Clocktower Apartment Hotel

Very Basic but good clean accomadation good for what we were after, great location too

It was good, dated but good with laundry and kitchen. Some missing bits a pieces but otherwise good. Great city view as well. Extremely well located.

The property was lovely and clean. Easily could get around.

Perfect location close to city and nice large appartment. Cleaning and condition was not the best. Friendly staff, but not easy to get small things like changed lightbulbs fixed. For a 4 night stay, 2 dishwasher tablets were provided, and short opening hours of reception made it unptactical to get more. Big + that they have parking garage!

The apartment had all the amenities described on their website. The chap on reception was nice and very helpful. Public transport was a 2 block walk, which is fine if you don't mind the walk. Plenty of nearby cafes and restaurants etc to choose from. **However, the cleanliness in some of the rooms left a lot to be desired. The vinyl floors were not clean, the skirting boards in the toilet looked like they had not been wiped for a few weeks and there was a large clump of hair sitting in the shower. The water from the taps was cloudy and off colour, which did not look great. (This was an older style apartment, so maybe it was just from the pipes in the building). Also, the mattresses were very hard. I am not sure that I would stay here again. I just think this motel needs to invest in a much more competent cleaning service.

The place can get a little noisy from the nearby rooms, especially in the morning. There was a spider web in the bathroom and the lights were not cleaned for a while. However it is very close to Lygon St and the check in was quick and easy. The apartment was quite large, but the TV was small.

Where to begin? Late check-in required something akin to an Escape Room experience, getting a key from a nearby convenience store, watching a video about the complicated parking process, wandering through the labyrinth of a parking garage to find the scanner to open the gate to park the car. Except... the parking was supposed to cover 2 days, and instead covered 1, so we made another phone call, jaunt to an office for a new scan code... It was all quite an adventure. I will say that the manager was absolutely amazing and kind and accommodating, but seemingly unable to extricate himself from the bizarro world of checking in and parking. The room itself was a huge disappointment. The kitchen faucet was broken and leaking. The stovetop was beyond gross. Pots and pans looked as though they had been used specifically to test food scorching methods, and then never really scrubbed clean. One bed was missing a support foot, a fact that we only discovered when the bed broke in the middle, leaving a large dent to sleep on. No worry - we took one of the disgusting pots and used it as a brace, so engineering for the win! The windows are paper thin and extremely old, so the gusty Melbourne winds whistled and rattled all night long. The heater is, of course, in the kitchen area, so the bedrooms got fairly cold. The sofas were ancient and had smells of mysterious origin. The entire experience was like a poorly written slapstick comedy, honestly. Only the absurdity kept it bearable.

Great location and well appointed.

Was a pleasure to stay here for the nighy

Prepaid parking fee but was registered with wrong time 12am instead of 12pm, which resulted me paid again. Never heard anything back from the property after log it. Nearby road very noise as motorcycle ran very late at night.

Hard to find the reception using google but great as parking is secure

Was what we needed for our stay. Bit of a walk to the tram but nothing insurmountable. Rooms were in a nice condition and had plenty of space for the four of us. Great spot on Lygon street for all your cafe and restaurant needs.

The apartments are dated and there was blood on the carpets. The amenities were also incredibly outdated and we were not given any towels for the shower so between 3 of us we had to use face washers. The staff were lovely on the phone prior to the stay, but we checked in after hours so did not have a chance to speak face to face or get towels. The area was nice and had lots of dining options and the hotel was just off a busy street so was able to be quiet. That being said we didn’t sleep very well because of the rain falling on the windowsill extremely loud, again, probably not the apartments fault though. All in all I probably wouldn’t stay here again due to how run down the place was and not even having towels.

The reception manager was excellent. The shower was tough to get into as a bigger person. Internet and parking systems need to be updated. Needs refurbishing. Great location.

Fantastic location, comfortable bed, enjoyed relaxing in the bath

big rooms, crisp sheets, very close to many lovely restaurants. great service from reception, property just a bit tired. Enjoyed our stay overall

The clocktower is a good spot to stay .

Was a bit disappointed - my room was dark and dreary. The pillows weren’t great and the room smelt damp.

Excellent customer service!

Older property that is very quiet and has a very helpful office manager, in excellent location not far from city.