Excellent place to stay.

직원도 친절하고 깨끗하고 난방도 좋았고 채드스톤쇼핑몰과 인접하여 아이들과 편리했음 다시 또 가고싶은 곳!

Excellent!!!

The staff were excellent, so lovely and helpful. Especially the gentleman greeting everyone at the door who moonlights as the lifeguard. We had a wonderful stay and can’t wait to come back!

Lovely helpful staff. Great views. Divine food. Fabulous room.

Great stay

The bathrooms in the deluxe rooms are awesome.

Great

Beautiful room and comfortable, however the house keeping and room service are not that professional

Lovely hotel, very clean and comfortable, great place to stay for easy access to the shops and restaurants at Chadstone shopping centre

My one week stay at this hotel is excellent. The staff is friendly, always there to lend a helping hand. Room size is good, and everything in the room works perfectly. There is also a welcome sweet treat in my room when I walked in. I feel safe because of the door card entry, to elevators, and to room. For the full Mall experience, I took the Tourism Shuttle from CBD(Russell / Flinder Street) to Chadstone Mall with return one week after. The Chadstone Mall is huge. The hotel is only a 3 minute undercover walk from the mall. It provided a close-to sleep-in mall experience. Imagine that everyday waking up, just to spend time in a mall, no extra travel time is needed. For all the Mall lovers, I would greatly recommend.

I simply cannot offer more than a one star even though the hotel itself probably deserves it. I had a wake up call at 3.30am that I didn't request which actually ruined my entire night as the shock when not expecting this really wakes you up. The explanation I was given was mistakes happen and I should understand this owning a business myself, the compensation was a 4pm checkout should I decide to stay again. When I explained that a 4pm checkout offered not value to me as a corporate traveller, no further compensation was offered only the personal assurance that I would be well looked after if I stayed again. This is simply not good enough for a hotel of this calibre, I cannot accept that a simple mistake was made and furthermore, cannot accept that they are willing to offer nothing to compensate me for this grave error to secure my future business and to prevent a 1 star review. Unfortunately I will not stay at this hotel again as should anything go wrong they will simple say "sorry" mistakes happen.

Nice location

Loved that it’s so close to shopping and dinning

Excellent value for a high grade hotel

Fabulous staycation for myself and a friend and our 9 year olds, while we enjoyed all Chadstone has to offer for both kids activities and shopping for the mums. They LOVED the drink on arrival. High standard of service, rooms were lovely. Breakfast buffet was a highlight. 10/10 will stay again.

Great property to stay at.

Next to chadstone shopping mall

The staff were fantastic we had no problems at all

Luxury and comfort. Next to huge shopping centre.