4 Stars Hotels in Santa Cruz

The accommodation is good for one night only

Staffs were not accommodating. They did not help us or find way for our luggage to have storage at the hotel after we had early check out. We had a graduation ceremonies to attend to and time would not permit us to come back on time for check out. So we really need a storage at that time. Sadly they dint allow us. We have booked at this Hotel for several times already and definitely this will be my last. I'm not coming back anymore.

. The room is beautiful and clean. Will recommend.

The staff is the best. They are very caring and accommodating.

Booked a superior room with a queen bed but got 2 twin beds. No disposable slippers. Toiletries came in late. WiFi not working. Room was okay nonetheless.

I highly recommend this place for all solo travelers, especially women. It's very safe and conveniently located near historical sites. Overall, I'm really happy with my stay here! By the way, they also provide international adapters 😉

Cockroaches everywhere. Leaking ceiling. Clogged toilet

The landmarks given were confusing and we had to turn around looking for it. Mobile number listed couldn't be reached as well. Toilet flush was poor. Very old linens and towel. No garbage bin. Window lock was broken.

not satisfied. paid almost 1kphp/night. but didn't get what I paid for. just the bed was soft and good. rest is described below: 1. sink clogged. pic is uploaded 2. wifi issue. pic is uploaded, new orliens is their wifi name. 3. tv was not working 4. no water from 10pm-4am for 2 straight nights. 5. socket has old design. pic is attached. asked for if they have converter. No "they said". asked if they have hair dryer designed for that socket. No, "they said" 6. asked for if we can checkout an hour later, even if no one reserved our room, they asked to pay extra for each hour delay checkout. 7. no 7eleven, cafes or any restaurants near by. just two local restaurants. 8. No water kettle. even on request

Rooms very different in the photos. No elevator and no proper aircon. Didn’t utilise the booking suppose to be 2 nights but only an hour and then check out..