Expectation was met then my kids love the place and wanted to stay longer. The place was clean and room was huge. Facilities were superb. Staffs were accommodating. The newtown center itself almost have it all and basic needs were just within the area.
Had a great time! Clean and spacious room. Easy check in and check out. Although foods are pricey for me as a Filipino Guest, foods I ordered are delicious and satisfying. Staff are also accommodating.
The hotel staff were lovely and we were able to enjoy our stay in the resort. The only negative thing I could say is that the maintenance of the pool and some facilities was not great and areas around it were eroding.
It 's nice for the price we got. Though there were some renovations ongoing when we came. Location is also good as it 's near many restaurants. It was also clean and just along the highway.
The water in the pool was dirty and smells bad. The water in the shower is slow, and no available hot water. The kitchen was close, during booking they did not inform that.
The waiter Glenn at the restaurant, how many times I have to ask for water and coffe before he provides. Luckily there was one named crystel who gave service.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia