The hotel is very comfortable. The one who checked me in, she was incredibly friendly and definitely what a reception needs to be. I couldn't notice her name because I was so tired after arriving. But I hope the duty manager could recognizes her and check her shift, because she has done a great job for her hospitality. She suggested me some cool and unique cafes too in bandung, very informative and the hotel is overall very cozy and strategic in terms of location. Love it!