I recently stayed at Mercure Grand Mirama Malang and overall had a pleasant experience. The room was very clean and well-maintained, which I really appreciated. The food at the hotel was also quite good, offering a satisfying variety of options. However, there were a couple of hiccups during my stay. The check-in process was delayed, which was a bit frustrating after a long journey. Additionally, the check-out wasn't as smooth as expected, which slightly affected the end of my stay. Despite these issues, I was extremely happy with the cleanliness and the quality of the food, and I would still recommend this hotel.