car rental
- Secure parking
- Valet parking
Sports and Recreations
- Aerobics
- Aquafit
- Darts
Family-friendly Facilities
- Kids club
- Children pool
Nearby Facilities
- Gift shop
- Supermarket
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in The Gaia Hotel Bandung
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Check-In Time 3 PM Check-Out Time 12 PM
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Gaia Hotel Bandung | 280 |
Number of floors in The Gaia Hotel Bandung | 16 |
Another facilities in The Gaia Hotel Bandung | Bellhop, Concierge, Early Check-in, Express check-in, Express check-out |
Frequently asked question in The Gaia Hotel Bandung
What are available facilities at The Gaia Hotel Bandung?
There are top facilites at The Gaia Hotel Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Gaia Hotel Bandung?
The standard check-in time at The Gaia Hotel Bandung is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Gaia Hotel Bandung provide breakfast?
Yes, The Gaia Hotel Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Gaia Hotel Bandung
Traveloka (2.202)
9,0
Exceptional
From 2.202 reviews
Provided by travelers on
Cleanliness
9,3
Room Comfort
9,1
Meal
8,9
Location
9,0
Service and Facilites
9,1
People often mention about The Gaia Hotel Bandung
All
Staff Friendliness (195)
Ambiance (188)
Bedroom (180)
Hotel Area (178)
Family Friendly (168)
Bathroom (167)
Taste (162)
Activity Option (146)
Room Space (144)
Surroundings (140)
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Traveler Reviews The Gaia Hotel Bandung
Number of reviews per page
20
40
Customer reviews
V***a
Staycation
6,2
/10
Reviewed 2 day(s) ago
The in-room sound insulation is practically non-existent. You could hear kids from the room next to you screaming at the top of their lungs. It's so disturbing. Also, despite the fact that this hotel caters to mostly families with kids, they do not protect those kids from smokers. Will never return.
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Accommodation's Reply
24 Apr 2025
Dear V***a,
Thank you for sharing your feedback. We deeply regret to hear that your recent stay did not meet expectations, particularly regarding noise disturbance and the presence of smoke in areas frequented by families. Please accept our sincerest apologies for the inconvenience and discomfort you experienced.
At The Gaia Hotel Bandung, we are committed to providing a restful and family-friendly environment for all our guests. Your comments have been brought to the attention of our leadership team, and we are currently reviewing our soundproofing standards and public area zoning to ensure we offer a more comfortable and protected environment, especially for our younger guests.
We genuinely appreciate your input as it helps us improve. While we regret that we may not have the opportunity to welcome you back, we hope your next travel experience, wherever it may be, brings you the comfort and relaxation you deserve.
Warm Regards,
The Gaia Hotel Bandung
Where The Rest Marks a New Beginning
Y***a
Staycation
8,8
/10
Reviewed 2 day(s) ago
If you really want to sleep without hearing the sound of motorbikes being revved up, don't choose a city view, because you can still hear the sound of motorbikes. The facilities and activities are okay for healing. Only the toothbrush is very hard, so if your teeth are sensitive it feels like using a pool brush. The food is delicious and there are many choices, but when compared to other 5-star hotels, the breakfast is still a bit lacking.
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Accommodation's Reply
24 Apr 2025
Dear Y***a,
Thank you for your valuable feedback and for rating your stay at The Gaia Hotel Bandung. We are glad to hear that you enjoyed our facilities and activities, perfect for relaxation. We also appreciate your comments about the breakfast offerings and will review them to ensure we continue to meet the high standards of a five-star experience.
Regarding the city view rooms, we apologize for the noise disturbance, and we will take this into consideration for future room assignments. Additionally, we will look into the quality of the toothbrushes provided to ensure a more comfortable experience for all guests.
We hope to welcome you back for another relaxing stay.
Warm Regards,
The Gaia Hotel Bandung
Where The Rest Marks a New Beginning
C***y
9,7
/10
Reviewed 4 day(s) ago
Overall a pleasant stay. Soundproofing can be improved
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Accommodation's Reply
24 Apr 2025
Dear C***y,
Thank you for your positive review and the excellent rating of 9.7. We are so glad to hear that your overall stay was enjoyable. We also appreciate your feedback regarding soundproofing, and we will certainly look into ways to improve this aspect to enhance the comfort of our future guests.
We look forward to welcoming you back for another memorable stay at The Gaia Hotel Bandung.
Warm Regards,
The Gaia Hotel Bandung
Where The Rest Marks a New Beginning
Ahmad M.
8,5
/10
Reviewed 5 day(s) ago
good hotel 5 star standard.
rooms are very clean and well maintained.
staff are all friendly.
thank you🙏
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Accommodation's Reply
24 Apr 2025
Dear Ahmad M., Thank you for the positive review you shared through Traveloka. We are very pleased to know that your stay at The Gaia Hotel Bandung met the expectations of a five-star hotel, from the cleanliness of the room to the friendliness of our Residents. Your appreciation is a motivation for us to continue to maintain the standard of service and quality of the facilities we offer. We look forward to welcoming you back in the near future. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning
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A***g
Staycation
10,0
/10
Reviewed 6 day(s) ago
The staff was friendly and helpful. The compliments were free omg , the pool was amazing too..
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Accommodation's Reply
24 Apr 2025
Dear A***g,
Thank you for sharing your positive experience on Traveloka. We are thrilled to hear that you were pleased with the friendliness and helpfulness of our Residents. It’s also wonderful to know that you enjoyed the complimentary offerings and had a great time at our amazing pool.
We look forward to welcoming you back for another memorable stay in the future.
Warm Regards,
The Gaia Hotel Bandung
Where The Rest Marks a New Beginning
D***i
Staycation
9,4
/10
Reviewed 6 day(s) ago
very friendly staff and helped us at check in
and whenever we met, we always smiled and greeted
the best.....
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Accommodation's Reply
24 Apr 2025
Dear D*i, Thank you for taking the time to share your experience through Traveloka. We are very happy to hear that the friendly service and greeting smiles from our Residents made your stay more enjoyable. We believe that a positive attitude and attention to every detail can make your stay more memorable. Thank you for giving your appreciation to our team, who will continue to strive to provide the best service at every opportunity. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning
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RT
Roy T.
10,0
/10
Reviewed 7 day(s) ago
Very good, lots of facilities and activities besides comfortable rooms
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Accommodation's Reply
24 Apr 2025
Dear Roy T., Thank you for taking the time to share your positive review on Traveloka. We are very pleased to know that you enjoyed the comfort of your room as well as the various facilities and activities that we provide at The Gaia Hotel Bandung. We believe that a great stay experience is not just about a comfortable room, but also about the opportunity to enjoy meaningful moments through our carefully curated activities. We look forward to your next visit for an equally memorable experience. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning
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I***a
Leisure
9,1
/10
Reviewed 1 week(s) ago
Good hotel and nice view. Garden was so nice and clean.
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Accommodation's Reply
24 Apr 2025
Dear I***a,
Thank you for your wonderful feedback and for giving us a 9.1 rating. We are delighted to hear that you enjoyed your stay at The Gaia Hotel Bandung, especially the beautiful view and the cleanliness of our garden. It’s our pleasure to provide a relaxing and scenic environment for all our guests.
We hope to have the pleasure of welcoming you back for another enjoyable experience in the near future.
Warm Regards,
The Gaia Hotel Bandung
Where The Rest Marks a New Beginning
as
arpina s.
Staycation
9,7
/10
Reviewed 1 week(s) ago
hi, very happy to be able to staycation at Gaia hotel bandung. truly the definition of staycation..just stay at the hotel, don't go anywhere. everything is here. very comfortable. in all sides of the hotel there is nothing that fails, everything is clean and comfortable. all staff are friendly. smiling and greeting is really applied.
there are so many spots that can be used for children's activities.. the lower part in the garden area and the fish pond is very fun..
especially for mas Fajri (sorry, maybe I'm wrong) the receptionist when I checked in, very friendly and communicative. thank you for upgrading the room to a mountain view. Soo happy.
always be successful Gaia bandung..
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+5
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Accommodation's Reply
24 Apr 2025
Dear Arpina S., Thank you for choosing The Gaia Hotel Bandung as your staycation destination and taking the time to share such a warm experience through Traveloka. We are very happy to know that you enjoyed the complete comfort in every corner of the hotel, as well as the friendliness of our Residents. We are also happy to hear that the garden area and fish pond provided joy for the children, and that Fajri provided friendly and communicative service during your check-in process. It is our pride to be able to provide a room upgrade with a stunning mountain view to add to your happiness during your stay. We look forward to welcoming you back with your family for an equally enjoyable staycation experience in the future. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning
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S***i
Leisure
8,1
/10
Reviewed 1 week(s) ago
If you are looking for meat during breakfast, be ready to get disappointed. The hotel is very stingy to serve meat. I never found a five-star hotel that is very very stingy in terms of serving meat besides this hotel. So disappointing!
2 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear S***i,
Thank you for sharing your feedback with us. We sincerely apologize for not meeting your expectations regarding the breakfast offerings, particularly with regard to the variety of meat served. We truly value your input and will review our breakfast menu to ensure a more satisfying experience for all of our guests.
At The Gaia Hotel Bandung, we strive to provide an exceptional experience, and your comments will be taken into consideration as we continue to improve our services. We hope you will give us another opportunity to exceed your expectations on your next visit.
Warm Regards,
The Gaia Hotel Bandung
Where The Rest Marks a New Beginning
D***i
Staycation
8,8
/10
Reviewed 1 week(s) ago
Good service, lots of activity spots, family friendly, comfortable rooms
See original
1 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear D*i, Thank you for your positive review. We are very happy to hear that you enjoyed our services, the various activity spots available, and the comfort of the rooms we provide at The Gaia Hotel Bandung. We are always committed to providing a pleasant and family-friendly experience for every guest who stays. We look forward to welcoming you back to enjoy more wonderful moments with your family. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning
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D***a
Staycation
10,0
/10
Reviewed 1 week(s) ago
First time here, I immediately fell in love, starting from the hotel, the service, the cleanliness and the food, everything was satisfying. I will come back again with my beloved family.
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Accommodation's Reply
24 Apr 2025
Dear D*a, Thank you for the warm review you shared through Traveloka. It is a pleasure for us to know that your first visit to The Gaia Hotel Bandung left such a deep impression—from the service of our Residents, the cleanliness, to the satisfying food served. We greatly appreciate your trust and are happy to hear that you are planning to return with your beloved family. We will be happy to welcome you back to create more beautiful memories together. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning
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J***y
Leisure
9,6
/10
Reviewed 1 week(s) ago
all perfecto only 1 menu serepan nya try example trans luxury so now perfect hehehehe TOP GAIA
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2 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear J*y, Thank you for your positive review via Traveloka. We are very happy to know that your experience at The Gaia Hotel Bandung was good. We also appreciate your suggestion regarding the serepan menu, and will continue to consider ways to improve our culinary experience to be more perfect. Thank you for your support, and we look forward to welcoming you back soon. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning
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SP
Suci P. S.
8,8
/10
Reviewed 2 week(s) ago
The hotel was good, they gave me early check-in, but yesterday the AC was a bit hot.
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Accommodation's Reply
16 Apr 2025
Dear Suci PS, Thank you for your review. We are very happy to provide you with the convenience of early check-in during your stay at The Gaia Hotel Bandung. We apologize for the inconvenience you experienced with the AC temperature in the room, and we will immediately check and improve it to make your experience more comfortable in the future. We look forward to welcoming you back with a better experience on your next visit. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning
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CA
Carine A.
Leisure
10,0
/10
Reviewed 2 week(s) ago
The service is amazing, all staff are friendly, fast. The facilities provided are very good. Thank you Gaia team.
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Accommodation's Reply
24 Apr 2025
Dear Carine A., Thank you for your wonderful review on Traveloka. We are very happy to hear that our fast and friendly service, as well as the facilities we provide, made your stay a very satisfying experience. We will continue to strive to provide the best service and high-quality facilities to ensure that every visit you make is an unforgettable experience. Thank you for choosing The Gaia Hotel Bandung, and we look forward to welcoming you back. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning
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R***a
Staycation
10,0
/10
Reviewed 2 week(s) ago
Family hotel, good ambience, nice food
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Accommodation's Reply
16 Apr 2025
Dear R***a,
Thank you for sharing your wonderful feedback. We’re delighted to know that you enjoyed the family-friendly atmosphere, good ambience, and tasty food during your stay at The Gaia Hotel Bandung.
We look forward to welcoming you and your family back for another enjoyable stay in the future.
Warm Regards,
The Gaia Hotel Bandung
Where The Rest Marks a New Beginning
Lidya M.
Leisure
8,5
/10
Reviewed 2 week(s) ago
The taste of the food is still standard, not quite up to the standards of a good hotel.
See original
1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Lidya M., Thank you for taking the time to share your review through Traveloka. We appreciate your feedback regarding the taste of the food which you think is still not in accordance with the expectations for a star-rated hotel standard. We will forward this feedback to our culinary team as evaluation material so that we can continue to improve the quality of taste and dining experience for our guests. We are committed to providing the best service and facilities in every aspect of your stay. We look forward to welcoming you back and providing a more satisfying culinary experience on your next visit. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning
See original
C***a
Staycation
10,0
/10
Reviewed 2 week(s) ago
Good service, friendly staff, and nice location.
1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear C***a,
Thank you for your kind review on Traveloka. We’re glad to hear that you enjoyed the service, friendly atmosphere, and our convenient location during your stay at The Gaia Hotel Bandung.
We hope to welcome you back soon for another delightful experience.
Warm Regards,
The Gaia Hotel Bandung
Where The Rest Marks a New Beginning
S***a
9,0
/10
Reviewed 2 week(s) ago
Just a suggestion, the park area is very large but there is nothing.
Add animals like rabbits, turtles and horses, it would be fun for kids. The kids club is big but there is no slide, ball pool, swing for toddlers. It's more like a kindergarten class at the kids club.
For breakfast, it's quite good. except for the pancake and waffle dough, it's not delicious and feels really cheap 🙏🏻🙏🏻
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Accommodation's Reply
16 Apr 2025
Dear S*a, Thank you for your valuable feedback. We appreciate your suggestion regarding the addition of animals in the garden area and play equipment in the Kids Club. However, we want to keep children active and focus more on activities that support their creativity. Therefore, in the Kids Club we focus more on activities that can hone children's skills and imagination. We also appreciate your feedback regarding the quality of breakfast, especially on pancakes and waffles. We will conduct a review so that we can provide a more satisfying culinary experience on your next visit. We hope to welcome you and your family back with a better experience. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning
See original
N***r
Staycation
10,0
/10
Reviewed 2 week(s) ago
It was a pleasure to stay here, the facilities are really good. For a staycation, it is really recommended, I will come back to stay again.
See original
1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear N*r, Thank you for sharing your pleasant experience while staying at The Gaia Hotel Bandung through Traveloka. We are very happy to know that our facilities can support your staycation time to the maximum. Your reviews and recommendations are motivations for all our residents to continue to provide the best service. We look forward to your next visit for an equally memorable experience. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning
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Number of reviews per page
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40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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