Villa in Desaru

Stay was good there, they need to to upgrade the room conditions.

Staff is nice & friendly. Room also good just that has unpleasant smell when arrive might be empty for some times but it goes away after a day. So far is good & the kids love it!

The hotel location, room and facility are average, better than Lotus. However, we were bitten by bedbugs badly. My husband 's upper body front and bad full of bites. Whole body very itchy! Seem like we bring bedbugs back to our home as well.

The F&b service team is not the most friendly and not the most welcoming to the guests needs. The F&b department must be more trained by the top Management to be more welcoming & friendly & more hotelier to the the guests who will come to this hotel in the future. Also, so many dirty plates were not taken out from our table by the F&b staff, so I have to do it myself to remove the dirty plate from out table. The Front office reception on the other hand have better performance in welcoming and treating the guests and very friendly.

They want to charge RM53 per/pax to entry the beach seem it 's not worth. Not recommend for family trip.

We had a wonderful time at Anantara Resort. Thanks for everything, from front of house to F&B, housekeeping. Everything was splendid! Definitely will return for the next retreat.

The service is super slow and the food isn't good either