Room very basic and everytime you use shower water is literally right near door.As there is nothing to contain the water in small area .Fridge froze most of contents and no switch to turn down .Air conditioner every time use it there is a awful smell coming out of it needs to be serviced.

Always easy, never any hassles

The place was disgusting

Not good for long stays

Cost and size of room were disappointing

I had problems with codes and it wasn't manned so everything was done over the phone.

Difficult to enter. Paid for early check in, when i called up they had no idea that i had paid for early check in. Bathroom was tiny, the shower curtain stucked to me while showering. Room was tiny. Stairs to bunk above bed was in the way of the tv. Room was neat and tidy and bed was very comfortable and clean.

Very affordable and convenient

Should not have stayed there was on the phone for anhour trying to check in. Staff where so rude and the shower was so small. Not staying there again for the price would expected better

Clean and friendly

no blind on window shower rose not stable door hard to open

Never got into room,but payed in full for the night,their do it yourself checkin procedure wouldnt let me upload the photo, after spending close too one hour,trying and trying gave up,i must say i will never book under ibis again .

The motel was very clean comfy beds not a lot of room but bearable staff very friendly and helpful only downside was some of the guests with noise and a few arguments in the wee early hours of morning .The secure front door was not secure could just pull open but to the motel credit a security guard was on all night .will stay again great location

It was cheap and that was it, Can’t have very hot shower as it will set of smoke alarm and you’ll get a $1500 bil if that happens l, the room had been closed and smelt stuffy and mouldy upon entry vending machine didn’t work couldn’t get drinking water easily

No staff to assist on bookin. The link to access motel wasn't working. Assistance from staff on phone wasn't helpful. The cleaning staff went beyond their duties to assist clients.

We had some issues with our stay. As there is no reception, you just use a code to access the building. Our code didn’t work. We called the company to get support but they didn’t answer (went to voicemail). We tried again 20mins later and fortunately got through. Secondly, there is a chemical smell in the building, kind of like cleaning products. Thirdly, there was dirty underwear on the floor in our room from a previous guest, disgusting.

The Imperial Motel was an interestingly different experience: all booking done online and no staff at the property. The property however was clean, the room was quite small but completely adequate, and there was ample parking (though I think you need to be heading south to access the parking area). My only objection is that to make the booking the motel not only required credit card info (as is common) but also a scanned copy of ID with name, date of birth, place of birth etc (i.e. a passport or driver's licence). In other words they collect all the info that could be easily used to steal your ID or access your account. They say they delete the ID after your stay, but there is no way at all of checking. I refused to send all this info and in the end sent my driver's licence with my day and month of birth covered up ... but they really, really should not be requiring this, and perhaps Wotif could take a look at this requirement.

The room was basic but ok. The fact that there were no onsite staff seemed to attract a pretty shady clientele. I saw on a review that they witnessed drug deals in the carpark and would not be surprised...dont stay here.

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Close to hospital,did not like sign in,was texted incorrect room number first then correct room was texted but took forever to work out how to input code for door