임페리얼 호텔 골드 코스트

팔라조 베르사체 호텔인 줄 알았는데, 7월 31일자로 임페리얼 호텔로 바꼈어요 오래되어도 베르사체 명성 땜에 갔는데, 임페리얼로 바껴서 별로에요 이전 노티스 없어서 기분이 안좋았어요

고풍스러운 유럽의 분위기를 느끼시고 싶으면 강추. 저녁에 로비에서 공연이 있어서 좋네요. 나머지는 ...

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숙소 좋았습니다 워낙 유명한 호텔이고 좋은 호텔이라고는 알았지만 직원들도 친절하고 서비스가 좋았습니다. 아이와 함께 한 여행이라서 수영장이 히티드 풀이 아닌게 좀 아쉬웠습니다 그거 외에는 다 좋았습니다

As an expedia gold member, I had free valet parking and $30 beverage voucher, it was awesome!!

바로크풍의 건축양식과 확트인 뷰가 무척 환상적인 호텔이다. 더불어 친절한 직원들까지.

Disappointing service. Half of the staff seemed in serious need of service related training.

Overall good. Pool was nice, along with pool bar. Needed more food options.

We had a lovely time celebrating my husband’s 40th and were grateful for a free upgrade and small gift - a nice gesture that made the experience feel more special. Though the hotel overall is very tired and really needs a facelift. It doesn’t feel like a 5 star. Paintwork was chipped and stained, the pool area didn’t have enough umbrellas or lounge cushions, pool towels were stained, water glasses were old and faded, and they didn’t have enough seats or even space at the pool bar. The room was nice but tired again. They only gave us two towels so I had no separate towel for my hair. At a 5 star hotel, you expect these small things to be noticed and taken care of. The buffet was good, but not hugely impressive. No eggs to order for example. Though I did appreciate the barista coffee.

Nice hotel

The pool is great and the food is acceptable with limitations on menu

Great hotel with amazing swimming pool and friendly staff

It was amazing and fantastic

Main entry was beautiful but the rooms all need upgrades.

Main entry

Booked the lagoon suite for 2 adults 2 kids with King bed and fold out lounge. Had to call to get 2nd bed made for kids at 8p.m. only enough pillows and towels for 2 not 4 people. House keeping was very slack and 2nd day didnt even refresh the room at all. Room was 2700 down to 2k for 3 nights but for that money you deserve better service. Restaurant and bar service by the pool were great.

Arriving at the Imperial Hotel is wonderful, coming up to the driveway and being immediately welcomed by the doorman, then entering the reception, which was beautiful with festive decorations. There are great facilities; good pool areas, a gym, dining etc. Our rooms were very comfortable with plenty of amenities. There are only a couple of things I noted, that the hotel could really do with a facelift as it is looking a bit tired, particularly the rooms and hallways. The staff were very slow to clear room service trays - there was one at a nearby room to us that lay all day and into the evening and the maids had been to clean rooms (obviously not their jobs to clear the trays but they perhaps could have communicated to the relevant team!) Nonetheless, we did have a comfortable and enjoyable stay here.

Man fühlt sich ein wenig wie die Begleitpersonen der Stars. Es sieht wirklich so aus wie im Fernsehen.

room needed maintenance 40 minute wait after ordering from a la carte restaurant

Had my 2 kids and myself there for 8 days was beautiful. Room was amazing the kids had a ball and where s swept off their feet . Staff always where on top of there game . Well done stuff .. I was there 8mth bak approximately with my partner and she was also amazed. 5 star 🌟 🤩 ✨️ 😍 ♥️