The staffs are nice. The room is always cleaned up. The pool and sauna is okay. Overall it's a great place to share with family or friends while in Singapore. the room is huge and cozy.
Most affordable 5 star (without breakfast) on Orchard, and connected to a mall with supermarket (awesome). Walking distance to MRT around 7 mins-ish. There are 3 or 4 star hotels with same price with smaller rooms on orchard so I got a good deal for year end
Family member in another room had bed not fit or safe for anyone to sleep on. Spinal cord will hit the spring bed bottom. Bed should be discarded before anyone gets hurt.
Fortunately was able to change room for a decent safe bed.