머큐어 시드니 블랙타운

Hard to rate staff, when check in and out is automatic

Lovely well presented accommodation with friendly staff. Was first time using computerised check in and very good.

Really? Playing card game at 11pm with a friend on Friday night and we get noice complain! And had no music! So you have to be dead silent to stay there! That’s a joke!

The staff so helpful and friendly. Clean facilities.

Budget friendly nice clean rooms , easy check in and check out . Plenty of parking

. Breakfast drinks were late for an hour . We pre-paid breakfast buffet, but the service person made us wait without any explanation. . Both pan-cake maker, and coffee maker does not work. . We had to ask everyday at least 3 to 4 times for towels before they provided clean towels. Also, not enough towels for per person.

Our room had leaking toilet & broken fridge so i asked to change room. Second room had dirty carpet. Light dimmers for night weren’t working. Triple room had two plates, two dirty plastic mugs & 1 glass to drink water. Room wasn’t able to reduce noise from other rooms. I’ve requested to join two single beds of our triple bed room for me and my wife & leave single bed for my kid, it’s got denied. Beddings were in bad condition & worn out. Duvet didn’t have cover instead was covered with a bed sheet, so while sleeping it just became a mess every night. I wouldn’t stay here again

İt was ok bıt there was spiders in room then we changed room would be balkony but it wasnt and no child park or playground in hotel its ok

Fantastic stay and staff went above to assist and make our stay great.

Good size room, staff very courteous, all in all very comfortable and price for one night stay very

Won't be staying their again,better off paying a bit more money to get what you would expect.

Was a beautiful stay,clean,courteous staff,very good location, spacious.

Room was made every day but rubbish left in room

Staying on the ground floor a lot of corridor noise

The remoteness is not in anyway a comment on the great hospitality experienced front the entire Mercure staff. This was my home away from home for almost 4weeks and I greatly enjoyed my stay. The room was a key reason for selecting; the hotel over a closer I is offering; very spacious with a huge wardrobe, big bathroom and walk in shower. The room also had a sink, cups (only recommendation is to include washing liquid) kettle, cutlery and a microwave, (however inline with the notices, probably not a good idea to use the. Microwave unless truly desperate) . The remoteness I referred to has a knock on impact that it's a long way to the nearest station plus you will need to factor in travel costs to and from the hotel. If you don't mi do the occasional walk like myself it's a nice 35 minute stroll in good sunshine. Overall, I greatly enjoyed my Mercure Hotel experience.

Breakfast was a bit poor besides having to wait for plates as there was none available and same with milk for the coffee machine. Maybe a second machine or bigger machine is needed for the coffee and more staff serving breakfast

It was ok

Staff are friendly and easy to ask questions.

One night stay in an updated motel. New checkin technology is still needing some education for older clients. Convenience of a club on site was great.

Fair for the price . loved the water station with its flat or sparkling water dispenser . Creaky bed not nice. No coffee available at full breakfast service. Croissants were hard as a rock , no kiddind !