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Tjokro Hotel Pekanbaru

Name: Tjokro Hotel Pekanbaru
Address: Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282, Jalan Jendral Sudirman No. 51, Riau, 28282, Indonesia
Rating: 8.4

Hotels

Preferred Partner

All-star Accommodation

8,4

/10

Very Good

6.370 reviews

What Guests Say About Their Stay

Distance To City Center (45)

Staff Friendliness (40)

Hotel Area (37)

Bedroom (33)

Ranny a. b. a.

10,0

/ 10

all staff so nice and polite, room also bigger and + hair dyer, their breakfast super delicious. love to stay here again if I visit pekanbaru again... I would recommend to family and friends to stay here 😍

Fajar Nugroho

9,1

/ 10

Nice, clean room with complimentary drinks and affordable price. Comfortable to stay in. Very friendly front desk and security staff.

rizal a.

9,4

/ 10

As usual good place, and good breakfast menu.

Stephanie S. H.

8,5

/ 10

Great place, great location and great service.

NURUDIN

9,1

/ 10

Excellent, I plan to visit again here. Insha'Allah.

In the Area

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Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Tjokro Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Tjokro Hotel Pekanbaru

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What's around Tjokro Hotel Pekanbaru

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Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282

Discover More About Tjokro Hotel Pekanbaru

Location

Tjokro Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center.

About Tjokro Hotel Pekanbaru

From business event to corporate gathering, Tjokro Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tjokro Hotel Pekanbaru.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Tjokro Hotel Pekanbaru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Tjokro Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Tjokro Hotel Pekanbaru is the right place to stay.

All facilities in Tjokro Hotel Pekanbaru

Entertainment Facility

Functional Hall

Lobby

Exterior

Bedroom

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Porter
Wedding service
24-hour Receptionist

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Connecting rooms
Non-smoking room
Smoking area
Smoke-free

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Transportation

Airport transfer
Shopping center shuttle
Valet parking

Food and Drinks

Breakfast
Buffet breakfast

Things to Do

Children play area
Massage

Business Facilities

Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Supermarket

Connectivity

Free WiFi

Shuttle Service

Airport transfer

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Tjokro Hotel Pekanbaru

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 13:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 13:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Tjokro Hotel Pekanbaru	90
Number of floors in Tjokro Hotel Pekanbaru	3
Another facilities in Tjokro Hotel Pekanbaru	Bellhop, Concierge, Doorman, Front desk, 24-hour security

Frequently asked question in Tjokro Hotel Pekanbaru

What are available facilities at Tjokro Hotel Pekanbaru?

There are top facilites at Tjokro Hotel Pekanbaru such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Tjokro Hotel Pekanbaru?

The standard check-in time at Tjokro Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 13:00

Does Tjokro Hotel Pekanbaru provide breakfast?

Yes, Tjokro Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Tjokro Hotel Pekanbaru

Overall Ratings & Reviews Tjokro Hotel Pekanbaru

Traveloka (6.370)

8,4

Very Good

From 6.370 reviews

Provided by travelers on

Cleanliness

8,4

Room Comfort

8,4

Meal

8,2

Location

8,5

Service and Facilites

8,4

People often mention about Tjokro Hotel Pekanbaru

All

Staff Friendliness (39)

Distance to City Center (36)

Ambiance (36)

Bedroom (29)

Bathroom (25)

Hotel Area (25)

Accessibility (24)

Taste (24)

Room Space (23)

Family Friendly (15)

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Traveler Reviews Tjokro Hotel Pekanbaru

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Customer reviews

Daulat S.

10,0

/10

Reviewed 2 day(s) ago

The location is in the city center, good service, good atmosphere for staycation and vacation. Highly recommended for friends who want to stay in Pekanbaru, and the price is very competitive. Thank you Grand Tjokro.

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Julian M.

Leisure

8,5

/10

Reviewed 4 day(s) ago

quite comfortable, but not as beautiful as I imagined. maybe because of the age of the hotel, maybe. but overall good

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Rosi y. p.

Staycation

10,0

/10

Reviewed 1 week(s) ago

The location is OK, close to the airport. The service is friendly, the facilities are good.

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Accommodation's Reply

21 Apr 2025

Dear Mrs. Rosi Y. P., Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

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N***a

9,4

/10

Reviewed 1 week(s) ago

This is my first time staying here for 3 days. Overall everything is good, the hotel location is strategic, the breakfast is delicious, the staff is also friendly and helpful.

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Accommodation's Reply

16 Apr 2025

Dear Mr./Mrs. N*a, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.

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Imelda J.

Staycation

8,5

/10

Reviewed 2 week(s) ago

The hotel's location is close to the city center, making it easy to get anywhere.

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1 people find it helpful

Accommodation's Reply

16 Apr 2025

Dear Mrs. Imekia J. Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

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R***O

Transit

6,4

/10

Reviewed 2 week(s) ago

Not bad. The bathroom facilities can be improved and checked again.

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Accommodation's Reply

16 Apr 2025

Dear Mr./Mrs. R*O, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We apologize for the inconvenience caused by the bathroom facilities that did not meet your expectations. We will follow up on this with the relevant department so that similar things will not happen again in the future. Your review is also valuable input in our efforts and commitment to continue improving the services and facilities we provide to all guests. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

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b***y

Leisure

8,5

/10

Reviewed 2 week(s) ago

Friendly Hotel Staff, Spacious and Cool Rooms, There is a Children's Play Area, Various Food/Variations of Flavors, There are Lontong, Porridge, Soup, Fried Rice, Fried Noodles. There are complete fruits for breakfast. Everything is quite complete

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Accommodation's Reply

16 Apr 2025

Dear Mr./Mrs. b*y, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.

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c***i

Leisure

9,4

/10

Reviewed 2 week(s) ago

Spacious room, complete facilities/amenities.

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Accommodation's Reply

16 Apr 2025

Dear Mr./Mrs. c*i, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.

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i***f

5,8

/10

Reviewed 2 week(s) ago

I stayed here on April 6-7, 2025. The cleanliness of the room needs to be improved, the room has an unpleasant odor from the carpet. No view, the room is provided with water in 1 liter bottles, but there is no information in the room, or at check-in that it is paid.

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Accommodation's Reply

16 Apr 2025

Dear Mr./Mrs. i*f, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We apologize for the inconvenience caused by the less than optimal cleanliness of the room. We will follow up on this with the relevant department so that similar things do not happen again in the future. Your review is also valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We are pleased to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.

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muthia p.

8,5

/10

Reviewed 3 week(s) ago

The service is good, clean and comfortable

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Accommodation's Reply

16 Apr 2025

Dear Ms. Muthia P., Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

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I***i

9,7

/10

Reviewed 3 week(s) ago

Quite satisfying for a 3 star hotel. Maybe because during Ramadan the menu for sahur is less varied.

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1 people find it helpful

Accommodation's Reply

16 Apr 2025

Dear Mr./Mrs. l*i, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We apologize for the inconvenience caused by the less varied sahur menu. We will follow up on this with the relevant department so that similar things will not happen again in the future. Your review is also valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

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F***h

Leisure

8,7

/10

Reviewed 3 week(s) ago

Overall, it's a good hotel. But, at night I can hear people screaming and fighting in the hallway. I just want some sleep.

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Accommodation's Reply

21 Apr 2025

Dear Sir/Madam, Thank you for choosing Tjokro Hotel Pekanbaru and take the time for review your stay with us. We do apologize for this inconvenience. We also be using your review about noisy room as valuable input in our efforts to continuously improve the service and facilities provided to guests. We truly appreciate your feedback. We look forward to seeing you again. Regards, Eny Dian L. Operation Manager.

Junaidi

6,3

/10

Reviewed 3 week(s) ago

the matress pad are not clean, there are many spots that have turned yellow, the room looks like hasn't maintained, the toilet condition when first entering is very dirty, he receptionist does not pick up the phone because the telephone does not ring, this was my first time staying here and it was very unpleasant and I will never stay here again

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Accommodation's Reply

21 Apr 2025

Dear Mr. Junaidi, Thank you for choosing Tjokro Hotel Pekanbaru and take the time for review your stay with us. We do apologize for this inconvenience. We also be using your review about cleanliness of the room and linen as valuable input in our efforts to continuously improve the service and facilities provided to guests. We truly appreciate your feedback. We look forward to seeing you again. Regards, Eny Dian L. Operation Manager.

e***i

Leisure

8,2

/10

Reviewed 3 week(s) ago

The room was not very clean, the hot water was not hot.

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3 people find it helpful

Accommodation's Reply

16 Apr 2025

Dear Mr./Mrs. e*i, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We apologize for the inconvenience caused by the hot water and less than optimal cleanliness. We will follow up on this with the relevant department so that similar things will not happen again in the future. Your review is also valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

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A***t

Business

8,4

/10

Reviewed 4 week(s) ago

the sheets and towels are not white.

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1 people find it helpful

Accommodation's Reply

16 Apr 2025

Dear Mr./Mrs. A*t, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We apologize for the inconvenience caused by the bed sheets and towels that did not meet your expectations. We will follow up on this with the relevant department so that similar things will not happen again in the future. Your review is also valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

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T***v

10,0

/10

Reviewed 4 week(s) ago

The hotel is clean and the hotel staff is very helpful.

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Accommodation's Reply

16 Apr 2025

Dear Mr./Mrs. T*v, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.

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D***y

10,0

/10

Reviewed 5 week(s) ago

My favorite hotel. Clean, comfortable and easy to get around. 😍

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2 people find it helpful

Accommodation's Reply

16 Apr 2025

Dear Mr./Mrs. D*y, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.

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a***i

Business

8,5

/10

Reviewed 5 week(s) ago

Hopefully the water will be hotter, and there will be more double rooms.

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Accommodation's Reply

16 Apr 2025

Dear Mr./Mrs. a*i, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We apologize for the inconvenience caused by the water not being hot enough. We will follow up on this with the relevant department so that similar things will not happen again in the future. Your review is also valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

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M Raul R.

10,0

/10

Reviewed 6 week(s) ago

The staff is friendly, the hotel is clean, strategic location, close to everywhere, and there is an area for children... the deposit is 100 thousand per room, is it possible to stay here without a deposit after this? I want to stay here again

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1 people find it helpful

S***o

Business

9,7

/10

Reviewed 6 week(s) ago

There was a problem when checking in. Mrs. Deby helped me wholeheartedly until the problem was resolved. Great service

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2 people find it helpful

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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