I have great experience stayed at Four points Pakuwon, I would say this would be the best hotel in Surabaya, staff at reception was very helpful and friendly, the restaurant team was extraordinary to please their guest', well trained staff always go above and beyond to make their guest's satisfaction, I would definitely will come back again.
Room 603. Clean, good hospitality and service. We got ealry check in at 13:00. Hot water available. The owner contatcted us via wa days bfore check in. Thank you Mrs. Sandra.