GLAM HABITAT HOTEL

I want to bring to everyone 's attention on this hotel 's inflexibility of the current cancellation and postponement policy, particularly in cases of family bereavements. Life is unpredictable, and unfortunate situations can arise unexpectedly, necessitating the need for a more compassionate and understanding approach. I understand that managing hotel operations efficiently and ensuring consistent service for all guests is of utmost importance. However, I believe that providing some flexibility, especially in cases of family bereavement, would greatly enhance the guest experience and demonstrate the hotel 's commitment to its patrons during times of personal hardship. When faced with a family bereavement, guests may need to make sudden changes to travel plans, including cancellation or postponement of their stay. During these difficult times, having the option to modify reservations without incurring additional fees or penalties can alleviate some of the burdens and stress associated with such situations. I kindly request that Glam Habitat reconsiders its current policy and introduces provisions that allow for reasonable flexibility in cases of family bereavement or other unforeseen circumstances. By doing so, the hotel would demonstrate its compassion and understanding, further cementing its reputation as a guest-centric establishment. I understand that changes to policies require careful consideration, but I believe this adjustment would greatly enhance the guest experience and foster long-term loyalty among guests. It is my sincere hope that you will take my feedback into account and make changes accordingly.

Check in at about 5 o'clock in the evening, but the hotel leaves the room that doesn't pass VC to guests?