I had a great stay at Holiday Inn Express Orchard Road. Check-in process was very smooth and the room was very clean, neat and tidy. Breakfast was very good. The location of this hotel has become the prime reason why I choose to stay.
I love the big window and the room was very clean. There is a water dispenser inside the room with hot and cold water. The check-in and check-out were very quick. Seems like this hotel is used a lot by my family so it feels pretty safe staying here. All in all this hotel is worth the price for staying in Singapore.
good hotel with a good location with very economical budget. Highly recommended for low budget traveler as the room is huge & it got bathtub to my surprise. I don't mind stay here again.
Great location and facilities for reasonable & affordable price and even can get decent breakfast compared to other 3 stars hotels with more expensive price. For business/family trip, this hotel is surely recommended
Irene (reception area) is very much accommodating and provided excellent customer service. The location is also excellent and very near to Singapura (one of the biggest malls) and major train station.
This was a last minute, same day booking. We checked in quite late, close to midnight. The receptionist was very patient and helpful. The customer before us was quite rowdy and seemed to be drunken and the female receptionist handled him with a lot of grace and patience. Bravo! Hilton is a strategic choice for those keen to spend the day mall crawling down Orchard Road.
The first night our AC troubled. I called the reception at 1am reporting the situation. They said they are going to send maintenance but every hour until 5 am in the morning the reception never pick up our call. The at 8 I called again they send me maintenance guy. The AC room is not working properly 😭😭😭.
Family member in another room had bed not fit or safe for anyone to sleep on. Spinal cord will hit the spring bed bottom. Bed should be discarded before anyone gets hurt.
Fortunately was able to change room for a decent safe bed.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia