Fersal Hotel Neptune Makati

Hotels
8,4
/10

Very Good

72 reviews

What Guests Say About Their Stay

Larry
10,0
/ 10
Staff respects the customer and protects their privacy. One thing needs work is the hot water doesn't always work.
Leonardo
10,0
/ 10
Excellent service received when I check at from the front desk ( Sherry, Faith) and the other 2 guys at the front desk. Daily clean up from the housekeeping fresh towel, Nescafe instant coffee supply. The room has a kettle for you to boil water for coffee or tea & also has a fridge in the room.& also toothbrush, toothpaste soap & shampoo. Thank you from the Security, Bellman, housekeeping & Gino looking after my daily breakfast an excellent service I had received. Will ve back next year.
Verified traveler
10,0
/ 10
Convenient for shopping and restaurants. The location is great. Only thing is i found the bathroom small.
In the Area
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No. 107 Neptune Street, Bel Air II, Bel-Air, Makati, Metro Manila, Philippines

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Fersal Hotel Neptune Makati is located in area / city Bel-Air. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fersal Hotel Neptune Makati

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No. 107 Neptune Street, Bel Air II, Bel-Air, Makati, Metro Manila, Philippines
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Discover More About Fersal Hotel Neptune Makati

Location


Fersal Hotel Neptune Makati is located in area / city Bel-Air.

About Fersal Hotel Neptune Makati

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Fersal Hotel Neptune Makati.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Fersal Hotel Neptune Makati exclusively for you.

Fersal Hotel Neptune Makati is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Fersal Hotel Neptune Makati is the right place to stay.

All facilities in Fersal Hotel Neptune Makati

Others Fersal Hotel Neptune Makati
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby
  • Tours

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Fersal Hotel Neptune Makati

Important Note
  • Fee for cooked-to-order breakfast: approximately PHP 250 to 500 per person
  • Airport shuttle fee: PHP 800 per vehicle (one-way)
  • Rollaway bed fee: PHP 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Fersal Hotel Neptune Makati
33
Number of floors in Fersal Hotel Neptune Makati
4
Another facilities in Fersal Hotel Neptune Makati
Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Fersal Hotel Neptune Makati

What are available facilities at Fersal Hotel Neptune Makati?
There are top facilites at Fersal Hotel Neptune Makati such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fersal Hotel Neptune Makati?
The standard check-in time at Fersal Hotel Neptune Makati is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Fersal Hotel Neptune Makati provide breakfast?
Yes, Fersal Hotel Neptune Makati provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Fersal Hotel Neptune Makati

8,4
Very Good

From 72 reviews

Provided by travelers on
Cleanliness

8,1

Room Comfort

8,1

Meal

7,8

Location

8,4

Service and Facilites

8,4

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Traveler Reviews Fersal Hotel Neptune Makati

Number of reviews per page
20
40
Customer reviews
Danila V.
icon-origin-TRAVELOKA

8,8

/10

Reviewed 97 week(s) ago

This hotel is simple but it 's the one allowing you 24/7 check-in which at the time of my stay, no hotels did provide (arrived 2 AM).

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Febby S. S.
icon-origin-TRAVELOKA

8,8

/10

Reviewed 133 week(s) ago

For a 3 star hotel I have high expectations on the accommodation I will get, but I think I got my hopes too high. But the staff were nice and helfpful on this hotel which makes my stay experience is not that bad.

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Winston J. S.
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9,4

/10

Reviewed 158 week(s) ago

The staff were very helpful, the location is good too.

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Andres K. V.
icon-origin-TRAVELOKA

6,0

/10

Reviewed 289 week(s) ago

This hotel has a good location so that's why I'd rush paid my booking but I was so confused that was time when I already checked in I found out that the suite not so good it because something nuisance smell not so good and little bit dirt on the floor I just stayed to pass the one night because it's paid already !!!

1 people find it helpful

Rehjino R. M. R.
icon-Business
Business
icon-origin-TRAVELOKA

8,5

/10

Reviewed 303 week(s) ago

most understanding staff I ever met

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Emily C.
icon-Business
Business
icon-origin-TRAVELOKA

8,5

/10

Reviewed 304 week(s) ago

Every expectation were met and beyond plus free breakfast.

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Emily C.
icon-Business
Business
icon-origin-TRAVELOKA

8,5

/10

Reviewed 304 week(s) ago

Every expectation I had prior booking here were met greatly aside probably for some staff that are b****y.

1 people find it helpful

Bertha
icon-Family
Family
icon-origin-TRAVELOKA

8,8

/10

Reviewed 306 week(s) ago

Clean rooms. but old building. Noisy air conditioner. Delicious breakfast.
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Krystle A. D.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

8,8

/10

Reviewed 321 week(s) ago

The hotel is accessible and near to a lot of nice establishments and the staff are really nice too. I got a good rest while I was there.

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Jack M.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

8,5

/10

Reviewed 331 week(s) ago

Feel like home :-) the manager of the hotel his nice whatever we ask we get. The staff of the hotel they are lovely. Room clean and nice. Only the breakfast should be improved. We are second time here. Location is good will come back here for sure. I recommend this hotel for anybody.

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Jireh G.
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Family
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8,5

/10

Reviewed 334 week(s) ago

The room was fine. The staff, the room, and the food are great. Overall experience was awesome.

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Niken A. P.
icon-Business
Business
icon-origin-TRAVELOKA

9,1

/10

Reviewed 341 week(s) ago

The hotel is comfortable and clean, it's just that the breakfast menu is less varied and served so we can't choose.
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1 people find it helpful

ervie A.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 356 week(s) ago

great place to stay at the heart of makati

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Esperanza T.
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Family
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9,7

/10

Reviewed 360 week(s) ago

A very good choice to stay when you want to stay in Makati. Everything is just a walk away =) friendly and courteous people and always ready to assist you 😘

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Abby D. C.
icon-Family
Family
icon-origin-TRAVELOKA

6,0

/10

Reviewed 368 week(s) ago

Bad, my one year old got mosquito bites. When i mentioned to the manager casually said yes, subject to fumigation. No service recovery, no apology either. Lighting is too dim plus i asked the bellman if we can change the room because there is adjacent door, said door can't be opened from other side. Sad! It's my birthday.

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Jack M.
icon-origin-TRAVELOKA

9,1

/10

Reviewed 378 week(s) ago

Very convenient for everything.. staff very polite helpful and kind. anything you ask they will give it to you.room is basic it's not really deluxe. breakfast no good for foreign. only pilipino love fat food can eat.. I definitely comeback in this hotel because of the location and staff in the hotel.

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Armarie S. C. N.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9,4

/10

Reviewed 380 week(s) ago

Great location! Hotel was old but facilities are okay for the price. Staff service is great too!

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Ma
icon-Romantic
Romantic
icon-origin-TRAVELOKA

8,5

/10

Reviewed 396 week(s) ago

Had a wonderful stay. Till next time

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Julio Cesar Guerra
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6,0

/10

Reviewed 413 week(s) ago

The restaurant for leaves a lot to be desired. The room, bad for the price. The service personnel very good as it is in most hotels of the same category, or higher.

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