Mai Samui Beach Resort and Spa

The bathroom was beautiful. One of my favourite resorts.

The place maybe needs some renovations . It’s a bit old .

not clean enough and staff is not friendly.

A peaceful, stunning getaway from the hustle and bustle of everyday life. This place is a mist for those seeking quiet and calm.

Everything is good except. The internet is terrible, the water pressure in taps and shower is not good, and the hotel is far from the city.

This property was very unique, and had a very cool Eco vibe to it. It was located on the beach and the rooms were quite spacious and very comfortable. The only downside to this property is that there's nothing else really around it. You would have to take a taxi to get into town to access other restaurants. This didn't really matter too much though, as you can eat at one or two restaurants at the hotel.

The rooms were a bit “dark” to my taste, but I have enjoyed spending some time in this hotel, relaxing and charging my batteries

Overall the Resort is very good, quite area, Staff and services are superb, the employees are always gentle and kind, they help in exceptional ways, the shuttle bus driver is a very nice and helpful person. Breakfast was ok but missing decaffeinated coffee and soy milk or others vegetable milk and not many choices for vegetarian people. The resort is quite far from Chewang area but that is totally fine because the area is very beautiful and the resort offers the free shuttle bus many times during the day. For sure a Resort in Koh Samui that I recommend.

Nice beach front hotels it is a bit far from restaurants and shops

Un hôtel éloigné des sites touristiques. Au calme, la chambre était spacieuse. Le personnel très jeune, très souriant mais trop léger dans le service à la clientèle. L’hôtel manque d’animations. Le restaurant est cher et moyen. La plage n’est pas belle. Les piscines de l’hôtel sont agréables.

Nope

At first glance, hotel is beautiful and very scenic. But totally reliant on weather. I am shocked this has been given a 5 star rating, I wouldn’t even give it a 3. The pools are outstanding, unfortunately we came in a rainy season, no people here, no staff and a very bland atmosphere. Heavy rain created leaks in our room. Not properly cleaned, allot of ants in our room around the dressing table and over the kettle. A very dark, dated room, not allot of lighting so difficult to get ready at night with no natural light from outside. Smelt of damp, most likely due to leaks. Fine dining restaurant massively overpriced and staffed by one person. No music or atmosphere. Please be aware this hotel is very remote and will need to order a grab or drive to even a shop or bar / restaurant, taxis are expensive. 45 minutes away from the bigger tourist areas. We left 2 days early and booked another hotel in chaweng, which was a 3 star and much cleaner than this 5 star, also it is closer to night life and amenities. When we checked out, the staff didn’t even ask why we were checking out early or ask how our stay was, just gave us a form to fill out which they thew in a folder and put under the desk. This hotel is great if the weather is nice otherwise not allot you can do.

Great to have a room with pool access.

Beautiful setting, with pool and beach practically meeting each other. Well maintained & clean. Paradise! A little out of the way though, but well worth it.

If wanting a quiet beachside stay in Koh Samui then Mai Samui is the island's best kept secret. It has one of the biggest pools with one of the best swim up to pool bars, an infinity pool too. The Buffett breakfast is fantastic and with 2 beachside resturants a short walk, along with cheap as beach massage and excellent coffee cafe it's a slice of paradise. Two free daily shuttles to Chaweng & Nathon provide excellent transport options if seeking action. The resort Spa is a la la ...bliss ! The staff seem to have a motto of "guest you are valued". Families and those who prefer quietness need look no further than Mai Samui. We have been to Koh Samui 4 times and staying at Chaweng Resorts & Mai Samui and everytime our Mai Samui stay is our favourite and sigh of relief to be back in paradise !

This resort is in desperate need of renovation, we decided to move to a new resort, pool tiles are broken, water level in the pools are low, the water quality is disgusting. The room was ok, but run down. There was a lot of construction sound. I felt sorry for the staff, as they were amazing, but the ownership and maintenance of this resort is letting their team down.

Arrived and the person at the reception desk had her AirPods in, no welcome just took passports and checked us in. After dinner returned to room and there was a leak from the room above. Mentioned to the reception desk and they moved us to another room which was a downgrade on the room we had booked. The new room didn’t have sun loungers in the pool nor easy access to pool as booked. The following morning we asked to switch rooms which they did in the afternoon. No apology was given for the problems we faced. The majority of hotel needs renovating including rooms and pool. The fine dining restaurant also served option of same food as pub. We ordered crepes suzette then after 20mins we were informed they were out, we were the only ones in the restaurant that night. Then offered only chocolate or vanilla ice cream as only pudding. Throughout the staff were more interested with their phones rather than providing the service we thought we would receive. Often had to grab their attention to order food and drinks. Think it helped the hotel was only half full so nowhere was busy at all.

Amazing stay. Best place to watch the sunset on planet earth. The water is beautiful, the rooms are huge. Amazing staff everyone so nice. Don’t miss out on the buffet

We spent 7 days at Mai Samui and I don't think they knew we were there. Even though we went to the front desk every day, needing, and I mean needing to ask for something, they were either clueless or gave us a bold-faced lie about something. My girlfriend is never has anything bad to say about anyone or anything and she, to my surprise, used the word "awful." I agree. Facility is generally okay, good pool bar, but the staff seemingly had zero training in logic or hospitality and did not seem to care that we were there or wanted to get out of their chair for anything we had a question about or needed. BAD EXPERIENCE. When we left, they literally said, "Okay, goodbye." Did not feel welcome and they got our final bill wrong, of course. So many uses of the word "no" and most employees usually had an excuse for their ineptitude. We will be recommending AGAINST this hotel for all of our traveled friends with money. Too bad, so sad.

It’s a very nice resort, staffs are very friendly but breakfast is boring. Almost same breakfast everyday with a limited choice. I would give three star for the breakfast