It was impressive to be welcomed by a cute duck at the room. It's a beautiful hotel and the staff were all friendly. Transportation is good for getting around the city center. However, the entrance had to go down stairs, so it was difficult to carry luggage.

It was a great pleasure to stay. The breakfast is especially good. There are many bus stations nearby, and most of them have a direct connection to famous places (Big Ben, Westminster, etc.). I highly recommend this place.

Amazing staff. Furniture a little outdated and dirty but other than that it was a good stay.

Extremely convenient

Brilliant hotel with really helpful and friendly staff who went above and beyond to make our stay as enjoyable as possible.

Very nice hotel, rooms are very spacious and well appointment. Staff was excellent and nice to deal with. Only comment was the carpet in the room was not very clean looking.

Kind, Professional response, Reasonable cost of restaurant etc.

Seit langem bin ich jedes Jahr 3-4 Mal in diesem Hotel, ich mag es sehr. Modern, aber gemütlich, in gutem Zustand, sehr nettes, freundliches und hilfsbereites Personal. Die Lage ist für mich ideal, das meiste, das mich interessiert, kann ich zu Fuss machen. Ein kleiner Nachteil sind die Zimmer in 5. Stock mit Dachschräge: da gibt es im Bad nur einen kleinen runden Rasierspiegel, noch dazu mit schlechtem Licht. Auch der Stauraum in Bad und Zimmer ist relativ bescheiden. Für Alleinreisende wie mich aber ok. Ich werde demnächst wieder hier absteigen.

We thought that the hotel was great. The neighborhood was a little bit away from the crowds, which we liked. Walk a half mile and you’re in the thick of it. The room was comfortable, decorated nicely and clean. Bed was comfortable. Food was served until late, probably 10:30-11pm and it was tasty. The bar stayed open late too. Our interactions with the staff was also very positive-all very kind and helpful! Everything about the hotel was great.

Everything was excellent. Every member of staff was attentive and friendly, room was gorgeous and so clean.

Very good

Lovely rooms Great breakfast for a good price Easy walking to everything

The Apex was lovely! And the price was great! My daughter got ill and the staff went above and beyond to tend to her needs with extra quilts , towels, water, and ice. The room wasn’t spacious but it was outfitted nicely and served us well. Bathroom was spacious with a lovely deep tub and walk-in shower. It was very clean and well appointed throughout. Enjoyed a wonderful meal at lazy Ballerina’s bar. Would highly recommend.

Convenient location

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Perfect

Excellent

The hotel was incredibly clean, the staff was polite and friendly, and overall it was affordable and perfectly located! We loved our stay at Apex and plan to return for a visit within the next two years.

lovely stay! mulled wine and mince pies on arrival free drinks at the bar upgraded perfect welcoming staff!

Thought the pillows (non allergenic) had gone down in comfort and the sheets were not as nice as previous stays. The toiletries had gone downhill also. Used to feel like a 5 star , but not now