Best Western Thompson Hotel & Suites

it was great but the deposit was very high and was not prepared for it !!!

Goodness

Cleanl, quiet, safe are of utmost importance which I have experienced. I wish I was informed at the time of booking that a $500 damage deposit would be collected. That came as a shock but was able to provide it. Just was a jaw-dropping surprise.

Best place in town

2nd time staying here for work, and I have nothing to complain. The staff are friendly, and the breakfasts are delicious!

New property. Everything seems to be in great shape. Very comfortable room and nice beds.

All good

Clean, friendly, evening soup was a nice touch. Big hot breakfast.

Great experience, clean and food was wonderful

Everything was good but for sure they don’t clean everything forgot my clothes in the drawer and a guest was in the room didn’t get my belongings till 3days later and never got my damage deposit back $500 and no damages so it was $900 a night for a room I paid

I feel like i was scammed. I made a booking for September 21 to 22, 2024, however it was the wrong date. I was charged on my credit card for $205 and an additional $192. I spoke to a person about my situation on a chat (Alaa). I was to be at the hotel for the 22 - 23, 2024. Alaa made the arrangements for the change and also ensured that the amount of $205 was charges for the Sept 22, instead of Sept. 21. I would also be refunded the $192 upon arrival and check in on Sept 22, 2024. When I arrived there was no booking and am now charged an additional amount $244 and the two other charges are still on my credit card. I do have the conversation saved indicating the changes and also the receipt of Sept 21, 2024 stating that I was to pay the amount upon arrival. I did not request to pay while completing the information online. I have never had any problems with Expedia before. I am very upset and will be contacting my bank to indicate fraudulent activity from expedia tomorrow. This is totally uncalled for. Please contact me to rectify this situation.

Breakfast was good

I got charged a lot for a dirty towel and blanket, wow!

Friendly and efficient staff, good breakfast!

Place was clean quiet Only thing that was the noisy fan in hallway Other than that beds were comfortable clean

Always an awesome stay

In all honesty, there were a lot of drunk people walking around town! I mean really wobbly people. We arrived at 8:00 pm to check in. Maybe there was a festival or something, I don't know, but those locals were having a good time, and perhaps too much of a good time. Having said all that, the hotel was perfectly clean, the check in was easy and professional, the breakfast had everything you'd expect and was excellent.

The rooms are very clean. The building is quiet. Building surroundings are clean. Felt safe walking to my vehicle. Staff is very helpful. Breakfast is adequate.

Staff are very accommodating and excellent customer service

Enjoyed our stay. Property was clean and well maintained. Nice to have a hot breakfast in the morning