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Cozy and tidy!

Simple no frills, motel but clean. Clean swimming pool and great shower in room

This Motel didn’t meet our expectations as there was missing a washing machine on site. We therefore had to seek compensation through hotels.com. On the second night the lights went out and were not fixed for almost 24 hours which meant we had to use our phones for showers going to the bathroom and so on. When seeking compensation we only got 10% back which is better than nothing but considering that we lost a whole night we were hopping for more. The room it self had a little bit of black mold in the shower but was otherwise okay. The service was okay but the guy in the reception didn’t speak English well and talked very quietly. Overall you get what you pay for I think we were just a bit unlucky

Staff was amazing. Extremely helpful and kind, offered to help us with luggage. Shower in 30B had some mold and a little bit of missed cleaning. There was a couple holes in the roof that leaked when raining. Overall an enjoyable experience and would return.

The property is very affordable for a weekend compared to other accommodation options in Surfers Paradise. It is very close to tram station, especially with the $0.50 public transport cost.

The place needs a refurb and the opp shop furniture to be thrown out Milk should be supplied Room should be done daily Its an overpriced dive with the owners cashing in on demand but not spending a cent on it

Good location, place is a little run down and could do with better security on the rooms. Beds comfortable and room reasonably clean. Bathroom excellent. Pool food for a dip but could also use some tlc.

The room itself was fine for the price point, however on arrival to the property the room door was wide open and rubbish was still in the bin. Not sure if they were halfway through cleaning the room then just left it.

Neat and good

Aircon in the apartments needs to be upgraded. It was an old box unit and it did not cool the room down at all. A fan to try and circulate the air would have been nice also. Other than that the room was decent size, clean and the hotel is very convenient to the tram stop only 150 metres.

Thin walls make it difficult to sleep, especially with highly intoxicated people next door. Otherwise it was a great stay, close enough to the beach

Nothing

Contactless check in and out was okay but there was a substance intoxicated guy (about 6ft tall) at past 12 midnight who was screaming on the top of his lungs in the vicinity whilst lying on the floor almost next to our room which were about to open. It was so unsafe that no staff can attend and police was notified multiple times but attended late. We had been awake all night after a late flight and 2hrs drive around Goldcoast including our kid. The call centre was useless for this kinds of emergency and they couldn’t help at all as they’d only say that they will notify the manager on site. We received an sms in the morning from the hotel saying they’re sorry for the inconvenience caused by their intoxicated guest who was locked out from his room the previous night. What would that do for our sleepless and worry overnight? We were given 1 toilet paper for our 1 week stay and we had to ask for more but was only given 2 more! The room smells like smokes when we arrived and window blinds could not be reeled up and down, this was reported via sms but nothing was done so we had to keep manually opening it when we need to. The doona was covered by flat sheets and not a doona cover. Small fridge had water leak on the floor when we arrived. The only good thing for this Inn is the location as it is close to most of the tourist spots but safety is not close to good.

There was few cockroach in the room wich i don’t Like The Security door is heavy to Handel It’s hard to lock the door with the key. The window blinder for the door is not clean and cover up partially. Left and right side the lights coming through.

Cheapest accommodation in the area close to public transport. Staff is friendly and always willing to try and resolve any issues.

Ok place, good for a stopover. Not far from the beach.

Good budget motel accommodation. Great location and easy check-in process. Fit out and facilities are aging and basic but good for a budget motel. Only negative is the mattresses. I have stayed in a number of rooms and all of the mattresses are worn out and need replacing.

Adjoining room was noisy no sound proofing. Nothing to cook food with like breakfast with like electric frying pan

Had issue with aircon unit, but once reception was notified. Issue was rectified straight away.