Zodiak Kebon Kawung

damp room, smelly bathroom, smelly toilet water, smelly shower water

the room was stuffy, because it had no windows, the bathroom had no hot water & was a bit dirty

When staying at this hotel we had an unpleasant experience, the condition of the room we got was very far from comfortable, the room smelled bad, especially in the toilet, maybe because the exhaust fan was broken, so the toilet smelled very bad, not only that, the condition of the room door was broken and could not be locked from the inside, because of this condition we asked to change rooms but when we asked the frontliner they said the other room was full even though it was still 3 pm, it seemed like there were not too many guests, and at that time the staff argued that they would clean our room again, we returned to the room we got, you wait no one at all came finally my husband complained again about the room problem, when we complained again we found something less good because the frontliner staff served us while eating and when we complained about the unlocked room key the technical staff argued that the important thing was that the door would not open if it was not tapped with a key, but for us who stayed for 3 days and two nights, security in the room was very important, finally after we said we had experienced an unpleasant condition It was nice where other guests could open our room door, finally they were willing to change our room, and it turned out that the other room was still ready, not full as the frontliner had previously told us, I hope that in the future it can be improved so that no more consumers experience the same thing as me.

Great, very satisfying, and comfortable. God willing, I'll stay here again.

The bathroom water was stagnant, very dirty, the staff was told that the bathroom water was stagnant, but the response was normal, breakfast was finished and they didn't add any more, the staff were just chatting amongst themselves...

It's interesting because it's in the city center so it's fun

It's interesting because it's in the city center so it's fun

I stayed in a Family Room. The pillowcases were stained, the bed sheets and blankets were faded, the AC on the second floor wasn't cold enough, it was stuffy with no windows, and the room wasn't soundproof; you could hear people talking outside. The hot water was great. The small parking lot was difficult to get in and out of, as the hotel is part of an office.

The room is cramped, so we have to pray in the prayer room. The bathroom is cramped and smells bad. Spraying air freshener and putting in mothballs only makes the smell go away for a while and it doesn't last long. The Wi-Fi is slow. The signal in the room is weak even though I'm using a network operator.

When I first checked in, I was given a very small room in the corner and didn't get a signal, even though the price I paid was almost 500K and it was really not worth it. I complained and was then given a similar room but on a different floor and the bathroom was not clean. This was my first and last stay at this hotel. It is not recommended if you are on holiday with your family.

There's only one downside: the bathroom was dirty, the flush and bidet were stuck, and there were no tissues in the room. Everything else was fine.

You can refill your own water at the provided dispenser. However, coffee, tea, creamer, and sugar are NOT provided. Please improve the toilet flush, as the spray is too strong and the walls vibrate. I booked a family mezzanine room but didn't get a mezzanine. There's only a double bed for 4 people. The bed is comfortable. The breakfast was mostly bland and lacked flavor. The food was just okay.

Friendly service, clean hotel close to the station and souvenir center

Comfortable place, affordable price, easy transportation.

This hotel was the worst I've ever been to. The toilet smelled really bad, the sheets were dirty and damp, the ventilation was very poor, and it was very dirty and smelly. I only stayed there for 2 hours and then left. My friend's room had a leaking AC and the room was flooded.

with that price, it's not complete, like the toilet on the train

The hotel staff was also friendly and very helpful. However, the shower water wasn't hot enough.

The service is good and friendly. It's strategically located in front of the station, offering plenty of dining options, and a secure and spacious parking area.

The hotel staff were very quick with their service, when we complained they came straight away and were very friendly. The downside is that the TV isn't a smart TV so you can't watch Netflix or YouTube, but for everything else it's really good.

The hotel is nice, not far from the station, about a 5-minute walk. The room is also big and clean. I took a family room, with a king-size bed underneath and two single beds above. The breakfast is pretty good, but it could be improved because it's a bit bland. 👍👍