The Gresham Aparthotel

All fine

Comfortable apartment and great location. We are already planning another trip to watch the Tigers which is a short walk from the hotel. Staff were very friendly and we appreciated the early access to the room, thank you

Nice hotel although the room did not have a window but a skylight. Could not get the heating to work

This wasn’t good. It’s a lovely old building renovated very cheaply. Photos look good but once you get there you’ll see past the makeover. Large room but: floor is a badly layed, low quality laminate. For a big room the bed is small (nothing king size here), the rug is small and underneath the bed so you don’t at any point stand on it. The kitchen area has a fridge, hob, kettle etc but not much in the way of plates, cutlery, pans etc so fairly useless. Bathroom was okay but the sink was partially blocked and the bar of soap could be mistaken for a paracetamol tablet (very small). The heating didn’t work in the room and the towel rail didn’t seem to have an on switch. The television didn’t seem to be connected to anything and wasn’t working with the internet. In summary; style over substance. Breakfast was okay but when I arrived at the dining area the waitress looked genuinely shocked to see me and asked me what I wanted. “Breakfast?” I replied. When I sat down it was apparent that half the guests were in pyjamas and the other half looked like they had just got back after a night out. It then dawned on me that this hotel gets most trade from every young crowd which might explain the waitresses shock at seeing me.

After a bad start with a room which had a bad smell the manager Mark (Hills) moved us into a nice airy apartment. Mark was very apologetic & rectified the situation.

This property provided a lovely stay for myself and a friend. The welcome was lovely and we were met with a smile and hello every time we came in/out. The rooms were clean, and well maintained with everything you might need. Despite the freezing temps outside the room was warm and cozy and not too noisy either. There are a number of parking options nearby, but watch the costs...it cost us £53 each for 2 days despite it stating there was a reduced overnight fee which didn't get applied! We would definitely stay at The Gresham again if coming back to Leicester.

We have stayed here before and clearly liked it enough to return. Liked it even better this time. Would wholeheartedly recommend.

The room was clean and adequate however heating was terrible. It was not possible to heat the room although the room thermostat seemed like working it was set to 22 degrees. But the room was about 17-18 degrees all night- it didn’t get heated at all. Therefore I ended up sleeping with my jumper on.

Cheak in was fast but not rushed with friendly staff, great location, with a tesco right around the cornwr as well as many options for food located nearby, the room was spacious, the only downside for was although there was tea and coffee in the room there was no milk or a small fridge to be able to put milk in if you was to go and buy some, regardless of the one small downside it was overall a great stay

Great hotel friendly helpful staff and very convenient for city centre

Very nice apart-hotel. Staff were so lovely and welcoming. Will definitely be back when next in Leicester.

Really noisy as close a nightclub. Breakfast the waiter was asking if you wanted salt and pepper as they didn't have enough to go round. Our salt came in a small bowl. Our cooked breakfast was of good quality and staff friendly. Bed comfortable. One thing i didn't appreciate was the online check-in process, i gave up and went old school. My wife is French and it wouldn't let me check in without her passport details. You don't need it and I found asking for it invasive.

The staff were courteous and extremely helpful. They didn’t hesitate in offering assistance to me and my mother as we were hustling to leave the property.

This is a great place to stay. Very central. Car park close by but the reception staff are lovely. Highly recommend this hotel

Laundry was out of order.

It was a wonderful experience. Loved the small apartment feeling.

Bed sheets dirty had to sleep without duvet cover, uncomfortable bed, cups also not 100% clean

Lovely, beautiful place, very clean and not used and abused, like most of the places in the area, very fresh looking and welcoming. Unfortunately we had to move rooms as we booked a delux apartment but the first room was although lovely and tidy, didn't live up to the "apartment" vibe we booked based on the website, it was more room than apartment. The staff where great and very attentive and sorted it with no issue. Our only negative as such was the fire alarm going off at 2am for some reason, at first we thought the hotel was on fire, this was never explained to us at checkout, what was the issue? Where was our apology for the panic endusing 2.am shrill? We had to enquire rather than have an upfront "our apologies if the alarm woke you up last night, bla bla bla..."and to top that off we had the parting gesture of "at least you know the fire alarms work" ...hmmmm that we do!

Bed was flimsy, light, uncomfortable and squeaky. I do not recommend staying here.

Regular visitor as its well located in city centre and a modern clean place to stay. Would return.