The hotel was clean and well run. Disappointed no hotel info in room and no room service available which would have been welcome after a long, tiring, driving day. Bar meals were avdd as liable as dining room closed but you weren’t allowed to take meals to your room.

Hotel accommodation is absolutely fine but the rooms are located in a modern purpose-built complex - not in the stately home. In fact, we had no access to the house at all. Just be warned!

Rooms very nice beds lovely and duvet super nice . Poor experience with dinning as two of us had off one menu and two order different meal . Think boys order may have been for gotten two prefer was help your self , we had to ask how long the other two orders where going to be told 7mins but was much longer . Our help your self nice but the orders meal where very late and disappointing .

Hotel was lovely and the staff were so helpful and friendly Thank you

Gorgeous hotel But room very dark small window No full lengh mirror Comfy bed

There's a castle on the property! You can see majestic horses near the golf course accross the street!

Second stay here (either side of a holiday). Arrived just before 10pm and no food available -not the hotel’s fault. Was not given the same or similar room as requested but a very small double on the opposite side - upper floor. We had lots of luggage! Too late and too tired to complain. Party people wandering back to their rooms passed under our window and disturbed us until 2.30am. 😞 Lovely grounds and great breakfast. Lots of choice. A shame about the room.

Lovely hotel and estate. Short stay before a holiday flight. Another pillow or better ones would make it 5 stars all round.

Hotel grounds were beautiful, hotel itself was a little shabby. There was a large conference going on at the time of our stay so it was a little hectic.

As a regular guest I was very disappointed that the planned refurbishment of the reception area was not communicated before arrival. Temp reception area and access to rooms very poor and no assistance offered - a number of hazard to overcome before you could access the room which have benefitted from the refurbishment. Lastly the building work started at 08.00 and included drilling which was unacceptable. Understand that the works need to be completed but they could be managed far better and consider the well being and comfort of the guests.

The property is undergoing refurbishment this means its a bit off a mess overall a nice place but im glad i had it as a reward night, sadly couldnt go for a swim as the pool was shut too, Redeeming factor breakfast, one of the best breakfasts i have had in a very long time, this proving you can have a quality buffet,

Good room, nice grounds. Conference hotel so rattly in the restaurant on a Sunday night. Helpful staff.

This facility is principally a "venue" providing facilities and accommodation for weddings and conferences. In addition it has modern simple bedrooms. We only required basic overnight accommodation and so our Horsley Place first floor Guest Room was fine. The downside was no lift and a steep set of stairs. The room was relatively small but was quiet and comfortable. We did not appreciate the number of cushions scattered on the bed - they serve no useful purpose and took up quite a lot of room space when removed. Pleasant lounge/bar areas are available. Breakfast was a veritable feast including Full English. However, to get from our room to breakfast entailed an outside walk via a gravel footpath which included a number of trip hazards - fortunately it was not raining. Maybe this was a temporary route during the alterations which were in progress. One final point - finding the vehicle access to the hotel is quite tricky. It is not indicated from the village road and it is quite easy to drive past it.

The hotel was having a refit so dinner/ breakfast was not in the same building.

Très bon accueil. Très beau cadre verdoyant au calme. Chambre à rafraîchir et un peu petite mais fonctionnelle.

We arrived about 8.30pm , the receptionist was unwelcoming and the room we were given was a tiny box room. It was so stuffy and hot we tried to put the air conditioner on but it didn’t work. I called reception and was told it didn’t have air conditioning. She said she would call the manager to see if we could be transferred to another room and after some time we were given a reasonable room on the ground floor. My husband and I are in our eighties and really could have done without the hassle. Although the new room was fine it didn’t have any drinking glasses and I was told it’s not their policy to provide them although they did send some to the room. The whole place is a shambles, finding reception (the one we checked in on the previous evening was closed.) it took us 25 minutes to find it in order to check out. All in All a pretty poor show

Loved my stay at this hotel whilst attending a beautiful wedding. My room was very clean and beautiful, the breakfast was delicious and had a variety to choose from and the staff were pleasant.

Great service and very nice room

Staff very helpful and welcoming, breakfast was lovely and the area around the hotel was nice to walk. Mattress in room 733 was appallingly bouncy and soft it felt we were rolling together, so didn’t sleep very well. Mentioned this at reception, lady apologised for this but didn’t appear to take any note to get it checked. Will always check in future before it’s too late to change rooms. Also people in adjoining rooms continually visiting each other until around 1230 at night letting the doors slam didn’t aid our sleep either. Why can’t hotels fit silent door closers?! Also mentioned at reception. Would love to stay again but would check out the mattress straight away!

Another enjoyable stay in Horsley Place. Pleasant, comfortable, but small room. Enjoyed walking round lovely grounds and using gym and pool. Very good breakfast. Helpful staff. We've found it good value and in a convenient place, using it as a base for visiting Wisley, NT properties etc and catching train into London (Horsley Station 25 mins walk). Unfortunately, wifi wasn't good at times.