The most comfortable Bed Pillows I have ever experienced. Didnt want to get out of bed in the morning . Love the Lift.

The hotel was lovely and the staff were very helpful and friendly. The food was good and drinks in the bar were reasonably priced. We stayed in the cottage, which was decorated nicely and very spacious.

Room was fantastic. Carvery and dessert let them down.

It was lovely. Room very nice and spacious and clean . Love the jacuzzi bath.Tea and coffee in the room were not the quality I expected. They were the basic sachets I would get at a cheap hotel.The hotel would benefit by having higher quality beverages, maybe a pod machine and nice tea. Service was excellent. Dining was really good. It was so nice having a sea view. Overall our stay was very nice and we would stay again.

It’s supposed to be 4 star? I’ve no idea who gave them that, the 3 star Dales is much better. I booked this on Expedia as it said pool, it doesn’t have a pool! A sister hotel miles away has a pool, this is trade descriptions and you will be reported as I paid what I did because I thought I could swim. Should get my money back or the very least a discount!!

Nice ol Edwardian property,and gardens

Amazing value for money, lovely rooms, massive bath towels, lovely staff and fabulous location, beautiful village

Lovely comfy massive bed . Great food , lovely views and pleasant staff. will be returning.

The accommodation was superb the first receptionist was not very friendly I asked for a lobster pick for my lobster meal and didn’t know what I meant and brought me a toothpick the presentation of my lobster meal wasn’t good you could not see the salad underneath apart from that it was a good couple of days 👍👍

Beutifull setting, with excellent staff and facilities. We went to the Sea Marge as a surprise burthday treat for my wife. Specially Cromer because it is famous for crabs. She chose Crab Thermidor salad for dinner. It was vile to say the least. The crab was a shopbought dressed crab with a dollup of gunge on top and then heated in a grill or similar. The salad was dried up and inedible.

The hotel was pleasant and the sea view from our room was lovely. The grounds were OK. Friendly reception team. Dining room team were awkward and despite letting the hotel know beforehand and again at check in that I am a vegan, I was only offered a vegan dessert when I asked. There were none on the menu. I had to pull the table offered out from the wall as there was no room for me and my elderly mum to sit down otherwise. The bathroom could have been cleaner but it was OK.

A nice old building a good place to stay

Wonderful staff and stunning location

We had a really lovely stay. The staff ( particularly the gentleman in charge who showed us to our room on arrival) food and hotel were excellent. Will definitely return.

Nice old-school hotel. Staff very Helpful.

Stayed for 2 nights beginning of May in a deluxe room, allocated room 2 which is lovely, comfortable, very spacious, with four poster bed, seating area and huge bathroom with a bath and a shower. Great views from both rooms of the sea and gardens. There is a disadvantage of this as it also facing the bar terrace area so if people are quiet and respectful all good, but could be an issue if not. Also the lift is next to this room which is quite noisy, luckily it wasn't going too much while we were there, but think this should be mentioned on booking or reflected in the price. We didn't have the house keeping do our room as we were only there for 2 nights, but on the first morning we were awakened from our lie in by a rather noisy staff member talking so loudly I could tell you his conversation, which was a bit annoying. The hotel need to train their staff on the importance of keeping their voices hushed when they are around the bedrooms as not all guests are checking out. The hub that they all work from is a couple of doors down so I would keep this in mind if you are booking a deluxe room. One other niggle is the fact that we were hoping to have a swim at the sister hotel as on our booking it said we would get a pass, but even though we paid nearly £400 for 2 nights,we were advised this was £6 extra each. We didn't eat at the hotel as thought breakfast was overpriced, and the dinner menu vegetarian options were not to our taste, and one dish called a cauliflower steak was £17!

The staff were out standing, there was one member of staff that we thought had been there for a long time but he had only been there for 3 days he was wonderful with information, a nod to the chefs the food was fantastic, bus service to Cromer was good, would definitely recommend this hotel

Fascinating old building and great sea views

The hotel is fabulous a real gem staff lovely and very helpful. Room clean and comfortable we had sea view room superb. Evening meals was excellent great choice good wines great bar. Breakfast in both day was below average and didn’t pay for either due to quality of the cooking. Cold, overdone in all areas especially the eggs. What a shame however wouldn’t stop me going back to the lovely hotel and staff.

Superb attentive and friendly staff. Lovely relaxing atmosphere.