Verse Luxe Hotel Wahid Hasyim

Hotels
Preferred Partner Plus
8,2
/10
Very Good
5.544 reviews

What Guests Say About Their Stay

Distance To City Center (115)
Accessibility (84)
Staff Friendliness (74)
Surroundings (73)
Fadhlillah J. N.
9,4
/ 10
Located in arguably the best part of the city, this hotel offers way more than it is currently priced. I personally like the lux atmosphere, decorations, and overall friendliness of the staff. This hotel feels brand new and more expensive that it actually is, and that is a great thing !. The room itself is spacious with the right amount of modern touch and luxury. My room has a quite large double beds and it's pretty comfy, though it'd better if bolsters are also provided, which unfortunately not the case. Standard amenities like water heates, coffee & tea, even a hair dryer was provided. The Wi-Fi was blazing fast and TV channels were plentiful with the presence of essential channels such as HBO, FOX, NAT GEO etc. Personally I had a very pleasant experience during my stay. Even at this price range, this hotel checked all my marks for a good business hotel. Even better in some areas than the more expensive hotels I must say. There are other hotels with similar prices which have the same qualities ( which aren't that many by the way ). But where this hotel shines is in it's strategic location ! So if you are doing a business travel and is looking for hotel with best "bang for your buck", I'll definitely recommend this one. Keep up the great work.
Diah N.
8,5
/ 10
I like the jacuzi in the room, it give another fun during my staycation. Got best price during traveloka epic sale! Will definetely back again someday...
Tino A. W. J.
8,4
/ 10
+ check in quite fast, nice service, quite close to shopping (closed due to Corona/renovation), hot/cold water runs perfectly, spacious room, nice city view (can be better I think). - AC took some time when turned on, the room little bit dirty (looks like it has been empty for a long time), the pillow a little bit dusty too.
Sahril S.
9,4
/ 10
Staffs were very helpful and accommodating my special request when making reservation. Value for money. Great location. Nice interior of room. Thank you
abdullah sanusi
9,4
/ 10
A brand new hotel, good location at the centre of jakarta
In the Area
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Wahid Hasyim No. 131, Tanah Abang, Kebon Kacang, Jakarta, Indonesia, 10240

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Verse Luxe Hotel Wahid Hasyim is a hotel in a good neighborhood, which is located at Kebon Kacang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Verse Luxe Hotel Wahid Hasyim

Wahid Hasyim No. 131, Tanah Abang, Kebon Kacang, Jakarta, Indonesia, 10240
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Lobby Verse Luxe Hotel Wahid Hasyim
Lobby 2 Verse Luxe Hotel Wahid Hasyim

Discover More About Verse Luxe Hotel Wahid Hasyim

About Verse Luxe Hotel Wahid Hasyim

Welcome to the Verse Luxe Hotel Wahid Hasyim, a luxurious haven nestled in the heart of Jakarta, Indonesia. This hotel is not just a place to stay; it’s an experience that combines comfort, elegance, and modern amenities. With its strategic location, Verse Luxe Hotel Wahid Hasyim offers easy access to the bustling city life while providing a serene retreat for guests. The hotel features contemporary design elements that reflect the vibrant culture of Jakarta, making it a perfect choice for both leisure and business travelers.

As you step into the Verse Luxe Hotel, you are greeted by a warm and inviting atmosphere. The lobby is adorned with stylish furnishings and local artwork, creating a unique ambiance that sets the tone for your stay. The hotel boasts a variety of room types, from deluxe rooms to spacious suites, all equipped with modern conveniences such as high-speed Wi-Fi, flat-screen TVs, and luxurious bedding. Each room is designed with your comfort in mind, ensuring a restful night’s sleep after a day of exploring the city.

One of the standout features of Verse Luxe Hotel Wahid Hasyim is its commitment to exceptional service. The staff is dedicated to making your stay as enjoyable as possible, offering personalized assistance and local insights to enhance your experience. Whether you need help with restaurant reservations, transportation arrangements, or recommendations for nearby attractions, the friendly team is always ready to assist.

Why should you choose Verse Luxe Hotel Wahid Hasyim for your next stay? The answer lies in its perfect blend of luxury, convenience, and hospitality. The hotel is situated close to major business districts, shopping centers, and cultural landmarks, making it an ideal base for both work and play. After a busy day, unwind at the hotel’s rooftop pool, where you can soak in stunning views of the Jakarta skyline while sipping on a refreshing cocktail.

In addition to its prime location and luxurious accommodations, Verse Luxe Hotel Wahid Hasyim also offers a range of dining options. The on-site restaurant serves a delectable selection of local and international cuisine, prepared by skilled chefs who prioritize fresh ingredients and bold flavors. Whether you’re in the mood for a hearty breakfast, a leisurely lunch, or an elegant dinner, you’ll find something to satisfy your palate.

For those looking to stay active during their visit, the hotel features a well-equipped fitness center, allowing you to maintain your workout routine while away from home. After your workout, treat yourself to a relaxing spa treatment, where you can indulge in a variety of wellness therapies designed to rejuvenate your body and mind.

In summary, Verse Luxe Hotel Wahid Hasyim is more than just a place to stay; it’s a destination that offers a unique blend of luxury, comfort, and convenience. Whether you’re visiting Jakarta for business or leisure, this hotel provides everything you need for an unforgettable experience.

Why You Should Stay at Verse Luxe Hotel Wahid Hasyim

Staying at Verse Luxe Hotel Wahid Hasyim means immersing yourself in the vibrant culture of Jakarta while enjoying top-notch amenities. The hotel’s strategic location allows easy access to key attractions, making it a perfect choice for travelers who want to explore the city. Additionally, the luxurious accommodations and exceptional service ensure that your stay is comfortable and memorable.

Best Time to Stay at Verse Luxe Hotel Wahid Hasyim

The best time to visit Jakarta is during the dry season, which typically runs from May to September. During these months, the weather is more pleasant, making it ideal for sightseeing and outdoor activities. However, if you’re looking for lower hotel rates and fewer crowds, consider visiting during the shoulder seasons of April and October.

Transportation and Accessibility

Access to the Airport

Verse Luxe Hotel Wahid Hasyim is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport. The hotel offers various transportation options for guests, including airport transfers, taxis, and ride-sharing services. The journey to the hotel typically takes around 45 minutes to an hour, depending on traffic conditions.

Public Transportation

Getting around Jakarta is easy thanks to its extensive public transportation system. The hotel is situated near several bus stops and the TransJakarta bus rapid transit system, which provides a convenient and affordable way to explore the city. Additionally, the MRT Jakarta is another option for travelers, with stations located within a short distance from the hotel.

Unique Facilities at Verse Luxe Hotel Wahid Hasyim

Rooftop Pool

One of the highlights of Verse Luxe Hotel Wahid Hasyim is its stunning rooftop pool. Guests can enjoy a refreshing swim while taking in breathtaking views of the Jakarta skyline. The pool area is also equipped with comfortable loungers, making it the perfect spot to relax and soak up the sun.

Fitness Center

The hotel features a state-of-the-art fitness center, complete with modern exercise equipment. Whether you prefer cardio workouts or strength training, you’ll find everything you need to maintain your fitness routine during your stay.

Spa and Wellness Center

Indulge in a range of rejuvenating treatments at the hotel’s spa and wellness center. From massages to facials, the skilled therapists will help you unwind and recharge after a long day of exploring the city.

Nearby Attractions at Verse Luxe Hotel Wahid Hasyim

National Monument (Monas)

Located just 3 kilometers from Verse Luxe Hotel Wahid Hasyim, the National Monument is an iconic symbol of Indonesia’s independence. Standing at 132 meters tall, this monument offers panoramic views of the city from its observation deck. Visitors can also explore the surrounding park, which features beautiful gardens and historical exhibits.

Jakarta Cathedral

Approximately 3.5 kilometers from the hotel, Jakarta Cathedral is a stunning example of neo-gothic architecture. This historic church, built in the 19th century, is known for its beautiful stained glass windows and intricate details. Visitors are welcome to attend mass or simply admire the architecture and peaceful atmosphere.

Old Town (Kota Tua)

About 5 kilometers from Verse Luxe Hotel Wahid Hasyim, Kota Tua is Jakarta’s historic district, showcasing the city’s colonial past. Here, you can explore charming streets lined with Dutch-style buildings, visit museums, and enjoy local street food. Don’t miss the Fatahillah Square, where you can relax and soak in the vibrant atmosphere.

National Museum of Indonesia

Located 4 kilometers from the hotel, the National Museum is a must-visit for history enthusiasts. The museum houses an extensive collection of artifacts, including ancient relics, traditional costumes, and cultural exhibits that showcase Indonesia’s rich heritage. Guided tours are available for those who want to learn more about the exhibits.

Thamrin City

Just 1 kilometer away, Thamrin City is a popular shopping destination known for its affordable fashion and local handicrafts. The mall features a variety of shops, restaurants, and entertainment options, making it a great place to spend an afternoon shopping and dining.

Grand Indonesia

Located 2 kilometers from the hotel, Grand Indonesia is one of the largest shopping malls in Southeast Asia. With a wide range of international and local brands, dining options, and entertainment facilities, it’s a shopper’s paradise. Be sure to check out the mall’s stunning architecture and vibrant atmosphere.

Jakarta Aquarium

Approximately 6 kilometers from Verse Luxe Hotel Wahid Hasyim, Jakarta Aquarium is an exciting attraction for families and marine life enthusiasts. The aquarium features a diverse range of aquatic species, interactive exhibits, and educational programs. Visitors can also enjoy live shows and feeding sessions throughout the day.

Ragunan Zoo

Located about 15 kilometers from the hotel, Ragunan Zoo is home to over 3,600 animals from various species. The zoo is set in a lush, green environment, making it a great place for a family outing. Visitors can explore the zoo on foot or rent bicycles to see the animals up close.

Setu Babakan

Setu Babakan, located around 20 kilometers from the hotel, is a cultural village that showcases the Betawi culture of Jakarta. Visitors can enjoy traditional performances, local cuisine, and handicraft markets. The serene lake and surrounding gardens provide a peaceful escape from the city’s hustle and bustle.

Plaza Indonesia

Just 2.5 kilometers away, Plaza Indonesia is another upscale shopping mall that features luxury brands, fine dining, and entertainment options. The mall’s elegant design and high-end offerings make it a popular destination for both locals and tourists.

Tips and Tricks for Staying at Verse Luxe Hotel Wahid Hasyim

Tips During Your Stay

To make the most of your stay at Verse Luxe Hotel Wahid Hasyim, consider booking your accommodations in advance, especially during peak travel seasons. Take advantage of the hotel’s concierge services to plan your itinerary and discover hidden gems in Jakarta. Don’t forget to explore the local cuisine by trying out nearby restaurants recommended by the hotel staff.

Tips for Enjoying Hotel Facilities

Make sure to take full advantage of the hotel’s facilities, such as the rooftop pool and fitness center. Schedule some time for relaxation at the spa, and don’t miss out on the delicious dining options available at the hotel’s restaurant. Engaging with the hotel staff can also enhance your experience, as they can provide valuable insights and recommendations for your stay.

Why Book Verse Luxe Hotel Wahid Hasyim on Traveloka

Extensive Accommodation Options

When you book Verse Luxe Hotel Wahid Hasyim on Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for budget-friendly rooms or luxurious suites, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to save even more with the PayLater feature, making it easier to manage your travel budget. With Traveloka, you can book your stay with confidence, knowing that you have options that suit your needs.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you accumulate points, you can enjoy discounts on future bookings, exclusive offers, and priority customer service, enhancing your overall travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Verse Luxe Hotel Wahid Hasyim. These reviews provide valuable insights into the hotel’s services, amenities, and overall guest satisfaction. By reading real guest experiences, you can make informed decisions and choose the best accommodations for your trip.

With all these advantages, there’s no reason not to choose Verse Luxe Hotel Wahid Hasyim for your next stay in Jakarta. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in Verse Luxe Hotel Wahid Hasyim

Bar, Cafe and Lounge Verse Luxe Hotel Wahid Hasyim
Bar, Cafe and Lounge
Functional Hall Verse Luxe Hotel Wahid Hasyim
Functional Hall
Lobby Verse Luxe Hotel Wahid Hasyim
Lobby
CleanAccommodation Verse Luxe Hotel Wahid Hasyim
CleanAccommodation
Exterior Verse Luxe Hotel Wahid Hasyim
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Early bird breakfast
  • Snack bar

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Massage
  • Spa

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Verse Luxe Hotel Wahid Hasyim

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:30

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Check-in time starts at 2 PM or 14.00 (WIB) till 6 PM or 18.00 (WIB). Check-in after those specific time need a guaranteed booking. The latest check-out time is 11.30 AM (WIB)
You may be required to present valid government-issued identification at check-in and a credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each different person after the reserved room's maximum capacity.
Jacuzzi Room Only 6 Hours Stay Only had a different check-in and check-out period; please refer to the room name for the check-in and check-out time.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Verse Luxe Hotel Wahid Hasyim
120
Number of floors in Verse Luxe Hotel Wahid Hasyim
7
Another facilities in Verse Luxe Hotel Wahid Hasyim
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast and dinner

Frequently asked question in Verse Luxe Hotel Wahid Hasyim

What are available facilities at Verse Luxe Hotel Wahid Hasyim?
There are top facilites at Verse Luxe Hotel Wahid Hasyim such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Verse Luxe Hotel Wahid Hasyim?
The standard check-in time at Verse Luxe Hotel Wahid Hasyim is starting from From 14:00 while the latest check-out time is at Before 11:30
Does Verse Luxe Hotel Wahid Hasyim provide breakfast?
Yes, Verse Luxe Hotel Wahid Hasyim provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Verse Luxe Hotel Wahid Hasyim?
Verse Luxe Hotel Wahid Hasyim is a 3.0-star hotel.
How many floors does Verse Luxe Hotel Wahid Hasyim have?
Verse Luxe Hotel Wahid Hasyim has 7 floors.
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More Reviews from Other Guests in Verse Luxe Hotel Wahid Hasyim

8,2
Very Good
From 5.519 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,2

Meal

7,8

Location

8,6

Service and Facilites

8,0

People often mention about Verse Luxe Hotel Wahid Hasyim
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Distance to City Center (78)
Bedroom (78)
Ambiance (75)
Bathroom (61)
Accessibility (59)
Staff Friendliness (56)
Surroundings (54)
Room Space (46)
Wifi (40)
Check-in/out Time (38)
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Traveler Reviews Verse Luxe Hotel Wahid Hasyim

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20
40
Customer reviews
N***l
icon-origin-TRAVELOKA
8,0
/10
Reviewed 1 week(s) ago
For those who aren't used to carrying cash, encountering a hotel policy that requires a deposit is a hassle because you have to walk to find an ATM first, luckily it's close. Imagine if it were far away, it would be quite an effort in terms of time and energy. Furthermore, I had to move rooms twice because the TV in front of the jacuzzi in the first room was broken, the sensor was faulty so using the remote was useless. The hotel even denied it, asking why didn't they check the facilities themselves? Was there a problem? Why wait for a guest to complain before checking? Moving to the second room was the same, the TV couldn't connect to the hotel Wi-Fi. I connected to my data plan myself and then it worked. Furthermore, it's a bit funny that an executive room with a jacuzzi doesn't prepare towels for guests. I even called the FO three times and went down to the lobby myself to ask for towels, which took quite a long time. Even though I was ready to take a bath and rest, because I couldn't find a towel, I had to put on my clothes to go down to the lobby. The towels smelled musty. Please improve the service.
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Accommodation's Reply
08 Sep 2025
Dear Mr./Ms. N***l, Thank you for your valuable feedback and for choosing to stay with us. We sincerely apologize for the inconveniences you experienced — from the deposit policy to the issues with the room facilities and service delays. We truly understand how frustrating it must have been, especially when you expected a relaxing stay. Your concerns regarding the TV, Wi-Fi, and towel availability have been noted and forwarded to the relevant departments for immediate improvement. We also take your comments on our service response seriously, and will ensure better pre-checking and faster handling in the future. Thank you for bringing this to our attention. We hope to provide you with a much better experience on your next visit. Warm regards, Central Reservation Agent
B***g
icon-Business
Business
icon-origin-TRAVELOKA
5,7
/10
Reviewed 2 week(s) ago
Stayed 2 nights, the second day I asked for it to be cleaned in the morning when I left at 7:30 but when I got home at 1:30 it hadn't been cleaned yet, I called fo later and they said they were still cleaning the other rooms. I had already ordered fo to clean it in the morning, it was very unprofessional. Finally it was cleaned at 2:30 PM
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Accommodation's Reply
08 Sep 2025
Dear Mr./Ms. B***g, Thank you for staying with us and for taking the time to share your experience. We sincerely apologize for the delay in cleaning your room despite your early request. This does not reflect the service standard we aim to provide, and we truly regret the inconvenience caused. Your feedback has been shared with our housekeeping and front office teams to ensure better coordination and more responsive service moving forward. We appreciate your understanding and hope to serve you better in the future. Warm regards, Central Reservation Agent
G***t
icon-Business
Business
icon-origin-TRAVELOKA
6,6
/10
Reviewed 2 week(s) ago
Service is less than optimal, requiring attention to detail from management. For example, bathroom amenities were often incomplete during a 3-night stay, with towels and a mat often missing for 2 nights, and delivery times were over 30 minutes.
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Accommodation's Reply
08 Sep 2025
Dear Mr./Ms. G***t, Thank you for your recent stay and for taking the time to share your experience. We sincerely apologize for the incomplete bathroom amenities and the delay in service during your stay. Your feedback is valuable and has been forwarded to the housekeeping team for immediate attention and improvement. We appreciate your input and hope to provide you with a much better experience in the future. Best regards, Central Reservation Agent
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Tresno W.
icon-origin-TRAVELOKA
6,5
/10
Reviewed 2 week(s) ago
weird they could only provide 1 access card by default. weirdest is their breakfast; everything was cold, menu variety was poorly set. highly not recommended to buy the breakfast package.
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Accommodation's Reply
02 Sep 2025
Dear Mr. Tresno, Thank you for taking the time to share your feedback. We apologize for the inconvenience regarding the limited access card and the breakfast experience. Your comments have been noted and will be forwarded to the relevant departments for review and improvement. We appreciate your input and hope to have the opportunity to serve you better in the future. Best regards, Central Reservation Agent
t***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
I think must be enhance for the wall on the room
1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear t***a, Thank you for your positive rating and for staying with us. We appreciate your feedback regarding the room walls and will take this into consideration to improve our facilities. We look forward to welcoming you again soon. Best regards, Patar David H Hotel Manager
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Ester K. N.
icon-Business
Business
icon-origin-TRAVELOKA
6,7
/10
Reviewed 3 week(s) ago
The location is strategic and the atmosphere is quite good. However, cleanliness is still a bit lacking, as the sheets and pillowcases are stained and dull. The sink also has permanent stains. The bathroom door doesn't work properly. The equipment appears to be old. There's also no doormat at all. We've been asking room service from the evening until the next day we check out, but they still haven't provided any.
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Accommodation's Reply
29 Aug 2025
Dear Ester K. N., Thank you for choosing to stay with us and for sharing your honest feedback. We appreciate your comments regarding our strategic location and atmosphere. However, we sincerely apologize for the cleanliness issues and the maintenance problems you encountered in your room. This is not the standard we strive to provide. We have already informed our housekeeping and maintenance teams to address these concerns promptly. Also, we regret the delay in providing the requested amenities, which we will improve moving forward. We hope to have the opportunity to better serve you in the future. Best regards, Patar David H Hotel Manager
M***a
icon-Business
Business
icon-origin-TRAVELOKA
8,3
/10
Reviewed 3 week(s) ago
There’s no towels in my room when I checked in, and took like about 15 minutes to the staff to bring the towels, I tried to call almost them four times. The air conditioner wasn’t working well, the room wasn’t feeling cold.
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Accommodation's Reply
28 Aug 2025
Dear M***a, Thank you for your feedback and for staying with us. We sincerely apologize for the inconvenience caused by the missing towels and the air conditioning issue. Your comments have been shared with the relevant departments to ensure a better experience moving forward. We appreciate your patience and hope to welcome you again with improved service. Best regards, Central Reservation Agent
m***d
icon-origin-TRAVELOKA
5,4
/10
Reviewed 3 week(s) ago
3 star mess, the room is really rubbish
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+2
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Mr. M***d, Thank you for your review. We're sorry to hear that your stay did not meet your expectations. Your feedback is valuable and will be shared with our team for evaluation and service improvement. We hope to have the opportunity to serve you better in the future. Best regards, Patar David H Hotel Manager
J***n
icon-Transit
Transit
icon-origin-TRAVELOKA
5,9
/10
Reviewed 3 week(s) ago
I personally didn't like it. Towels and mats weren't ready. The operator took 5 minutes to answer the phone. The toilet didn't flush. It took ages to request a room change.
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Accommodation's Reply
28 Aug 2025
Dear Mr. J***n, Thank you for your feedback. We apologize for the inconvenience you experienced with the towels, phone service, and bathroom facilities. Your comments have been shared with the team to improve our service and response times. We appreciate your patience and hope to provide a better experience in the future. Best regards, Central Reservation Agent
R***i
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Easy transportation access. Close access to food. Close to everywhere (shopping, GI/PI/Thamrin, Tanah Abang). Love it❤️
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Accommodation's Reply
26 Aug 2025
Dear R***i, Thank you for your kind words. We're delighted that our convenient location and easy access to transportation and dining made your stay enjoyable. We’re glad you love it here and look forward to welcoming you back on your next trip to Jakarta. Best regards, Central Reservation Agent
R***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Comfortable, clean, friendly, and responsive staff. Close to everywhere. Easy access too ❤️
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Accommodation's Reply
26 Aug 2025
Dear R***i, Thank you for your wonderful review! We're happy to hear you found the hotel comfortable, clean, and enjoyed our friendly, responsive staff. We're glad the location and easy access made your stay even better. Looking forward to welcoming you again soon. Best regards, Central Reservation Agent
R***i
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Comfortable, fast customer service, and close to everywhere. I always come here when I go to Jakarta ❤️
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Accommodation's Reply
26 Aug 2025
Dear R***i, Thank you so much for your kind words. We're glad you felt comfortable and appreciated our quick customer service. Looking forward to welcoming you back on your next trip to Jakarta. Best regards, Central Reservation Agent
Marliyana R.
icon-origin-TRAVELOKA
6,2
/10
Reviewed 4 week(s) ago
The room amenities are minimal, the towels are poor, and a doormat is provided after requesting one. The food is also lacking in variety, so it's better to buy it outside. The reception staff is helpful, but the delivery/service process is slow.
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Accommodation's Reply
26 Aug 2025
Dear Marliyana R., Thank you for your feedback. We apologize for the limited room facilities and the slow service you experienced. We appreciate your kind words about our reception staff and will work on improving food variety and response times to make your next stay more comfortable. Best regards, Central Reservation Agent
A***a
icon-Business
Business
icon-origin-TRAVELOKA
6,6
/10
Reviewed 4 week(s) ago
the location is great. the smell of the toilet could be smelled from the bed. the WiFi internet connection was really slow, and cellular connection reception was also bad. there are gaps in the floor (parquets) (in the picture).
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Accommodation's Reply
22 Aug 2025
Dear Ms. A***a, Thank you for staying with us and sharing your feedback. We’re pleased to know you appreciated our central location. However, we truly regret the inconvenience caused by the toilet odor, slow WiFi, weak cellular signal, and flooring condition. Your comments have been noted and forwarded to our maintenance and housekeeping teams for immediate review and action. We hope to have the opportunity to welcome you again with an improved experience. Warm regards, Patar David H Hotel Manager
C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,7
/10
Reviewed 4 week(s) ago
The jacuzzi in the room was comfortable, the location was very strategic, there were cards for playing games, but the jacuzzi leaked and made it wet. The room also smelled a bit musty, probably because the carpet was rarely vacuumed. The room's WiFi connection to Netflix also didn't work.
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Accommodation's Reply
19 Aug 2025
Dear C***a, Thank you for staying with us and for taking the time to share your feedback. We’re glad to hear you enjoyed the jacuzzi experience, strategic location, and the in-room entertainment card. However, we sincerely apologize for the inconvenience caused by the jacuzzi leak, musty smell, and the WiFi issue with Netflix. Your comments have been shared with our housekeeping and maintenance teams for immediate improvement. We appreciate your valuable input and hope to welcome you back with a much better experience. Warm regards, Patar David H Hotel Manager
Puput F. D.
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Leisure
icon-origin-TRAVELOKA
7,6
/10
Reviewed 4 week(s) ago
Please improve the management so that check-in is on time like other hotels. I don't think I'll stay here again because check-in was 3 hours late from the scheduled time.
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Accommodation's Reply
21 Aug 2025
Dear Puput F. D., Thank you for your feedback. We sincerely apologize for the delay during your check-in process. Your experience does not reflect our service standards, and we will coordinate with the relevant team to ensure improvements are made. We truly regret that this impacted your stay and hope we may have another opportunity to serve you better in the future. Warm regards, Patar David H Hotel Manager
J***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The experience was impressive, the staff service was friendly, minus one thing is that check in took quite a long time.
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Accommodation's Reply
19 Aug 2025
Dear Mr./Ms. J***y, Thank you for your perfect rating and kind words about our staff's friendliness. We truly appreciate your feedback. We apologize for the delay during the check-in process and will work on improving efficiency for a smoother arrival experience. Best regards, Central Reservation Agent
M***e
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The check in process was slow. I had to wait 30 minutes at the lobby in order to check in. It was 2 PM and lots of people were checking in as well. There was only one receptionist. But the room is clean and cozy. The AC worked just fine. You can have a relaxed night in here. The hotel is nearby the Sarinah, so you can have dinner there (walkable). Overall it's a good experoence.
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Accommodation's Reply
19 Aug 2025
Dear Mr./Ms. M***e, Thank you for choosing to stay with us and for sharing your experience. We’re pleased to hear that you found the room clean and cozy, and that our location near Sarinah added convenience to your stay. We apologize for the delay during check-in and the limited front desk assistance at that time. Your feedback has been noted and will be addressed to improve future guest experiences. Best regards, Central Reservation Agent
A***i
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Business
icon-origin-TRAVELOKA
6,8
/10
Reviewed 5 week(s) ago
The Wi-Fi connection is terrible, and the internet speed is very problematic. Otherwise, it's okay for the price. The food is decent, and they have Indomie noodles. The location is definitely strategic.
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Accommodation's Reply
14 Aug 2025
Dear Mr/Ms. A***i, Thank you for staying with us and for sharing your feedback. We regret to hear about the poor Wi-Fi connection during your stay and will certainly address this with our team. We're pleased to know that the rest of your experience met expectations, especially the food and strategic location. We appreciate your input and look forward to improving for your next visit. Warm regards, Central Reservation Agent
R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The receptionist was okay. The phone service from the room to the hotel was slow to respond or the phone was not answered. The bottom of the mattress was very dusty. The minibar in the room was a bit dirty. The toilet glass in the toilet was dirty and still had traces of previous guests. The clothes hanger was not placed properly because it was in the minibar, so I was more worried about clothes getting wet from the drinks we made.
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Accommodation's Reply
16 Aug 2025
Dear Mr./Ms. R***n, Thank you for staying with us and for your valuable feedback. We’re glad to hear that you had a pleasant experience at our reception. However, we sincerely apologize for the inconvenience you experienced with our housekeeping and in-room facilities. Your comments regarding room cleanliness, minibar, and telephone responsiveness have been forwarded to the relevant departments for immediate improvement. We appreciate your input and hope to provide a better stay experience on your next visit. Warm regards, Patar David H Hotel Manager
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