The hotel staff were lovely and we were able to enjoy our stay in the resort. The only negative thing I could say is that the maintenance of the pool and some facilities was not great and areas around it were eroding.
It 's nice for the price we got. Though there were some renovations ongoing when we came. Location is also good as it 's near many restaurants. It was also clean and just along the highway.
The water in the pool was dirty and smells bad. The water in the shower is slow, and no available hot water. The kitchen was close, during booking they did not inform that.
The location of the apartelle is not accessible. The staff is not that accommodating. If your flight is midnight or early morning I will not suggest this place. I ended up not staying in their place and move to other hotel which is more accessible.
The waiter Glenn at the restaurant, how many times I have to ask for water and coffe before he provides. Luckily there was one named crystel who gave service.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia