Pan Pacific Singapore

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Sustainable Hotel
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8,6
/10
Very Good
974 reviews

What Guests Say About Their Stay

D***s

10,0
/ 10
Great stay at Pan Pacific Singapore. Excellent location, clean and comfortable rooms, and very friendly service. Convenient access to shopping and Marina Bay attractions. Perfect for a family trip. Would definitely stay here again!

D***l

10,0
/ 10
I had a wonderful stay at Pan Pacific Singapore on 5 March. The hotel is beautifully maintained, the rooms are spacious and comfortable, and the service was excellent throughout my stay. The staff were very professional and welcoming, which made the experience even more enjoyable. The location is also very convenient. I would definitely stay here again.

Lia m.

9,7
/ 10
Hotelnya super bersih, staff super ramah dan sangat membantu, dekat dengan stasiun MRT, lokasi strategis dan berada di atas mal jadi mudah kalau mau belanja. Puas stay di hotel ini.

Nima

9,7
/ 10
Would recommend! Great choice for a staycation! The location is very good as is connected to three big malls. The lobby and bubble lifts are really eye-catching with the design of John Portman architecture! The hotel is big with different facilities including a pool, chess, gym, table tennis, kids playing area, etc. Staff are generally kind and responsive; Special Kodus to Abhi (from reception) and Rey (for entertainment) who made a good impression that we recalled their names :) They ensure we have a good time at Pan Pacific. We could have early check-in and slight late check-out, with a Deluxe room view of Swissotel. The room doesn't feel luxurious and modern but is comfortable. Surprisingly there is no coffee machine. Breakfast is a buffet with a wide variety and nice quality. Sadly exterior lifts below level 22 rooms cannot be used easily.

Lucas

9,7
/ 10
Extremely pleasant stay here at Pan Pacific, excellent service by hotel staff throughout. Great experience would definitely return in the future. They threw in a free room upgrade as we could not enjoy breakfast at Edge due to the new dining restrictions ๐Ÿ˜”
In the Area
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7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Pan Pacific Singapore is a good choice when you are visiting Marina Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pan Pacific Singapore

7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595
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Lobby Pan Pacific Singapore
Exterior 2 Pan Pacific Singapore

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About Pan Pacific Singapore

Located in the heart of Singapore's vibrant Marina Bay area, the Pan Pacific Singapore is a luxurious hotel that seamlessly blends modern elegance with traditional hospitality. This five-star establishment is renowned for its stunning architecture, exceptional service, and a plethora of amenities that cater to both leisure and business travelers. With its strategic location, guests can enjoy breathtaking views of the city skyline and easy access to some of Singapore's most iconic attractions.

The hotel features 790 well-appointed rooms and suites, each designed with comfort and sophistication in mind. Guests can choose from a variety of accommodations, including Pacific Club Rooms that offer exclusive access to the Pacific Club Lounge, where complimentary breakfast and evening cocktails await. The interiors are adorned with contemporary furnishings and equipped with modern conveniences such as high-speed Wi-Fi, flat-screen TVs, and luxurious bathrooms.

One of the standout features of Pan Pacific Singapore is its commitment to providing a holistic experience. The hotel boasts a stunning outdoor swimming pool surrounded by lush greenery, a well-equipped fitness center, and a luxurious spa offering a range of rejuvenating treatments. Dining options are plentiful, with several on-site restaurants serving a diverse array of cuisines, from authentic Asian dishes to international favorites. The hotel's signature restaurant, Keyaki, is particularly popular for its exquisite Japanese cuisine.

For business travelers, Pan Pacific Singapore offers extensive meeting and event facilities, including a grand ballroom that can accommodate up to 1,000 guests. The hotelโ€™s dedicated events team ensures that every detail is taken care of, making it an ideal venue for conferences, weddings, and corporate gatherings.

In addition to its luxurious accommodations and facilities, the hotel is conveniently located near major shopping districts, cultural landmarks, and entertainment hubs. Guests can easily explore the nearby Marina Bay Sands, Gardens by the Bay, and the bustling Orchard Road shopping street. With its perfect blend of luxury, convenience, and exceptional service, Pan Pacific Singapore is an ideal choice for travelers seeking an unforgettable stay in Singapore.

Why You Should Stay at Pan Pacific Singapore

Staying at Pan Pacific Singapore means immersing yourself in a world of luxury and comfort. The hotelโ€™s prime location allows you to explore the best of Singapore with ease. Whether youโ€™re in town for business or leisure, the hotelโ€™s extensive facilities cater to all your needs. From the moment you step into the grand lobby, youโ€™ll be greeted by friendly staff who are dedicated to making your stay as enjoyable as possible. The combination of top-notch amenities, exquisite dining options, and a serene atmosphere makes Pan Pacific Singapore a standout choice for any traveler.

Best Time to Stay at Pan Pacific Singapore

The best time to visit Singapore is during the dry season, which typically runs from February to April. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. Additionally, this period coincides with several local festivals, such as the Chinese New Year, which offers a unique cultural experience. However, if you prefer to avoid the crowds, consider visiting during the shoulder months of May and September, when hotel rates may be more affordable, and attractions are less crowded.

Transportation and Accessibility

Access to the Airport

Pan Pacific Singapore is conveniently located approximately 20 minutes from Changi Airport, one of the worldโ€™s best airports. Guests can easily reach the hotel via taxi, which is the most straightforward option. Alternatively, the airport shuttle service is available, providing a cost-effective way to travel. For those who prefer public transport, the MRT (Mass Rapid Transit) system connects Changi Airport to the city, with the nearest station being Dhoby Ghaut, just a short walk from the hotel.

Public Transportation

Singapore boasts an efficient and extensive public transportation system, making it easy for guests to navigate the city. The nearest MRT station to Pan Pacific Singapore is Promenade, which is just a five-minute walk away. From there, you can access various lines that connect you to popular attractions, shopping districts, and cultural sites. Buses are also readily available, providing another convenient option for getting around. With the convenience of public transport, exploring Singapore becomes a breeze.

Unique Facilities at Pan Pacific Singapore

1. Outdoor Swimming Pool

The outdoor swimming pool at Pan Pacific Singapore is a serene oasis amidst the bustling city. Surrounded by lush greenery, it offers a perfect spot for relaxation. Guests can unwind on comfortable loungers or take a refreshing dip while enjoying stunning views of the skyline.

2. St. Gregory Spa

For those seeking relaxation and rejuvenation, the St. Gregory Spa offers a range of treatments designed to pamper the body and mind. From traditional massages to modern wellness therapies, guests can indulge in a tranquil escape from the cityโ€™s hustle and bustle.

3. Pacific Club Lounge

The Pacific Club Lounge provides an exclusive experience for guests staying in Pacific Club Rooms. With complimentary breakfast, afternoon tea, and evening cocktails, itโ€™s the perfect place to unwind and socialize while enjoying panoramic views of the city.

Nearby Attractions at Pan Pacific Singapore

1. Marina Bay Sands

Located just 1.5 kilometers from Pan Pacific Singapore, Marina Bay Sands is an iconic integrated resort featuring a hotel, casino, shopping mall, and the famous SkyPark. Visitors can enjoy breathtaking views of the city from the SkyPark observation deck, dine at world-class restaurants, or try their luck at the casino.

2. Gardens by the Bay

Just a 2-kilometer stroll from the hotel, Gardens by the Bay is a stunning garden complex that showcases Singaporeโ€™s commitment to green spaces. The Supertree Grove, Flower Dome, and Cloud Forest are must-see attractions, offering a unique blend of nature and technology.

3. Singapore Flyer

The Singapore Flyer, located approximately 1.8 kilometers from the hotel, is one of the worldโ€™s largest observation wheels. A ride offers panoramic views of the city skyline, Marina Bay, and even parts of Indonesia and Malaysia on clear days.

4. Merlion Park

Merlion Park, situated about 2 kilometers from Pan Pacific Singapore, is home to the iconic Merlion statue, a symbol of Singapore. Visitors can take photos with the statue and enjoy views of Marina Bay Sands and the city skyline.

5. Orchard Road

Orchard Road, Singaporeโ€™s premier shopping street, is just a 2.5-kilometer distance from the hotel. This bustling area is lined with shopping malls, boutiques, and restaurants, making it a shopperโ€™s paradise.

6. Clarke Quay

Clarke Quay, located approximately 3 kilometers from Pan Pacific Singapore, is a vibrant riverside quay known for its nightlife, dining, and entertainment options. Visitors can enjoy a leisurely stroll along the river, dine at waterfront restaurants, or experience the lively atmosphere at night.

7. Chinatown

Chinatown is about 3.5 kilometers from the hotel and offers a rich cultural experience. Visitors can explore traditional shops, sample local delicacies, and visit the Buddha Tooth Relic Temple, a stunning architectural marvel.

8. Little India

Little India, located approximately 4 kilometers from Pan Pacific Singapore, is a colorful district filled with vibrant shops, temples, and eateries. Visitors can immerse themselves in Indian culture and cuisine while exploring the bustling streets.

9. Sentosa Island

Sentosa Island, about 8 kilometers from the hotel, is a popular resort destination featuring attractions like Universal Studios Singapore, S.E.A. Aquarium, and beautiful beaches. Itโ€™s an ideal spot for families and thrill-seekers alike.

10. National Gallery Singapore

The National Gallery Singapore, located around 1.5 kilometers from Pan Pacific Singapore, houses an extensive collection of Singaporean and Southeast Asian art. The gallery is set in two national monuments, the former Supreme Court and City Hall, making it a cultural landmark worth visiting.

Tips and Tricks for Staying at Pan Pacific Singapore

Tips During Your Stay

To make the most of your stay at Pan Pacific Singapore, consider booking a Pacific Club Room for exclusive access to the Pacific Club Lounge. Take advantage of the complimentary breakfast and evening cocktails for a luxurious experience. Donโ€™t forget to explore the hotelโ€™s spa services for a relaxing treat after a day of sightseeing.

Tips for Enjoying Hotel Facilities

Make sure to spend some time at the outdoor swimming pool, especially during sunset for a picturesque view. If youโ€™re a fitness enthusiast, the hotelโ€™s gym is well-equipped, so donโ€™t skip your workout routine. Lastly, try dining at the hotelโ€™s restaurants to experience a variety of culinary delights without having to venture far.

Why Book Pan Pacific Singapore on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Pan Pacific Singapore offers various room types to suit different preferences and budgets, ensuring that every traveler finds the perfect fit.

Easy and Flexible Payment Options

Traveloka provides convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your travel budget more effectively. Additionally, the PayLater feature lets you secure your booking now and pay later, making it easier to plan your trip.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you book more, you can elevate your Traveloka Priority level, unlocking exclusive discounts and rewards that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including Pan Pacific Singapore. These reviews provide valuable insights and help you make informed decisions when booking your stay.

With all these advantages, thereโ€™s no reason not to choose Pan Pacific Singapore for your next trip. Booking hotel through Traveloka ensures you get the best deals and an unforgettable experience in Singapore!

All facilities in Pan Pacific Singapore

Bar, Cafe and Lounge Pan Pacific Singapore
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Singapore
Swimming Pool
Fitness Center Pan Pacific Singapore
Fitness Center
Lobby Pan Pacific Singapore
Lobby
Accommodation Services Pan Pacific Singapore
Accommodation Services

Food and Drinks

  • Bar
  • Buffet breakfast
  • Poolside bar

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Connectivity

  • Free WiFi

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in Pan Pacific Singapore

General Check-in Instructions

Extra Bed Policy : - Extra bed is chargeable and payable direct to Hotel at an additional SGD 100++ per room per night. - Extra beds are on request basis, subject to availability, not charged at time of booking. Child Policy: A maximum of one child of 12 years old and under is allowed to share the room without additional charges using existing bedding. Children 13 years and above would be considered adults. Third adult charge of SGD 100++ per room per night would be payable to Hotel directly upon arrival as it includes an extra bed for Premier Marina Bay rooms onwards. Furthermore, additional third pax breakfast would be payable directly to Hotel upon arrival for breakfast rate plans. Adult Breakfast would be as follow for Breakfast rate plans. Deluxe to Executive Marina Bay rooms 13 years and above: SGD 48++ per adult per day Clubs and Suites 13 years and above: SGD 100++ per adult per day Children Breakfast would be as follow for Breakfast rate plans. Deluxe to Executive Marina Bay rooms 6 - 12 years old: SGD 24++ per child per day Clubs and Suites 6 โ€“ 12 years old: SGD 48++ per child per day

Deposit

Deposit SGD 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Singapore
790
Number of floors in Pan Pacific Singapore
38
Another facilities in Pan Pacific Singapore
Bar, Buffet breakfast, Poolside bar, Garden, Massage

Frequently asked question in Pan Pacific Singapore

What are available facilities at Pan Pacific Singapore?
There are top facilites at Pan Pacific Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Singapore?
The standard check-in time at Pan Pacific Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Singapore provide breakfast?
Yes, Pan Pacific Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pan Pacific Singapore?
Pan Pacific Singapore is a 5.0-star hotel.
How many floors does Pan Pacific Singapore have?
Pan Pacific Singapore has 38 floors.
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More Reviews from Other Guests in Pan Pacific Singapore

8,6
Very Good
From 974 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

9,0

Meal

8,6

Location

9,1

Service and Facilites

8,9

People often mention about Pan Pacific Singapore
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Staff Friendliness (8)
Bathroom (7)
Distance to City Center (6)
Surroundings (6)
Wifi (6)
Room Space (6)
Bedroom (6)
Accessibility (5)
Family Friendly (5)
Check-in/out Time (5)
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Traveler Reviews Pan Pacific Singapore

Number of reviews per page
20
40
Customer reviews
M***g
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 2 week(s) ago
The hotel is very near with Suntec office and mall. The rooms are comfy.
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P***W
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The swimming pool is not deep enough.
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D***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Great stay at Pan Pacific Singapore. Excellent location, clean and comfortable rooms, and very friendly service. Convenient access to shopping and Marina Bay attractions. Perfect for a family trip. Would definitely stay here again!
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D***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 30 week(s) ago
I had a wonderful stay at Pan Pacific Singapore on 5 March. The hotel is beautifully maintained, the rooms are spacious and comfortable, and the service was excellent throughout my stay. The staff were very professional and welcoming, which made the experience even more enjoyable. The location is also very convenient. I would definitely stay here again.
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Sing Y. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 38 week(s) ago
Very courteous staff, nice room, and service.
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P***n
icon-origin-TRAVELOKA
8,3
/10
Reviewed 48 week(s) ago
There is a damp smell in the room. Hotel staff provided an air purifier which helps a bit.
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Ferry A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 49 week(s) ago
the hotel upgrade my room coz I'm bringing more kidos. the check in quite need some times more, but the room was great and spacious, the views right to marina bay sands area. du we only stay for one night, but it give us great memories.
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P***i
icon-origin-TRAVELOKA
8,7
/10
Reviewed 53 week(s) ago
I stayed here for about 5 nights, everything went well, staff were friendly, food was good in almost all the restaurants especially Hai Thien Lo. the only drawback is that the wifi was a little slow and the bed was slightly hard and very small. other than that it was great.
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Olav P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 55 week(s) ago
Great hotel, great location, spacious rooms
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Olav P.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 58 week(s) ago
great hotel, great location
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H***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 59 week(s) ago
ease of access to mrt line, bus and daily stapples. Walking distance from pan pac to promenade mrt station, not to forget suntec city has a direct access from level 2 of the hotel just go straight toward there's a bridge connected from marina square. Hotel room cleanliness is good, oh ya, this hotel's bathroom did not equip with bidet (so sad).
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C***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 67 week(s) ago
Edge, the restaurant has a variety of menus and the taste is also excellent.
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IrHAgung T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 91 week(s) ago
friendly staff, varied food and strategic location.
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T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 96 week(s) ago
The best, every time I go to Singapore I always stay here
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a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,3
/10
Reviewed 121 week(s) ago
There was 1 staff in the main lobby, forcing people to take a taxi, even though I had ordered a grab. When my grab arrived. He was angry because I didn't want to take a taxi.
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1 people find it helpful
a***l
icon-origin-TRAVELOKA
9,4
/10
Reviewed 123 week(s) ago
Love the overall staying. Will come back.
1 people find it helpful
Accommodation's Reply
06 Jun 2024
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Christianto A. T.
icon-origin-TRAVELOKA
6,6
/10
Reviewed 128 week(s) ago
While the hotel in general was great - room (premiere marina king) is nice, hotel location very strategic and facilities are well maintained, there are big misunderstanding during the check in. 1. Reception was not communicative during check in and they downgraded my room reservation from Premiere to Deluxe (picture attached). Complained the duty manager and it wasted few hours debating until finally we were given our Premiere room. Pan Pacific front desk including the duty manager is not apologizing sincerely for the downgrade but they give lots of reasoning and being arrogantly rude. Not the kind of service expected from a 5 star hotel. 2. Traveloka stated the room (Premiere) is including bathtub while in actual there is none. This is misleading and the hotel cannot do anything and asked us to ask to Traveloka for explanation. Picture of the promo/ad attached. For 2k SGD that I paid for this hotel, surely will not coming back for the front desk service is barely there.
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3 people find it helpful
Lia m.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 129 week(s) ago
Hotelnya super bersih, staff super ramah dan sangat membantu, dekat dengan stasiun MRT, lokasi strategis dan berada di atas mal jadi mudah kalau mau belanja. Puas stay di hotel ini.
1 people find it helpful
Accommodation's Reply
22 Apr 2024
Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
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Muhammad B. M. S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 139 week(s) ago
The room was very spacious and the city view from the 32nd storey was amazing. Was fortunate enough to check-in earlier than allocated time. The hotel was close to a lot of places of interest. My friend and I were able to do a duck tour, play arcade games at Suntec City, catch the light shows at the National Gallery, and have dinner at Lau Pa Sat, all in a day's itinerary. The only gripe I had was the online check-in system from Pan Pacific. The user interface was quite confusing for a first time user like myself, and the system kept returning to the main page before I could finish inputting my details for the check-in. Overall, it was a pleasant experience.
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1 people find it helpful
Accommodation's Reply
29 Feb 2024
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Guest
icon-origin-TRAVELOKA
9,7
/10
Reviewed 146 week(s) ago
Excellent location since we are staying for Singapore Marathon.
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Accommodation's Reply
18 Dec 2023
Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Number of reviews per page
20
40

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Exterior 4 Pan Pacific Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.