Room service food all ticked the boxes

One night stay after a visit to the races, was made to feel welcome from the moment we walked in. We thought the hotel had only just opened as it was so trendy, clean & tidy and free from any damages that we could see! Food was delightful, service was so good considering they were planning a party for Halloween also. Have never felt so welcome at a hotel. Will most definitely want to stay again!

This was a quick trip. The hotel was the best option at the time. It did the job. I can fault anything. However I would stay at a more luxurious hotel if possible in the future.

We got a reduced price deal which was acceptable. The full price would not have been acceptable. The hotel is feeling a little tired

The property was better than I thought, and the service was great

Exceptionally helpful and friendly staff

Great welcome and fast check in by L. who answered questions knowledgeably and kept checking all was well, including with my evening meal after I arrived late. Chef also deserves a mention - despite ordering at closing of service, a hot, generous tasty plate was perfect with my pint. Very comfortable room and bed, but what also stood out were the accoutrements - fan, fridge, toaster, microwave as well as tea & coffee making. Fantastic location caps it all off.

Great welcome and fast check in by Lorenzo, who answered questions knowledgeably and kept checking all was well, including with my evening meal after I arrived late. Chef also deserves a mention - despite ordering at closing of service, a hot, generous tasty plate was perfect with my pint. Very comfortable room and bed, but what also stood out were the accoutrements - fan, fridge, toaster, microwave as well as tea & coffee making. Fantastic location caps it all off.

Fabulous location, fabulous staff, lovely garden. Room very comfy but bathroom tiny and shower not great. Would stay again just for the staff team who were excellent. They couldn’t do enough for us. Free electric car (Tesla) charging too which was a bonus.

Depressing tiny room at the very top. Poor shower room, stunk of bleach. Needs refurbishnent. Definitely not worth the money.

Super comfy beds, needed after a long day at the races.

Good value for the priced paid.

What a beautiful hotel it was really nice in the evening to have some music outside while we chilled out with a drink

A great price for a centrally located stay in Newmarket for my daughter's graduation. Everything I needed, great location, quiet, spotlessly clean.

Comfortable, friendly & clean accommodation in centre of Newmarket town.

Booked this hotel as we were going to Newmarket races to see Pete Tong. The hotel is central to Newmarket and there is a coach to take and collect us to the races. The hotel was expensive for what it was, but it was a race day so I guess they can charge this. We did manage to get a parking space outside the hotel, which was really good. Our room was only accessible via fire escape type stairs, not very good if you have had a drink. The bed was comfortable and the room was clean. We really appreciated having air-conditioning as it was a hot evening the room was boiling and it allowed us to have a good night sleep. It’s a shame that our room did not include breakfast given the amount of money we paid. The shower was not very good as it was in a bath and it was difficult to get the correct temperature, and the water pressure wasn’t great. If the shower was better then we would’ve given this hotel a better star rating. That said the bed was comfortable and we slept well.

We stayed at Kings as it was near to Newmarket racecourse. The hotel was very welcoming we stayed in room 15 which was a good size room it was clean and the bed was very comfy. The staff were all friendly & helpful. We'd definitely stay here again.

Very helpful staff,lovely spotless room.Good to have fridge,Microwave and toaster (midnight snacks!! Excellent.

very central

Good friendly clean hotel. No breakfast and parking very limited but all good. Probably wouldn't book again due to the parking but im a 'parking snob' and have a LWB van so after a 12 hour day dont want to be walking half a mile to my hotel plus have the van on the side of the street. But hotel all good 4* stars