The Zuri Palembang

Hotels
Preferred Partner
Traveloka Hotel Appreciation 2023: Exceptional Guest Experience
8,6
/10

Very Good

8.240 reviews

What Guests Say About Their Stay

Distance To City Center (102)
Ambiance (101)
Staff Friendliness (93)
Bedroom (92)
Hayu J.
9,4
/ 10
Service excellent, strategic location, clean room, sky lounge very romantic.
Mustika R.
10,0
/ 10
Perfect and definitely will be coming back again. Everything’s good and you won’t be regret staying at this hotel. A highly recommended hotel to stay at the center of Palembang.
abdurahman
10,0
/ 10
first time in the Zuri, and very good experience for sure. Kind and helpful staffs, clean facilities. The room for superior and deluxe is spacious l, clean and functional. The breakfast have plenty variety, and tasteful, if have empty stomach and enough time just waste your time on breakfast. Will certainly comeback, especially with good promo please
Rifman F.
9,7
/ 10
Stayed at a very nice and comfy room of Double Deluxe Room with my family. Kids were so excited with the high altitude pool. Very nice and polite staffs everywhere we've met them. Breakfast menu were amazing.
Mas A. S.
9,7
/ 10
The highest hotel in Palembang. It's new and clean. The staffs are kind & friendly. The location is perfect. It's the same building with Trans mart. If that's not enough, there is Icon Mall just across the street and plenty of foods to try just along the street. The break fast is amazing. Make sure you don't take too much because there are a lot of varieties to taste. Don't forget to try the pool. You can see the Palembang's scenery from the highest place. Enough to compensate the size of the pool. These experiences are worth the money.
In the Area
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Zuri Palembang is a hotel in a good neighborhood, which is located at Bukit Kecil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Zuri Palembang

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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
Lobby The Zuri Palembang
Lobby 2 The Zuri Palembang

Discover More About The Zuri Palembang

About The Zuri Palembang

The Zuri Palembang is a stunning hotel that perfectly blends modern luxury with the rich cultural heritage of Palembang, Indonesia. Located in the heart of the city, this hotel offers guests a unique experience that combines comfort, convenience, and a touch of local charm. With its contemporary design and top-notch amenities, The Zuri Palembang is an ideal choice for both business and leisure travelers.

One of the standout features of The Zuri Palembang is its commitment to providing exceptional service. The staff is known for their warm hospitality, ensuring that every guest feels welcomed and valued. Whether you need assistance with your luggage, recommendations for local attractions, or special arrangements for a romantic dinner, the team at The Zuri Palembang is always ready to help.

The hotel boasts a variety of well-appointed rooms and suites, each designed with comfort and style in mind. Guests can choose from different room types, including deluxe rooms and executive suites, all equipped with modern amenities such as flat-screen TVs, complimentary Wi-Fi, and minibars. The spacious layouts and tasteful decor create a relaxing atmosphere, making it easy to unwind after a long day of exploring the city.

Dining at The Zuri Palembang is a delightful experience. The hotel features an on-site restaurant that serves a diverse menu, showcasing both local and international cuisine. Guests can enjoy a sumptuous breakfast buffet, savor delicious lunch options, or indulge in a romantic dinner while overlooking the beautiful cityscape. For those who prefer to dine in the comfort of their room, room service is available around the clock.

For those looking to stay active during their visit, The Zuri Palembang offers a range of facilities, including a fitness center and a swimming pool. The pool area is perfect for lounging in the sun or taking a refreshing dip, while the fitness center is equipped with modern exercise equipment to help you maintain your workout routine.

In addition to its luxurious accommodations and amenities, The Zuri Palembang is strategically located near various attractions, making it easy for guests to explore the vibrant culture and history of Palembang. From traditional markets to historical sites, there’s plenty to see and do just a short distance from the hotel.

Why You Should Stay at The Zuri Palembang

Choosing The Zuri Palembang for your stay means opting for a blend of comfort, convenience, and cultural immersion. The hotel’s prime location allows easy access to key attractions, while its luxurious amenities ensure a relaxing retreat after a day of exploration. The attentive staff and exceptional service further enhance the experience, making it a top choice for travelers seeking a memorable stay in Palembang.

Best Time to Stay at The Zuri Palembang

The best time to visit Palembang is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. However, if you prefer to experience local festivals and events, consider visiting during the months of September and October when the city celebrates its rich cultural heritage with various festivities.

Transportation and Accessibility

Access to the Airport

The Zuri Palembang is conveniently located approximately 15 kilometers from Sultan Mahmud Badaruddin II International Airport. The journey from the airport to the hotel typically takes around 30 minutes by car, depending on traffic conditions. Guests can easily arrange for airport transfers through the hotel or opt for local taxi services for a hassle-free arrival.

Public Transportation

Palembang offers various public transportation options, including buses and ride-hailing services. The hotel is situated near major bus routes, making it easy for guests to explore the city. Additionally, ride-hailing apps are widely used in Palembang, providing a convenient way to get around without the need for a rental car.

Unique Facilities at The Zuri Palembang

1. Rooftop Swimming Pool

The Zuri Palembang features a stunning rooftop swimming pool that offers breathtaking views of the city skyline. It’s the perfect spot to relax and soak up the sun while enjoying a refreshing drink from the poolside bar. Whether you want to take a leisurely swim or simply lounge by the water, this facility adds a touch of luxury to your stay.

2. State-of-the-Art Fitness Center

For fitness enthusiasts, The Zuri Palembang provides a well-equipped fitness center with modern exercise machines and free weights. Guests can maintain their workout routines while enjoying the convenience of on-site facilities. The fitness center is designed to cater to all fitness levels, ensuring that everyone can stay active during their visit.

3. Business Center

Traveling for business? The Zuri Palembang has you covered with its fully equipped business center. Whether you need to print documents, hold a meeting, or access high-speed internet, the business center provides all the necessary amenities to ensure a productive stay. The hotel also offers meeting rooms for corporate events and conferences.

Nearby Attractions at The Zuri Palembang

1. Ampera Bridge

Located just 3 kilometers from The Zuri Palembang, the iconic Ampera Bridge is a must-visit landmark. This stunning bridge spans the Musi River and is a symbol of the city. Visitors can enjoy picturesque views, especially during sunset when the bridge is beautifully illuminated. It’s a great spot for photography and a leisurely stroll along the riverbank.

2. Palembang Grand Mosque

The Palembang Grand Mosque, situated approximately 4 kilometers from the hotel, is one of the largest mosques in Indonesia. Its stunning architecture and serene atmosphere make it a popular destination for both worshippers and tourists. Visitors can explore the mosque’s beautiful interiors and learn about its significance in the local culture.

3. Museum Sultan Mahmud Badaruddin II

Just 5 kilometers away, the Museum Sultan Mahmud Badaruddin II offers a glimpse into the rich history of Palembang. The museum houses a collection of artifacts, traditional clothing, and historical documents that showcase the city’s heritage. It’s an excellent place for history buffs and those interested in learning more about the local culture.

4. 16 Ilir Traditional Market

Located about 6 kilometers from The Zuri Palembang, the 16 Ilir Traditional Market is a vibrant marketplace where visitors can experience the local culture firsthand. The market is filled with stalls selling fresh produce, traditional snacks, and handicrafts. It’s a great place to shop for souvenirs and sample local delicacies.

5. Palembang Indah Mall

For those looking for a modern shopping experience, Palembang Indah Mall is just 7 kilometers from the hotel. This shopping center features a variety of local and international brands, dining options, and entertainment facilities. It’s the perfect place to spend a day shopping or enjoying a meal with family and friends.

6. Benteng Kuto Besak

Benteng Kuto Besak, located approximately 8 kilometers from The Zuri Palembang, is a historical fortress that dates back to the 18th century. The fort offers a glimpse into the city’s colonial past and is surrounded by beautiful gardens. Visitors can explore the fort’s grounds and enjoy views of the Musi River.

7. Taman Purbakala Kerajaan Sriwijaya

This archaeological park, situated about 9 kilometers from the hotel, is a fascinating site that showcases the remnants of the ancient Sriwijaya Kingdom. Visitors can explore the ruins and learn about the historical significance of this once-powerful empire. It’s a great destination for those interested in history and archaeology.

8. Palembang Riverfront

The Palembang Riverfront, located around 10 kilometers from The Zuri Palembang, is a beautiful area along the Musi River that offers recreational activities and scenic views. Visitors can enjoy walking or cycling along the riverbank, relax in the parks, or dine at riverside cafes. It’s a lovely spot to unwind and take in the natural beauty of the area.

9. Jembatan Musi II

Jembatan Musi II, approximately 11 kilometers from the hotel, is another iconic bridge in Palembang. It connects the city’s two sides and offers stunning views of the Musi River. Visitors can walk across the bridge and enjoy the fresh air while taking in the sights of the bustling city.

10. Bukit Siguntang

Located about 12 kilometers from The Zuri Palembang, Bukit Siguntang is a historical hill that offers panoramic views of the city. The area is home to ancient tombs and is believed to be the burial site of kings from the Sriwijaya Kingdom. It’s a peaceful spot for hiking and exploring the natural surroundings.

Tips and Tricks for Staying at The Zuri Palembang

Tips During Your Stay

To make the most of your stay at The Zuri Palembang, consider these tips: always check the hotel’s website for special promotions, take advantage of the concierge service for local recommendations, and don’t hesitate to ask the staff for assistance with any needs you may have. Additionally, try to engage with other guests to share experiences and tips about exploring Palembang.

Tips for Enjoying Hotel Facilities

To fully enjoy the facilities at The Zuri Palembang, make sure to schedule some time for relaxation at the rooftop pool, and don’t miss out on the fitness center. If you’re planning to dine at the hotel’s restaurant, consider making a reservation during peak hours to ensure you get a table. Lastly, take advantage of the hotel’s spa services for a rejuvenating experience during your stay.

Why Book The Zuri Palembang on Traveloka

Extensive Accommodation Options

When you book The Zuri Palembang through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers easy and flexible payment options, including the ability to pay at the hotel. This feature allows you to save even more with the PayLater option, giving you the freedom to manage your travel budget effectively. With Traveloka, you can book your stay without the stress of upfront payments.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which allows you to earn amazing benefits and special perks. As you increase your Traveloka Priority level, you’ll unlock exclusive discounts, priority customer service, and other rewards that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at The Zuri Palembang. These reviews provide valuable insights into the hotel’s services, amenities, and overall guest experiences. Reading real guest reviews can help you make informed decisions and set realistic expectations for your stay.

With all these advantages, there’s no reason not to choose The Zuri Palembang for your next trip to Palembang. Booking hotel through Traveloka ensures you get the best deals and a seamless travel experience. Don’t miss out on the opportunity to enjoy a luxurious stay in this beautiful city!

All facilities in The Zuri Palembang

Bar, Cafe and Lounge The Zuri Palembang
Bar, Cafe and Lounge
Swimming Pool The Zuri Palembang
Swimming Pool
Fitness Center The Zuri Palembang
Fitness Center
Lobby The Zuri Palembang
Lobby
Exterior The Zuri Palembang
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Dining area
  • Poolside bar

Transportation

  • Airport transfer
  • Secure parking
  • Valet parking

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in The Zuri Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Zuri Palembang
214
Number of floors in The Zuri Palembang
23
Another facilities in The Zuri Palembang
Bellhop, Welcoming drinks, Concierge, Front desk, 24-hour Receptionist

Frequently asked question in The Zuri Palembang

What are available facilities at The Zuri Palembang?
There are top facilites at The Zuri Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Zuri Palembang?
The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Zuri Palembang provide breakfast?
Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Zuri Palembang

8,6
Very Good

From 8.240 reviews

Provided by travelers on
Cleanliness

8,9

Room Comfort

8,7

Meal

8,8

Location

8,9

Service and Facilites

8,7

People often mention about The Zuri Palembang
All
Ambiance (90)
Staff Friendliness (82)
Distance to City Center (81)
Accessibility (73)
Bedroom (73)
Hotel Area (70)
Bathroom (66)
Taste (63)
Variety (63)
Surroundings (59)
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Traveler Reviews The Zuri Palembang

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20
40
Customer reviews
S***a
icon-Business
Business
icon-origin-TRAVELOKA

8,5

/10

Reviewed 3 day(s) ago

At first I was a bit annoyed because the wifi in the room was really bad and when I reported it to the receptionist I was told to wait and I waited patiently until I was moved to another room and upgraded because the previous room had a problem with the wifi. Overall, the service was good and the problem solving was okay, and the room was comfortable and clean according to the budget. Access to anywhere was also really easy and okay.
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Accommodation's Reply
23 Apr 2025
Good afternoon, Sir/Madam. Thank you for choosing The Zuri Hotel Palembang as your accommodation for you and your family in Palembang. Glad to hear that we have provided excellent services during your stay at our hotel. Thank you for your 5/5 star rating! We look forward to your next visit, stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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S***h
icon-Business
Business
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10,0

/10

Reviewed 7 day(s) ago

very strategic location, one complex with the mall, want to go to other malls also close. hotel staff are friendly and very helpful, comfortable and clean rooms ... the food is varied and delicious. Always refilled when it's almost finished .. the best if you come here, you must look for crispy pempek, and sushi ... hehehe ...
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Accommodation's Reply
22 Apr 2025
Good afternoon Sir/Madam. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. The location of The Zuri Hotel Palembang is in the heart of Palembang city, making it very easy for guests to access Shopping Centers, Palembang's signature restaurants, and the Government Center. Thank you for your perfect star rating! We look forward to your next visit with a more enjoyable stay experience. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 1 week(s) ago

great exprerience... recommended... for family
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Accommodation's Reply
18 Apr 2025
Dear Mr/Mrs.. Thank you for recommending The Zuri Hotel Palembang as an accommodation to stay with family in Palembang city. Thank you for sharing your great experiences during stay in The Zuri Hotel Palembang! We will be looking forward for your next visiting, stay safe and stay healthy :) Best Regards, Darwin Siahaan (General Manager)
Santi D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,8

/10

Reviewed 1 week(s) ago

The hotel is located in a mall area, and there are shophouses that are used as cafes and karaoke. This hotel is suitable for a staycation with family and children. But the rooms are not soundproof. And the guests in front of my room who booked 3 rooms, did not close their room doors when they interacted, disturbing other guests. I asked the hotel staff twice to reprimand them. At that time we booked 6 rooms, because it was peak (Eid holiday), the check-in process took quite a long time, because the rooms were not ready. Maybe because it was full, the request written at the time of booking could not be realized. Accessing the elevator also takes time because the elevator capacity is small. Especially at breakfast time. The food served at breakfast varies, but the taste is standard, like hotels in general. Maybe because of the impact of efficiency, the mattress/bedsheet in my room was wet, so I had to ask room service to replace it. Even though my body was asking for rest, I could only lie down after 10 pm because the replacement process took more time. Overall, the experience of staying at this hotel was quite good.
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Accommodation's Reply
16 Apr 2025
Dear Mrs. Santi D, Warm greetings from The Zuri Hotel Palembang. Thank you for taking the time to share your experience staying with us. We greatly appreciate any feedback you provide, as it helps us to continuously improve the quality of our services in the future. First of all, we apologize for the inconvenience you and your family experienced, especially related to the noise from other guests, the time-consuming check-in process, and the condition of the room upon arrival. We understand how important comfort and tranquility are during your stay, especially when on vacation with family. Regarding soundproofing and disturbances from other guests, we have noted this as evaluation material to improve our operational supervision, especially during the high season period. Our team will also be more responsive in responding to similar situations in the future. We will continue to strive to optimize the check-in process and room readiness, even during high occupancy. We also regret the unpleasant experience related to the wet bedsheet and we have followed up directly with the housekeeping team to ensure that similar incidents do not happen again in the future. On the contrary, we are pleased to know that you are still quite satisfied with your overall stay experience, especially because of our strategic location and the variety of breakfast menus that we serve. Once again, we would like to thank you and your family for visiting us. We hope to welcome you back in the next opportunity with better service and a more memorable stay experience. Best regards, Darwin Siahaan.(General Manager)
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Erwin S.
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9,7

/10

Reviewed 1 week(s) ago

Good place & fantastic place. Very interesting.

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Accommodation's Reply
15 Apr 2025
Dear Mr. Erwin S. Thank you for sharing your great experiences during your stay in The Zuri Hotel Palembang. Your 5 stars rating meant a lot for us! We will be looking forward for your next stay with us. Stay safe and stay healthy :) Best Regards, Darwin Siahaan (General Manager)
W***n
icon-origin-TRAVELOKA

9,4

/10

Reviewed 2 week(s) ago

The view is nice, but the room is a bit small, those who have a phobia of heights should try it because it's safe.
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Accommodation's Reply
18 Apr 2025
Good evening Sir/Madam. Thank you for sharing your best experience and family while staying at The Zuri Hotel Palembang. For the Superior Room Type, it has a room area of 24 m2, for your next visit we recommend the Deluxe Room with a room area of 36 m2 which has been equipped with a sofa bed. Thank you for visiting our hotel. The perfect star rating that you gave is very memorable in our hearts. We will look forward to your next visit with a more memorable stay experience! Stay safe and stay healthy :)
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Apriyanto H.
icon-origin-TRAVELOKA

9,1

/10

Reviewed 2 week(s) ago

The hotel is in the same location as the mall, making it easy to do anything, because the roads around the hotel are congested or crowded. Overall, the hotel is very good.
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Accommodation's Reply
15 Apr 2025
Good Afternoon Mr. Apriyanto H. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. Your 5/5 star rating means a lot to us. We look forward to your next visit with a more enjoyable stay experience! Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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Nabila
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

Very good friendly service, comfortable clean room. ⭐️⭐️⭐️⭐️⭐️
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Accommodation's Reply
15 Apr 2025
Good Afternoon Mrs. Nabila. Thank you for choosing The Zuri Hotel Palembang as your accommodation in Palembang. The 5-star rating that you gave is very memorable for us. We will look forward to your next visit with extraordinary service. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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V***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,4

/10

Reviewed 2 week(s) ago

strategic location next to the mall so if you want to buy something just walk, and the hotel's position in the middle of the city is close if you want to go to the 26 Ilir market to look for pempek overall a really good experience staying here, the room is nice, the view faces Ampera
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Accommodation's Reply
15 Apr 2025
Good Afternoon Sir/Madam. Thank you for sharing your best experience with your family during your stay at The Zuri Hotel Palembang. Our hotel is located in the heart of Palembang city, making it very easy for guests to access shopping centers, Palembang restaurants and government centers. As the highest hotel in Palembang city, in-house guests can enjoy beautiful views of Palembang city and hotel facilities located on the 25th floor. The facilities available are Sky Pool, Sky Gym and Sky Lounge with pool operations from 6 am to 6 pm, gym from 6 am to 9 pm and lounge from 10 am to 12 pm. Thank you for your perfect star rating. We will look forward to your next visit with a more memorable stay experience :) Warm Regards, Darwin Siahaan.(General Manager)
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Medi H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

There's no need for a review, because it's highly recommended... a favorite place for kids to staycation
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Accommodation's Reply
11 Apr 2025
Good Afternoon Mr. Medi. Thank you for recommending The Zuri Hotel Palembang as a family accommodation in Palembang. Your positive review with a 5-star rating means a lot to us. We look forward to your next visit with a more enjoyable stay experience! Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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Andika C.
icon-Staycation
Staycation
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6,2

/10

Reviewed 2 week(s) ago

The AC isn't cold, I've changed rooms and it's still not cold at all.
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Accommodation's Reply
10 Apr 2025
Good Afternoon Mr. Andika. Thank you for choosing The Zuri Hotel Palembang as your accommodation in Palembang. We apologize for the inconvenience you experienced and we will follow up on this issue so that it does not happen again in the future. We hope this does not make you and your family hesitate to visit The Zuri Hotel Palembang again. We look forward to your next visit with a more enjoyable experience! Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 2 week(s) ago

fun vacation with family here. child-friendly swimming pool, breakfast with various typical Palembang food + standard hotel food in general, clean, friendly and polite staff a place to stay that is also suitable for parents and children
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Accommodation's Reply
11 Apr 2025
Good Afternoon Sir/Madam. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. Glad to hear that you and your family feel comfortable and satisfied with the hotel facilities and excellent services that we have provided. The 5/5 star rating that you gave is very memorable in our hearts. We will look forward to your next visit with a more memorable stay experience. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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A***i
icon-origin-TRAVELOKA

8,5

/10

Reviewed 3 week(s) ago

The best infinity pool in Palembang city.
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Accommodation's Reply
10 Apr 2025
Good Afternoon Sir/Madam. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. As the highest hotel in the city of Palembang, we provide a very memorable stay experience because in-house guests can enjoy the charming view of the city of Palembang. Thank you for your perfect star rating. We will look forward to your next visit. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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Agung T.
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10,0

/10

Reviewed 3 week(s) ago

steady and luxurious for vacation
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Accommodation's Reply
11 Apr 2025
Good Afternoon Mr. Agung. Thank you for choosing The Zuri Hotel Palembang as your accommodation in Palembang. The perfect star rating that you gave us was very impressive. We will look forward to your next visit. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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M Johan i. S.
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10,0

/10

Reviewed 3 week(s) ago

good service, pleasant, recommended to come back and so on and so on..
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Accommodation's Reply
10 Apr 2025
Good Afternoon Mr. Johan. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. Glad to hear that you feel comfortable and satisfied with the facilities and excellent services that we provide during your stay at our hotel. We will look forward to your next visit with a more memorable stay experience! Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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A***i
icon-origin-TRAVELOKA

9,3

/10

Reviewed 3 week(s) ago

The staff at the front office are not friendly, too indifferent to guests. Here's the security too.
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Accommodation's Reply
10 Apr 2025
Good afternoon, Sir/Madam. Thank you for choosing The Zuri Hotel Palembang as your accommodation in Palembang. We apologize for the inconvenience you experienced and we will ensure that this incident does not happen again on your next visit. Thank you for your criticism and suggestions for our hotel. We hope to welcome you back with an extraordinary service and stay experience. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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Novi M. K.
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8,8

/10

Reviewed 3 week(s) ago

It was complicated when checking in, in my opinion the wait was too long. When we were already in the elevator, the staff gave us the wrong room key, which should have been for the 8th floor, but we were given the key for the 19th floor.
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Accommodation's Reply
10 Apr 2025
Good Afternoon Mrs. Novi. Thank you for choosing The Zuri Hotel Palembang as your accommodation in Palembang. We apologize for the inconvenience you experienced and we will ensure that this incident does not happen again on your next visit. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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Yudi P. D.
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Leisure
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10,0

/10

Reviewed 3 week(s) ago

check in and check out process is easy and fast, hotel facilities are good and staff are all friendly. next time I want to stay again at the zuri
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Accommodation's Reply
10 Apr 2025
Good Afternoon Mr. Yudi. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. Glad to hear that we have provided the best service during your stay at our hotel. We hope to welcome you and your family back to The Zuri Hotel Palembang with a more enjoyable stay experience! Stay safe and stay healthy :) Best Regards, Darwin Siahaan.(General Manager)
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Z***p
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10,0

/10

Reviewed 3 week(s) ago

Nice for Staycation Good Swimming Pool Yummy Breakfast

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Accommodation's Reply
10 Apr 2025
Dear, Mr/Mrs.. Thank you for sharing your the best experiences while stayed in The Zuri Hotel Palembang. You five stars rating meant a lot for us! We will be looking forward for your next visiting, stay safe and stay healthy :) Regards, Darwin Siahaan (General Manager)
L***a
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10,0

/10

Reviewed 3 week(s) ago

Thank you Pak Darwin & Pak Kris for great hospitality. The food is all delicious, the place is strategic for culinary in the center of Palembang🤗
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1 people find it helpful

Accommodation's Reply
10 Apr 2025
Dear, Mrs. Lisa. Thank you for sharing your best experiences during your stay at The Zuri Hotel Palembang. Your perfect star rating is very impressive for us. We will look forward to your next visit with more extraordinary experiences and services. Stay safe and stay healthy :) Best Regards, Darwin Siahaan.(General Manager)
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