This is a value for money hotel with strategic location and the service very well. The staff is great, communicative, and tell to me about around hanoi. Breakfast is good. Recommend for hanoi trip. Keep excellent
Friendly staff and helpful. The rooms are clean and nice. It's a big street in front the hotel and every thing is around like food, clothes, and a lot of coffee shops. The hotel is not far from Hoan Kiem lake, and the old quarter Ha Noi, ...I will stay at hotel Bel Ami when I come back Ha Noi because i feel comfortable there.
The female and male receptionists are not accommodating and the way they responded to us didn’t sound nice. We are you sure if they understood us or not but I travelled with a Vietnamese companion. Also, there were no mineral water served and for 3.000.000 VND for 3 nights of stay, we thought it was very expensive especially when we saw the room. It was overpriced for the service that we received. Only the fireworks show was the main event. Hanoi Royal Palace Hotel 2 at 95 Hang Bong Street is not good to be recommended. I will not check in at this hotel again. It must not be rated 4-stars. Traveloka, please update the info about this hotel. It’s misleading.
Awesome location in Old Quarter larger clean rooms w good shower and decent mattress - nice, simple stay to walk or Grab to tourist locations. Staff helpful, and breakfast simple. For the location, size of rooms and price - great value.
Glad just stayed one night. Won't go back to this hotel any more. Overprice for the quality provided. All pictures don't show the current situation. Booked for city view but got wall view.
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