Great location with a room overlooking harbour & views along the esplanade. Easy access to CBD.

It was not as clean as we were expecting. There's a damp smell in the room. We found two cockroach inside the room. The bedsheet smells like they were not fully dry. Disappointing

Would have given 5 stars but for the plastic chrome coming of bathroom fittings. Despite a refit, I am sure that these items are original from when I first stayed here 25-30 years ago.

Neibourhood

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Have stayed here previously and found staff very pleasant and our stay enjoyable.

Just needs some updates. Front of property messy in garden, torn canopy over restaurant. Tired looking. Needs a pool bar,zero ambiance there. I was the only person in the pool most of the time. Cleanliness was great. Housekeeping staff amazing, front of house fantastic and bar staff. Clean rooms and crispy white sheets. Lovely. Just needs new carpet and a spruce up because location is fabulous away from noisy Mitchell st, near the harbour. Food was fantastic, shout out to the chef. Most amazing steak dinner. The atrium is absolutely beautiful. Great ambiance there. Would definitely recommend this hotel if you can look past its tiredness. Higher floor would be amazing view of harbour.

Comfortable and safe, family room very spacious.

バスタブありということで予約しましたが、ありませんでした。バスルームのアメニティが足りておらず、タオルにシミが残っていました。ゴキブリも出てきました。ベッドは広くて快適でしたが、エアコンから高い音がウェーブするような騒音が出て眠れず、天井扇で何とかしのぎました。レイトチェックアウトを頼んだのに、１１時過ぎに掃除スタッフに起こされました。１泊だけだったので辛抱しましたが、４つ星ホテルとしてはおそまつに感じました。

Nice big room ,junior suite, bathroom needs a refurb, otherwise good, front desk staff very helpful restaurant service extremely slow, 1.5 hrs wait for burger and schnitzel with very few customers

Great city location within walking distance to shopping and dining.

We enjoyed our stay at the Novotel. Our room was kept clean & all staff were really helpful

Hotel room and bathroom was pretty old and lots of things in poor condition or a bit broken. The breakfast was good, the customer service was good, and the location was great.

friendly staff

All the staff were very helpful, always happy and courteous,

Great location, the hotel had everything I needed and the staff were friendly and helpful.

Service

It was a very pleasant stay. The breakfast is really nice, and great value. My only issue is i need a tax invoice from Hotels.com to claim the expense back from my employer - and the hotel themselves are not able to provide as i did not book directly with the hotel.

Very nice

Close to CBD, walking distance. Breakfast option limited, hotel is old and run-down.