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The check in’s staff on 20 April around 4pm is no service mind. I'm a fan of Best Western, I stayed at Best Western in another country before and all of then have fantastic staffs. Just really surprise that this Best Western at O’Hare is one of BW group. Won’t back there again.

部屋は広くて清潔でした。バス停と地下鉄の駅が近くにあります。

Hotel location is good especially for Chicago marathon event. The bad thing is house keeping was to early (ard 9am), keep knocking on the door. Furthermore, the wall was very thin, you can hear noise from the next room.

Awesome time in this central downtown inn. Great friendly staff. Walking distance to all the must see and must do Chicago must do list.

The room isn't clean everyday, we need to request the room to be clean 24 hours before. Bed is over used.

Nice hotel, near to downtown. Check in and check out very fast and simple, nice snack in the morning for breakfast.

This hotel is in very convenient location, near the airport and can access directly indoor from the airport, especially in winter time..you won't be cold. the bedroom was large, the table also convenient for work too, the wardrobe large enough, there are sufficient hanger in the bathroom too, I like it. The hotel's restaurant menu are very delicious too, especially the rib, the sandwich is ok too. I slept there twice while I arrive in Chicago, also before I board from Chicago.

保証金として預かり金を払うように言われたのに、なぜクレジットカードに請求されたのか、どうして！ お金を返して、笑！

Strategic location in downtown Chicago.