The staff are friendly and helpful. Thai helped us to book the bus to Sapa from the web. He also helped us to get the online taxi. The food tastes good, we enjoyed the Pho Ga prepared by the kitchen staff.
The room might be good as its price. For more pleasure, the air conditioner should change (its too old and noisy). The restroom should have the physical door (Room 7.03). Morever, they should clean up the room daily when I wasn't in.
The hotel is clean and provides you great hospitality. Miss Kili is very helpful and will guide you throughout your stay. The staffs were very helpful. Overall experience was awesome. I'll recommend this hotel to every couple and families:). You wont regret,just be there :)
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