Its had a bit of a make over since its best western days but the walls are still paper thin and antiquated. Shower/bath is hot and powerful which is a start.

Nice clean hotel with good in-room facilities. Bed was a bit soft for my taste otherwise no issues at all!

Nice cozy place, very clean

Hotel looked lovely on approach and the decor inside was also very nice. Female receptionist was rather miserable and clearly didnt want to be there however the male receptionist was lovely and so friendly. Room was very nice however bed not that comfortable and the bathroom floor wasnt that clean and hair and cobwebs where noticed. Lovely big warm fluffy towels after a nice shower was great. Personally think £155 for a nights stay without breakfast was expensive, but i guess your paying for the name. We had a nice meal in the restaurant and drinks in the bar owned by the hotel was also very nice. staff in the bar and restaurant were very good and attentive however there was a mix up with wheelchair access

Welcome at the reception very friendly and efficient, Service and staff in their restaurant brilliant from Andrew the manager to Kelly making sure every thing ran smoothly. Food was exceptional. They also have EV chargers. We will be going back very soon.

No hot water No heating Freezing in the morning

Booked at the last minute - far exceeded expectations! Immaculate condition, the room was gorgeous, staff were incredibly friendly and helpful throughout. I also tend to sleep terribly at hotels but the bed and room were SO comfy. Will definitely be my go-to on future trips to Felixstowe- thank you!

Recently refurbished hotel. Staff very helpful and restaurant very good. A nice place in a quiet spot but just a short walk to the sea.

The hotel was not finished to a good standard

Room was very comfortable, fittings wise but as it was South facing it was hot all the time and there was no aircon or fan. Breakfast very good, didn't have evening meals. Bar was very good with an excellent range of spirits. Staff were all friendly and attentive. The hotel had just been taken over by Marco Pierre White and not all rooms (ours included) had been fully refurbished. It will be interesting to see what room prices will be in future as I would definitely return

Newly opened a few hiccups but looked after wonderfully. Amazing 3 course Sunday lunch made to feel very special on our anniversary Thank you