Best Hotels in Federal Territory of Labuan

Dear hotel labuan point, unfortunately this hotel is a big disappointment due to the following: 1 - location wise. It's not walking distance if you want to grab nearby cafe, restaurants, mamak shops, and just for anything. The main building is located at parking lot infront of highway. Basically this hotel view is just parking lot from my window and houses. (more like a 2 star hotel) 2- room. (I stayed in a twin bed room) from the picture it looks spacious. BUT deceived when I entered the room. Space is limited my bed to the front table is small. Air conditioner is not cool even at 16°C (I was still sweating). The room smells stuffy, the bed is sticky?!?! Especially the blanket but they don't have new exchange when asked. Curtains. Was smelly. TOILET is neat, clean maybe. But smell!. Also I asked for extra key. They can't provide. So after leaving my room the room will be hot when I come back and it doesn't even cool. 3- hotel meal is expensive but mediocre. 4- service. Can I get at least a smile?! Or good positive attitude at the reception. Don't even get me started about the lobby. It is boring. HOT. Goodness gracious. Thank you but I have to say this is a 2 star hotel. Even that rate is out of my kindess.

The staff were great and helpful. I left my laptop charger but the staff helped me get it back in short amount of time. The location is OK but there is a lot of music around the area at night. The room was a bit small but clean and well maintained by the kind staff.

Maybe need refurbish but still amazing plce to stay. Need maintain kitchen, socket got ng. Overall satisfied within 2 nights recently.

Spacious room, clean, air conditioning functioned well, good food, close to nature, u can do stargazing at night near the pool at night while hearing the ocean waves, recommended

Front office staff not well train, Restaurant staff not prepare the table as per usual. No greeting upon arrival, Food serve not up to the expectation. Simple menu.

Good. But until now the deposit return 70ringgit still not received in my bank account. It already more than 2 week. Please contact me in my email

The stay and service quality were just not worth the price we paid. for RM200+ we could have gotten a better stay at other hotels in Labuan. and it was disappointing considering it is a relatively new hotel. the aircon was not cold. we mentioned it to the receptionist. two technicians were sent but it didn't make any difference. we woke up sweating. we didn't bother to ask for a change in rooms because it was only for 1 night. we will not go back to this hotel.

Good location. Near to the terminal ferry, easy to find some food, surau. Sky mart (choc), the family room is good, but no icebox as picture seen before, iron as request, no iron board. Air conditioner and hot water functiong well. Easy to find transport inc Maxim. More cheap. Hotel bajet recomanded.

Water dirty, bedspread dirty, roof top noisy sound like rat or cat running about.

Big room, moderate price. Good for big family and people.