Mattress cover was slightly dirty

Very friendly staff. Excellent location close to central London. Quiet, comfortable room.

Good night sleep very helpful staff

Staff very friendly. Great location for a vacation: room quite small but with a great cost benefit ratio!

Stayed in a single room (18) Small, but compact, clean and efficient. A lot of stairs to the 4th floor so not ideal if you suffer with walking and also the rooms aren't well insulated. But other than that, perfect for a cheap one nigh trip. Reception staff very polite and friendly.

Good location. Everything worked OK. Bathroom was good but room needs updating and a new window fitting. Room was very small. Bed was comfy and clean.

As a single traveler this was perfect. The single room had just enough space. The bathroom was great and the staff were all friendly.

We stayed for 2 nights. The room was very clean and tidy. There was a little tray with a kettle, coffee, tea, biscuits and some danish.. The location is really good, you can reach easily the public transport to get around London. There are a few cafes,restaurants, off licence around the hotel. The staff is very helpful and let us to leave our backpacks in safe place whilst we were walking to check in and after check out as well.

Friendly staff, but the room was smaller than expected. Luckily spent most of the day exploring London. However very close to Paddington station and reasonably priced.

Väldigt trevlig personal, skön säng. Uppfyllde alla förväntningar utifrån det låga priset.

If it was just about the staff this would be 5 star all round. But...if you have mobility issues this property is not for you. There are endless stairs. Also compared to other hotels I have stayed at in the area this hotel is more like a rooming house or hostel...it is tired and there isn't even a proper reception. The price is excellent for central London but you definitely get what you pay for. I think I would pay a little more and stay somewhere else...and I'm sorry to say that because,as I said, the staff here are really nice people.

Very friendly staff, good breakfast. Comfortable hotel in a very good location near Paddington Station. Great for walks through Hyde Park, or along the Regents canal. Some decent pubs and restaurants close by. Will stay here again

Great little place - will use again

Didnt like my stay at all, I think it best serve the purpose of having a bed to sleep by night

chambre petite mais tout à fait fonctionnelle et propre. Proche centre et métro et gare (6mn à pied). Resto, fast food, cafe et boutiques souvenirs juste à côté. Le personnel est très sympa. Sans ascenseur pour ma part (mais il y a deux bâtiments l’un à côté de l’autre donc peut être que d’autres chambres ont un accès avec ascenseur)

Wonderful service!!!AAA

Perfect for a London stay! Near to Museums at South Ken

Really loved this place - very clean and quiet. Definitely no-frills though. But super close to Paddington Station with gobs of transportation options

Great location but very small room and tiny bathroom. Friendly and welcoming staff. Close to Paddington station

Stayed here for a few nights. The room was basic, but clean and the private bathroom was great. Finished in white and very clean. The staff were excellent I have to say, with a chatty welcome and also on checking out. I would stay here again if I am in the area again.