This hostel is the best hostel that I have stayed so far. Superb facility, good breakfast, good housekeeping, fast internet, clean swimming pool, friendly staff and competitive price.
Absolutely best hotel to stay at by Dubai Airport. Staff is so super friend. Ottard and Mega you both were so kind and full of smiles. Made our check in quick and all our room requests were fulfilled. Much different from the other hotels by airport we have stayed at in the past who were rude and slow. I regret staying at other hotels, I will always go to this holiday Inn because of Ottard and Mega making me feel so comfortable. Thank you!
I am understand about Hotel Regulation and any other accommodation premis. Rule is rule but sometimes the staff and management have to consider the customer 's situation. My arrival time for short transit in Dubai quite late, I check in for the hotel about 3 am in the morning and will be check out around 9 or 10 am at the same day. Since I plan to stay for just couple hours (refresh and clean up only) so I decided to book for 1 room only two (twin sharing) two weeks before. My wife, daugther and my mom accompany me. At the registration counter, I honestly inform the staff at registration counter that I am not in two. Consequently the staff not allow me for check in. I m try to explain to the staff about the situation but unfortunetly the staff insist not allow me to check in and I must add another room for my daugther and mom. Not interested to make any argument, I just book another room and spent about RM340 for room that I don't need and use too.
I stayed for 2 nights for a transit, and I had bad experience with one of the waiter in the restaurant when I had my breakfast, from his look he look from Egypt, I need to be specific since other restaurant staffs are kind and helpful but this one Egyptian waiter were super rude. It's clear he has no hospitality in his nature, even he is trying to confront me while I was just asking simply why he ignored my stakes of dirty plates while he even took 1 plate from other table. It's so discriminating and unjust, and he was aggressive towards me as a guest, how can someone with that attitude works in a hospitality industry?
I with my wife lived at Roda al Bustan from 30 Agustus 2019 up to 5 September 2019 for Annual General Meeting at Le Meridian Hotel, which is located very near with Roda Al Bustan. overall are ok, the food, environment, personnel, services, Mushola, and also you can find a minimarket around the hotel.
I was visitor from indonesia. I am not satisfy, staff are not friendly, in hotel there was not available toith brush and tooth paste, In breakfast OK, but man waitor was not coperative execept girld attending in hotel, she was good with guest. Sya dari indonesia, visit k dubai, Sya tidak recomendasi hotel ini, sya minta sikit gigi, tidak ada? Sya stay 3 hari, setlah sya pindah k lain hotel.