Kirkdale Hotel

no fan

Terrible terrible terrible….. stayed there because I was quite tired to drive home after work. Very very old place, tattered, carpets were threadbare, everything is dated. Very noisy you can hear the noise of every single car driving past. Why this is a hotel is mind boggling. Needs improvement works.

Bear in mind this is a cheap place very close to Croydon town centre. However it is cheap for a reason, it wasn’t the cleanest place I have ever stayed, very dated and the shower as good as didn’t work, water came out very slow and didn’t appear to get hot. That said for a night in a location I wanted to be, it done the job at cheap price. Any more than a night would have been an issue

No fan in the room… this is not an hotel

No noise policy in place after 11pm, noisy residents including constant banging of doors and stamping about the room and shouting. Reception informed as it was way past midnight went on until 3am, furniture in the room damaged. Totally needs a refurb, under the impression its used as temp accommodation for families, no problem with that. Breakfast was shocking its a full english or cereal, asked for scrambled egg on toast with beans. No toast but beans and half cooked scrambled on a plate. (Salmonella warning big time)! Honestly give this place a wide berth!

Poor communication Property unkept Poor services Very dirty and dusty.

Stay was ok. Suitable for one night. Carpet was in need of a clean as sticky marks by side of bed. Breakfast was acceptable although only bacon no sausages.

Easy to park nice check in, dumped my stuff and went for food after a long day got back and noticed room smelt of smoke and was very run down and dirty. Definitely not worth the money

Helpful courteous staff, a large comfortable room overlooking quiet tree-lined street.location of hotel ideal, with good parking for hotel guests. Breakfast ... Substantial... Excellent mushrooms, eggs anyway you want.Easy walk to South Croydon station.

The place was neat and the staff members were friendly. The price was also low and I like everything about the hotel.

My stay was great!!! I had no problems and the staff was helpful and friendly. Room was spacious and self sufficient.

I like that it was warm and the towels and bed clothes were clean. The staff was friendly and helpful. The bathroom desperately needs updating and the room needs decorating. It was way below my expected standards.

The gentleman at the reception desk was friendly and welcoming, however the condition of the hotel was very poor. Our bed sheets and bathroom were fairly clean, however the carpet was very dirty and in poor condition. The bathroom floor tiles were cracked and moving when stood on. Our room was freezing despite the window being closed. Also, the bedroom furniture was very old and falling apart. We were very disappointed, and unfortunately we will not be recommending this hotel to our friends and family. This hotel would benefit from a total refurbishment, so that future guests can have a more positive experience.

No WiFi and the room heater was not working all night

Very disappointing. The place needed a thorough cleaning. Particularly the shower cubicle. It is in a noisy area.

Very nice hotel great excellent customer service

stunk of smoke and dirt , rooms old and shabby

If you just need a bed for the night then it’s fine. I needed it for that purpose so it didn’t disappoint. The room wasn’t overly pretty to look at but I went for the cheapest hotel and so I got what I paid for.

The place is dirty the bed was not good atall

This was one of our worst hotel stays in well over a decade. The room carpet was worn, stained and littered with debris. The bedside table drawer had a previous tenant's underwear and vape in it (pic attached). The wardrobe only had 1 hangar and the shelf was coated with a layer of dust plus an open packet of sugar. Mugs for drinks were filthy. Bathroom sink had nose pickings on it. Shower was filthy and wasn't working properly. The worst issue was the constant smell of cigarette smoke as there were lots of smokers downstairs and smoke would make its way into the room.