Check-in experience was warm and fast! The staff was very apologetic that my room was delayed and not ready by check-in time. Hotel looks grand and exclusive, especially the lobby and restaurant area. However, the room needs more refurbishment as the room accessories are looking really dated. A wardrobe that is not functional, not even to hang clothes reflects badly. Air condition units with tape holding on to its shell. The winner for the whole stay was breakfast experience. It was superb with lots of options to choose from. Pastry and bread section was splendid. I am sure the hotel can do better. I look forward to staying here again if they plan to refurbish.