New George Hotel

The temperature was 4degrees The windows does were open The x 1 small heater was only working at 10% & only Luke warm heat coming out Very poor quality in the room Dirty marked blinds The door to the room was not secure & anyone could have pushed it & entered the room

Absolutely shocking filthy stinky grotty place! The check in/entrance is frightening, floors are covered in literal rubbish and crumbs and filth - there is a pungent smell of sewage combined with the dirty grease trap from the kitchen, it’s nauseating and I’m not being dramatic. The room, number 8, was big and disgusting - on arrival there was so much dirt including toe nails hair and food crumbs on the cheap laminate floor we actually found a broom and swept up ourselves as the owner said no maintenance or cleaning could be done til the next day?! The kitchenette stank of sewage and we were scared to touch anything because it was so visibly dirty and caked in grease and crust. Do not stay here - awful experience and the owner is unhelpful and doesn’t care.

The hotel was nice, but it looked like building work was in progress. The room was comfortable, but there was noise from a fan outside the room I assume from a cellar chiller, which was a problem and there was a smell in the bathroom. Other than that it was OK and ciuld easily be made excellent.

Comfortable room, great value, basic but had what you need

My window could not shut so I was in a draught all night which has led to me getting a cold. Due to the window being open the street noise kept me awake. When I did fall asleep the hotel guests next to be woke me up with drunken shouting. As I was exhausted i was absent minded and left my phone charger. The number I was given to call will not answer my call, my email has been ignored. All I want is to arrange for my phone charger to be sent to me.i am happy to pay postage. It’s just RUDE I am being ignored.

Definitely get what you paid for, in fact I think I paid more for what I got

This was the dirtiest unkept,tired place iv ever stayed in, don’t ever think it would be suitable for four in a bed, no hot water in a room, flooring appauling

Cushdy bed warm shower what more can you ask for

Location was perfect, parking is limited.

The hotel was clean and tidy and I enjoyed my stay, the shower leaked so couldn't use it and the Wi-Fi didn't work but other than that all was good.

Good hotel

First of all, there’s no car park as showing on the website no reception you found your key in the box and you leave the key in the box when you check it out there’s no one to complain or to talk with Room really dirty

Our stay was good. The room was much bigger than we expected and the staff were very hospitable and allowed us a later checkout. Would recommend!

Check in was easy, text sent and lock box accessed. Parking was difficult and not obvious, it was not labeled and only 4 spaces for several rooms. Fortunately we got the last space. Never met a member of hotel staff. The room was huge, with a kitchenette. Bedding and towels were clean but the glasses and plates dirty. Skirting boards and behind bedside table was very dirty.

We checked in for 2 nights...and checked out after 9hrs and only stayed as it was late. The "entrance" is via the service entrance and dangerous walking to the rooms. The room was ok but the bathroom was a disgrace. I "chatted" with the hotel who said they would refund us...they thrn changed their decision and still wont! The hotel is on top of a noisy bar that stayed open till 11pm..no mention of this on hotels.com and the window was broken and wouldnt lock. As the room was in the loft the beams were right above the bed so very dangerous! I wish i had of read trip advisor before booking this place. It is NOT a hotel and though cheap should been clean. The fact the refund was retracted is also something mentioned in reviews before too! Disgraceful

The room was quite large and had view over the front. Bathroom ok and there was a kitchen for making a meal downstairs. I don't favour the keybox checking in system and downstairs area very busy but still good value.

It's a great location and reasonable price. The room is big but there's maintenance jobs that need doing. And no service from staff to assist with issues or general enquiries, such as ' do you have an ironing board '. I will stay there again cause I know what I am dealing with and I can mitigate the poorer aspects of staying there.

Average in cleanlyness,hot water tap broke shower not able to turn off blinds broken

Very misleading, owner not very helpful nor respectful and gave false hope. Not guarenteed to have a kitchen and no one there to help you. The “shared kitchen” which is not stated but the kitchen you get is shared unless you’re one of the lucky few was filthy with food stained which were evidently weeks or months old, so no professional cleaner has been in. The only good thing I will say is the house keeping can do there jobs and the rooms are clean.

We and a enjoyable time at the property good vibrant area and defo will be staying there again as we travel to Newcastle regularly