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The Heritage Silom Hotel

Name: The Heritage Silom Hotel
Address: 198 Soi Narathivas 3 Narathivas Road, Silom Bangrak , Silom,, Silom, Bang Rak, Bangkok, Thailand, 10500, 198 Soi Narathivas 3 Narathivas Road, Silom Bangrak , Silom,, Bangkok, 10500, Thailand
Rating: 8.1

Hotels

8,1

/10

Very Good

790 reviews

What Guests Say About Their Stay

Distance To City Center (8)

Surroundings (8)

Staff Friendliness (8)

Accessibility (7)

Tran T. T. T.

9,4

/ 10

Old hotel but the price is acceptable, about 1000THB/1night. Friendly staff. Many street food stalls nearby, a 7-11 at 10 seconds walking distance from hotel. Everything was ok but their old facilities. In addition, I have tried there service at restaurant and spa. Reasonable price for a restaurant in hotel. Foot massage takes 250THB/30mins, cheaper than at downtown. At the end, I have a nice stay here.

david k.

9,7

/ 10

Great hotel is near BTS and easy to go everywhere, everything is good

Tonny Mirza

9,4

/ 10

Good location...near BTS and local market...

Muhammad

9,7

/ 10

Good place to stay, and very strategic.

Paulus B.

8,5

/ 10

Good hotel, good place for people who likes to stay near train station. Good area for food trackers

In the Area

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198 Soi Narathivas 3 Narathivas Road, Silom Bangrak , Silom,, Silom, Bang Rak, Bangkok, Thailand, 10500

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

note: hotel was previously named The Heritage Hotels Bangkok The Heritage Silom Hotel is a hotel in a good neighborhood, which is located at Silom. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Heritage Silom Hotel

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What's around The Heritage Silom Hotel

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198 Soi Narathivas 3 Narathivas Road, Silom Bangrak , Silom,, Silom, Bang Rak, Bangkok, Thailand, 10500

Discover More About The Heritage Silom Hotel

note: hotel was previously named The Heritage Hotels Bangkok

Location

The Heritage Silom Hotel is a hotel in a good neighborhood, which is located at Silom.

About The Heritage Silom Hotel

The Heritage Silom Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

The Heritage Silom Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at The Heritage Silom Hotel will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Heritage Silom Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Heritage Silom Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Heritage Silom Hotel, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Heritage Silom Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Heritage Silom Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Heritage Silom Hotel.

All facilities in The Heritage Silom Hotel

Bar, Cafe and Lounge

Entertainment Facility

Fitness Center

Functional Hall

Lobby

Public Facilities

24-hour room service
Room service
Parking
Safety deposit box
WiFi in public area
Coffee shop
Restaurant
Coffee/tea in lobby
Elevator
Breakfast restaurant

In-room Facilities

Desk
Refrigerator
Hairdryer
In-room safe
TV
Shower
Cable TV

Nearby Facilities

Shops
ATM/Banking
Hair salon
Grocery
Supermarket
Laundry
Beauty salon

Things to Do

Massage
Fitness center
Steam room
Spa
Outdoor pool
Sauna

Hotel Services

Concierge
Laundry service
Luggage storage
Express check-in
Express check-out
24-hour Receptionist

General

Family room
Smoking area
AC
Non-smoking room
Swimming pool

Food and Drinks

Bar
Poolside bar
Breakfast (surcharge)

Business Facilities

Business center
Meeting facilities

Family-friendly Facilities

Children pool

Transportation

Limited parking

Shuttle Service

Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

Accommodation that enforces hygiene standards set by authorities of the countryLearn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in The Heritage Silom Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at The Heritage Silom Hotel	109
Number of floors in The Heritage Silom Hotel	9
Another facilities in The Heritage Silom Hotel	24-hour room service, Room service, Safety deposit box, WiFi in public area, Coffee shop

Frequently asked question in The Heritage Silom Hotel

What are available facilities at The Heritage Silom Hotel?

There are top facilites at The Heritage Silom Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Heritage Silom Hotel?

The standard check-in time at The Heritage Silom Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Heritage Silom Hotel provide breakfast?

Yes, The Heritage Silom Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Heritage Silom Hotel

Overall Ratings & Reviews The Heritage Silom Hotel

Traveloka (790)

8,1

Very Good

From 790 reviews

Provided by travelers on

Cleanliness

7,8

Room Comfort

7,9

Meal

7,4

Location

8,8

Service and Facilites

7,8

People often mention about The Heritage Silom Hotel

All

Staff Friendliness (11)

Surroundings (10)

Distance to City Center (8)

Accessibility (8)

Bedroom (8)

Room Space (7)

Bathroom (7)

Wifi (6)

Check-in/out Time (5)

Family Friendly (4)

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Traveler Reviews The Heritage Silom Hotel

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Customer reviews

Bui N. L.

9,7

/10

Reviewed 8 week(s) ago

Stayed at the hotel twice in 2023 and 2025. Everything was great. The room was very satisfactory. There are many restaurants and local markets around. The train station right next to the hotel is the best plus point.

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Minh V.

9,1

/10

Reviewed 11 week(s) ago

The hotel is quite clean, the check-in staff is friendly, I was upgraded to a higher room for free. But note that they will charge 500 baht if I check out late, so everyone should pay attention to avoid losing more money. The location near BTS is very convenient. When checking out, I met an old lady, so I was annoyed. Even though I accepted to charge an additional 500 baht, she still had an unpleasant attitude and frowned. Otherwise, it was ok.

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Narayoga W.

Leisure

5,4

/10

Reviewed 11 week(s) ago

Actually this isn't my first stay at The Heritage Silom. It's my 3rd stay, but turns out it was my terrible experienced since the bathroom so freaking dark, there's no proper lights, and also they are using blue film sticker on bathroom glasses, and the toilet was dirty, the hot water didn't run properly, smells bad, everything's such a disappointment to me. Hope they can improve their quality and services, since the location is top notch! Such a bummer

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W***n

Leisure

5,0

/10

Reviewed 19 week(s) ago

Check-in time 16:00 on December 14, booked a single bed but the hotel provided a double bed. When asking, an old female staff member said that the room was full and that it was not booked. She clearly looked dissatisfied. The deposit must be paid in cash only and would not allow scanning to pay. I am not sure if this is the hotel manager or the hotel owner. Please help improve the service urgently.

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2 people find it helpful

Bui T. T. S.

Leisure

6,4

/10

Reviewed 22 week(s) ago

Staff not friendly support, air conditioner is very loud

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1 people find it helpful

A***l

Leisure

8,5

/10

Reviewed 23 week(s) ago

Room spacious with balcony. Hot shower didn't work even after telling them a few times to check on it. Location, pool, small decent gym good.

2 people find it helpful

N***n

5,9

/10

Reviewed 25 week(s) ago

The room is too old, not cleaned properly. They gave me a bigger room but it has not been used for a long time and is not cleaned properly. There are cockroaches on the floor and the wooden lines. And the ceiling leaks when it rains. I contacted to change the room but they could not change it. 5 days of staying there was like torture for me. The cockroaches kept rustling and I could not sleep. Please let the cleaning team come and clean every corner.

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S***L

Leisure

10,0

/10

Reviewed 28 week(s) ago

Thank you, the hotel service is very good, the staff is friendly, the room is clean and the hotel is close to BTS.

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1 people find it helpful

A***a

9,4

/10

Reviewed 28 week(s) ago

Strategic location. Clean room.

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J***y

10,0

/10

Reviewed 30 week(s) ago

Comfortable hotel and reasonable price.

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2 people find it helpful

Ngoc L.

Staycation

8,8

/10

Reviewed 33 week(s) ago

Spacious room. Near BTS Chong Nonsi very convenient. Reasonable price. Very satisfied

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2 people find it helpful

Panuphat C.

6,3

/10

Reviewed 33 week(s) ago

There were cockroaches in the room, the carpet smelled bad, and I didn't get the room I wanted because there were other guests staying there, so I got a room that didn't meet my specifications.

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V***o

Staycation

6,0

/10

Reviewed 33 week(s) ago

My room had mice, then the staff had to come up but only covered the hole to prevent mice from getting in.

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2 people find it helpful

Suriyayuth V.

Business

10,0

/10

Reviewed 35 week(s) ago

Near BTS Chong Nonsi, near the entrance of the alley, shops and restaurants are right next to the building, and most importantly, the room is spacious and very comfortable.

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V***y

Leisure

5,7

/10

Reviewed 37 week(s) ago

In the bathroom there were small cockroaches, the shower was dirty, the soap was not refilled, the bed sheet had stains, there were no aminities, you had to request a small towel. Housekeeping had to be requested several times before it was done, it was a bit impolite when they wanted to clean the room because they immediately opened the room key & went straight in. The front desk is not friendly, always answers curtly, never greets/smiles. The hotel is old & poorly maintained.

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1 people find it helpful

Ngọc T.

9,1

/10

Reviewed 37 week(s) ago

A good place to stay when visiting Bangkok. Friendly and helpful staff. The hotel room and bathroom are ok and clean, but there are no travel toothbrushes. Near a local food court (recommended), foot massage, shampoo and 7/11 (a bit small). Right next to BTS Chong Nonsi, easy to go to BigC, Central World or other central areas. Score: 9/10

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1 people find it helpful

DANG T. B. N.

8,4

/10

Reviewed 40 week(s) ago

The hotel is near the center, convenient for travel. With cheap price and convenient location, don't expect more. You should bring your own towel and toiletries. The hotel's amenities are not very clean. You should not go on the floating market tour the hotel recommends because it has nothing or is boring and expensive.

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3 people find it helpful

Phương T.

5,5

/10

Reviewed 41 week(s) ago

The one and only plus is the location which is great and near train station and 711. But the rest is unecceptable as the air condition doesn't work well, lot of dirty spots in the corner, the room light is terribly bad, the bath towel is freaking dirty, the smell is really bad, no slipper, no toothpaste, very poor sound insulation. The room I book vs the room I received are too different. We have the wifi routter in the room but the internet is still terrible. We paid the room charge before the trip but still have to deposit 1000Bath, very inconvenient!

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Nguyen V. P.

7,2

/10

Reviewed 41 week(s) ago

The only plus point is that the location is quite good because it is located right at the BTS station, so it is easy to move around on your own and visit by BTS. However, the room is a bit old, the furniture is bad and not very clean, the air conditioner in the room is noisy. quite noisy. Staff are not very friendly. If you choose a hotel just for convenience of transportation, it's ok, but if you choose to stay comfortably and enjoy, you should consider it.

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4 people find it helpful

N***N

Staycation

5,6

/10

Reviewed 45 week(s) ago

The room smells damp, the mirror is broken, there are no slippers, no razor, no toothpaste, no toothbrush, in general not too many amenities.

1 people find it helpful

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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