Great location in the centre of town. Good value for money Friendly helpful staff I used it as a crash pad but i found the matress very hard

Nice stay

The room I stayed in had a noise like an large electric motor running nearby. The noise was fairly low level but noticeable due to its unusual nature. Breakfast service is very slow, after 30 minutes I had to leave without receiving a cooked breakfast as I had a ferry to catch.

Staff especially The lady at the desk were wonderful

Historic comfortable 3 star Hotel in the centre of town with friendly staff and good value meals

Arrived late and left early. Breakfast was excellent, bed was comfortable, shower was hot. Carpark was full when I arrived at 2140 however.

An old building but generally in good repair. It was so hot in the corridors to the bedrooms and in our bedroom (12), even with the window open. I look forward to a stay in the winter!

Clean and comfortable although room a bit dated. Good to have on site dining and bar.

Very quiet room and a very comfortable bed. Excellent location. Room wasn't ready when I arrived (4pm). Very warm in the room but a desk fan helped to keep me cool.

The staff were friendly and helpful. I found the room very restful with a comfortable bed and pillows. It had a homely feeling. Some of the public corridors needed a fresh lick of paint but it was clean and the art work lifted the feel of it. The cooked breakfast was excellent - best I have had in a hotel. I would use this hotel again. A very pretty town and area.

Beautiful location and it’s a charming old inn, but the service was just so-so. They did keep my bad for me while I walked to the Jane Austen House Museum, which was nice and convenient. They have a lovely restaurant/ bar on the main level, but unfortunately the one night I stayed over, they had a 50th birthday party taking place. The DJ music was thumping and vibrating my room until 11:00 or midnight, and I couldn’t get to sleep until it all quieted down. There was no warning or mention of that taking place at check in, or apologies the next morning. Otherwise, I loved the place.

Cosy, clean and decent sized rooms. Service was really good as well!

Very good facilities including parking and dining. We could check in a bit early and staff was helpful and friendly.

The entire team at Swan Hotel was very friendly and engaged well with the guests. The restaurant was excellent for both breakfast and dinner. Our superior room was large, clean and very comfortable. The hotel was an easy 30 minute walk to Jane Austen’s home and Chawton. Would highly recommend the Swan Hotel for a stay in Alton.

The staff were very friendly and made our stay very comfortable in one word brilliant

We were visiting Jane Austen House so this was very convenient for us to walk the countryside.

We really enjoyed our short stay at the Swan. Every aspect of our stay met or exceeded our expectations. The room was very comfortable, food was excellent quality and very good value. I will be using this Hotel again, when we visit Alton, and would not hesitate recommending the Swan.

Lovely hotel right In centre of Alton. The room was perfect and the staff were incredible! Exceptionally helpful and friendly always going above and beyond. Breakfast was 10/10 Cannot fault the place! Will be back in May

Clean room, friendly staff and a nice vegan breakfast.

I have stayed here for 4 nights, and enjoyed my stay at this hotel! Thank you to Bethany for greeting me when I arrived at reception on arrival and for her assistance throughout my stay! Also thank you to Mandy, the overall Manager, for making me feel so welcome! All the staff here are lovely, which makes it, and I shall definitely be returning very soon!