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Vega Hotel Gading Serpong
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Vega Hotel Gading Serpong
Hotels
8,4
/10
Very Good
8.610 reviews
What Guests Say About Their Stay
Staff Friendliness (75)
Bedroom (75)
Ambiance (72)
Family Friendly (67)
Ahmad R.
9,7
/ 10
This hotel is Perfect for the family because the location is mid of Gading Serpong & facilities from the hotel. You can swim with your family in this pool, wide & clean. When we arrived at the hotel, we were greeted by a friendly receptionist and it didn't take long to check in. The room is clean, the bathroom is clean & you can open the balcony door to see the view outside the room. I am very satisfied with this hotel and the price offered. Thank you.
Dwi N. S.
9,1
/ 10
It is too bad that my camera wasn't working properly (which I realized just now) so I cannot share with you some of the property's pictures. Ara Hotel has caught my eyes since the first time I passed it by. Located in Gading Serpong, it is strategically located among good food restaurants, cafés and malls. Suitable for family staycation. Ara's pool is one of its many facilities and surely a highlight. It's spacious enough to accommodate its swimmers and children would love to play water here. The room is just right with sufficient toiletries. You can also Work from Hotel at Ara. Their internet connection is superb. I could work for a bit before starting my weekend. Its value for money is also another highlight. Friendly and warm staff in every corner. I hope that your experience would be as pleasant if not better! Looking forward to another stay here ❤
Jogi J. S.
9,4
/ 10
A good location hotel, nearby SMS mall, friendly staff and waiters in restaurant. Various food for breakfast.
BAROQAH A. S.
8,4
/ 10
Great place for staycation, with good swimming pool and surrounded by a lot of food places.
MP
9,4
/ 10
Check in process went smooth. The staff was really nice. Spacious room, great breakfast because they also served Sushi. Have the chances to greet by the duty manager. Will do stay over again next time!
In the Area
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Vega Center, Jalan CBD Barat Kav 1 Gading Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Vega Hotel Gading Serpong
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Vega Center, Jalan CBD Barat Kav 1 Gading Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810
Discover More About Vega Hotel Gading Serpong
Location
Vega Hotel Gading Serpong is located in area / city Gading Serpong.
About Vega Hotel Gading Serpong
From business event to corporate gathering, Vega Hotel Gading Serpong provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Vega Hotel Gading Serpong is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Vega Hotel Gading Serpong, a wonderful accommodation for your family holiday.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Vega Hotel Gading Serpong.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Vega Hotel Gading Serpong exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Vega Hotel Gading Serpong is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Vega Hotel Gading Serpong is the right place to stay.
All facilities in Vega Hotel Gading Serpong
Swimming Pool
Functional Hall
Lobby
Exterior
Bedroom
Hotel Services
- Bellhop
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Breakfast and lunch
- Buffet breakfast
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Safety deposit box
- WiFi in public area
General
- AC
- Banquet
- Non-smoking room
- Swimming pool
- Smoking area
Transportation
- Airport transfer
- Area shuttle
- Secure parking
- Shopping center shuttle
Things to Do
- Massage
- Outdoor pool
- Outdoor pool
- Spa
Connectivity
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Ferry terminal shuttle
Business Facilities
- Meeting facilities
- Projector
Family-friendly Facilities
- Children pool
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Vega Hotel Gading Serpong
Important Note
This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Aquaplay Rides (include the kids pool, all slide, and rides) closed temporarily from 14-10-2024 to 25-11-2024.
General Check-in Instructions
Starting on October 14th until November 25th, 2024, the Aquaplay Rides (including the kids pool, all slides, and rides) will be temporarily closed for renovation.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Vega Hotel Gading Serpong | 143 |
Number of floors in Vega Hotel Gading Serpong | 14 |
Another facilities in Vega Hotel Gading Serpong | Bellhop, 24-hour Receptionist, 24-hour security, Laundry service, Luggage storage |
Frequently asked question in Vega Hotel Gading Serpong
What are available facilities at Vega Hotel Gading Serpong?
There are top facilites at Vega Hotel Gading Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Vega Hotel Gading Serpong?
The standard check-in time at Vega Hotel Gading Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Vega Hotel Gading Serpong provide breakfast?
Yes, Vega Hotel Gading Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Vega Hotel Gading Serpong
Traveloka (8.610)
8,4
Very Good
From 8.610 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,4
Meal
8,2
Location
8,6
Service and Facilites
8,3
People often mention about Vega Hotel Gading Serpong
All
Bedroom (59)
Staff Friendliness (57)
Accessibility (52)
Ambiance (51)
Hotel Area (50)
Taste (50)
Bathroom (49)
Variety (49)
Surroundings (46)
Family Friendly (46)
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Traveler Reviews Vega Hotel Gading Serpong
Number of reviews per page
20
40
Customer reviews
V***d
Leisure
6,3
/10
Reviewed 3 day(s) ago
The first day just entering the toilet smelled of urine, the TV screen was broken and it was moving up and down, moving to another room, the problem was solved. The second day moving to another room wanted to change to a king bed, the kettle had not been washed, there were traces of dirt and smell, called the receptionist for hours waiting but no one came, had to call again before someone changed the kettle. The good thing about this hotel is that it has waterbom facilities and the TV is good, it's also smart. If you don't want to swim, think 10 times about staying here
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2 people find it helpful
L
Lilyana
10,0
/10
Reviewed 4 day(s) ago
nice environment and fun swimming pool
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Accommodation's Reply
23 Apr 2025
Dear Mr./Mrs. Lilyana, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, Evriansyah. General Manager.
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GS
Ge Shang
10,0
/10
Reviewed 5 day(s) ago
The swimming pool is nice, the kids love it.
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Accommodation's Reply
21 Apr 2025
Dear Mr./Mrs. Ge Shang, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, Evriansyah. General Manager
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e***a
10,0
/10
Reviewed 5 day(s) ago
Good hotel facilities and view.
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Accommodation's Reply
21 Apr 2025
Dear Mr./Mrs. e*a, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Best regards, Evriansyah. General Manager
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Stevani W.
Leisure
8,5
/10
Reviewed 7 day(s) ago
Food is okay, rooms are okay, clean.
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Accommodation's Reply
21 Apr 2025
Dear Mr./Mrs. Stevani W., Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, Evriansyah. General Manager
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E***n
8,2
/10
Reviewed 1 week(s) ago
Recommended hotels around Gading Serpong with affordable prices.
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Accommodation's Reply
21 Apr 2025
Dear Mr./Mrs. E*n, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Best regards, Evriansyah. General Manager
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F***a
Staycation
8,5
/10
Reviewed 2 week(s) ago
The hotel is okay. The water park is okay, but the breakfast is a bit less okay. There are not enough staff and it is very crowded.
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Accommodation's Reply
08 Apr 2025
Dear Mr./Mrs. F*a, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very sorry to hear about the unpleasant experience you (and your family) had during your stay at our hotel. Your feedback is very valuable to us, and we ensure that every guest complaint is taken seriously. I have shared your comments with our Department team to investigate the issues you. Experienced and take corrective action immediately. Please accept our deepest apologies for the inconvenience caused. We. Very much appreciate your feedback and look forward to restoring your trust in Vega Hotel Gading Serpong on your next visit. Best regards, Evriansyah. General Manager
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YO
Yeni O.
Leisure
8,4
/10
Reviewed 3 week(s) ago
the hotel is good, the swimming pool is okay, only the food is not very tasty
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Accommodation's Reply
21 Apr 2025
Dear Mr./Mrs. Yeni O, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very sorry to hear about the unpleasant experience you (and your family) had during your stay at our hotel. Your feedback is very valuable to us, and we ensure that every guest complaint is taken seriously. I have shared your comments with our Department team to investigate the issues you. Experienced and take corrective action immediately. Please accept our deepest apologies for the inconvenience caused. We. Very much appreciate your feedback and look forward to restoring your trust in Vega Hotel Gading Serpong on your next visit. Best regards, Evriansyah. General Manager
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JS
Jefry S.
9,1
/10
Reviewed 3 week(s) ago
Water playground is great. Kids have a lot of fun. Breakfast is not so good. The room is clean and comfortable.
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Accommodation's Reply
04 Apr 2025
Dear Mr./Mrs. Jefry S., Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, Evriansyah. General Manager.
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D***i
9,7
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the hotel is very clean, the food is delicious.
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Accommodation's Reply
04 Apr 2025
Dear Mr./Mrs. D*i, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Best regards, Evriansyah. General Manager.
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Senggo
10,0
/10
Reviewed 4 week(s) ago
The Front Office Staff was very helpful in my check-in process, where at that time I booked a room with the wrong month, but all of that was quickly helped so that I could check in without spending a penny, thank you Hotel Vega Management and Staff.
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Accommodation's Reply
04 Apr 2025
Dear Mr./Mrs. Senggo, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Best regards, Evriansyah. General Manager.
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D***y
Business
8,5
/10
Reviewed 7 week(s) ago
The place is spacious, the food is delicious and the prices are affordable.
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2 people find it helpful
Accommodation's Reply
10 Mar 2025
Dear Mr./Mrs. D*y, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Best regards, Evriansyah. General Manager
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A***i
Leisure
9,7
/10
Reviewed 9 week(s) ago
Always a pleasure to stay at Vega. Have stayed here several times since it was called ARA. You can swim as much as you like here, there is a semi-olympic pool & a children's pool complete with a slider. The staff are all friendly & helpful. The breakfast menu is quite varied & the taste is quite good although not very special. At night they hold a BBQ ayce by the pool. The location is near the Summarecon Serpong mall. There are many interesting restaurants around to try.
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Accommodation's Reply
27 Feb 2025
Dear Mr./Mrs. A*i, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Best regards, Evriansyah. General Manager
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a***l
Leisure
9,7
/10
Reviewed 9 week(s) ago
So far, staying here is fun, very kids friendly, what makes my child happy is the swimming pool, the room is also okay, but please fix the pillowcases, they smell, the blanket was also dirty yesterday, the food is very varied but the taste is not great, the hotel is also close to Summarecon Mall, just walk, there are also many food vendors around the hotel, thank you, I really enjoyed staying here☺
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Accommodation's Reply
24 Feb 2025
Dear Mr./Mrs. a*l, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Best regards, Evriansyah. General Manager
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tomykosasih
Staycation
8,8
/10
Reviewed 9 week(s) ago
nice comfortable hotel direct view to the pool
staycation close to the mall just walking distance hehe awesome
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Accommodation's Reply
24 Feb 2025
Dear Mr./Mrs. tomykosasih, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Best regards, Evriansyah. General Manager
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N***r
Staycation
10,0
/10
Reviewed 9 week(s) ago
The first time I checked in, the staff was friendly, and when I entered the room it was comfortable. Although the room wasn't soundproof, it was okay and I still slept soundly even though I was alone. Maybe I will be a regular here because the hotel is not noisy and the traffic is calm.
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1 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Mr./Mrs. N*r, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, Evriansyah. General Manager
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J***a
Leisure
10,0
/10
Reviewed 10 week(s) ago
Vega is without a doubt always the best
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2 people find it helpful
Accommodation's Reply
24 Feb 2025
. Dear Mr./Mrs. J*a, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, Evriansyah. General Manager
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D***a
Leisure
9,4
/10
Reviewed 10 week(s) ago
Been here several times because the pool is really big, the kids love it, the staff is also responsive. The breakfast is okay.
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1 people find it helpful
Accommodation's Reply
14 Feb 2025
Dear Mr./Mrs. D*a, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Best regards, Evriansyah. General Manager.
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S
Simon
Staycation
7,9
/10
Reviewed 10 week(s) ago
The swimming pool water is really dirty, I swear. The incident occurred on 2/8/2025. There were even visitors whose swimming goggles fell into the water and it was hard to find them because the water was so dirty. And the water in the bathroom was very small. Even when you first entered the bathroom, the soap was almost gone
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Accommodation's Reply
12 Feb 2025
Dear Mr./Mrs. Simon, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very sorry to hear about the unpleasant experience you (and your family) had during your stay at our hotel. Your feedback is very valuable to us, and we ensure that every guest complaint is taken seriously. I have shared your comments with our Department team to investigate the issues you. Experienced and take corrective action immediately. Please accept our deepest apologies for the inconvenience caused. We. Very much appreciate your feedback and look forward to restoring your trust in Vega Hotel Gading Serpong on your next visit. Best regards, Evriansyah. General Manager
See original
KR
Khaetamy R.
Staycation
10,0
/10
Reviewed 11 week(s) ago
the swimming pool is good for children's entertainment, the breakfast is also varied and the taste is good, suitable for my wife, the room is also neat and clean and the air conditioner is cold. highly recommended for families who want to staycation.
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3 people find it helpful
Accommodation's Reply
12 Feb 2025
Dear Mr./Mrs. Khaetamy R. A*I, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very pleased to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so that you can continue to enjoy our hospitality and create more memorable moments. Sincerely, Evriansyah. General Manager. NEGATIVE. Dear Mr./Mrs. A*i, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very sorry to hear about the unpleasant experience you (and your family) had during your stay at our hotel. Your feedback is very valuable to us, and we ensure that every guest complaint is taken seriously. I have shared your comments with our Department team to investigate the issues you. Experienced and take corrective actions immediately. Please accept our sincerest apologies for the inconvenience caused. We. Really appreciate your feedback and hope to restore your trust in Vega Hotel Gading Serpong on your next visit. Sincerely, Evriansyah. General Manager
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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