The Welcombe Hotel, BW Premier Collection

전반적으로 조식, 시설 등 출장숙박으로 만족했지만, 골프와 스파시설을 이용하지 않는 사람으로서는 큰 메리트가 없었음. 왜냐면 내부시설은 대부분 낡았고, 방음이 잘되지는 않았음. 또한, Stratford 시내까지는 무조건 차로 3-5분 이동이 필요함. 주변에 아무것도 없음.

골프장이 포함된 호텔로서 정원 및 호텔 전경이 매우 아름답고 조식도 최고의 수준 이었다.

샤워 물빠짐이 잘 안된것 말고는 만족스러웠습니다. 수영장 시설도 좋고 직원들도 친절하셨어요.

웅장함과 낡은 느낌이 공존하는 호텔. 골프 코스가 있어 걸어다니면서 주변 경관을 보기 좋고, 수영장과 헬스장 무료 이용이 가능하다. 방에 있으면 삐걱 거리는 나무소리가 들려 신경이 쓰이고, 조식은 아침 7시 30분으로 다소 늦다. 가족 단위 휴양으로는 좋으나, 비지니스 맨의 출장으로는 늦은 조식 타임과 소음으로 권하지는 않는다.

Imagine the pleasure of receiving a free upgrade, and then multiply it by ten! I’d been here before so I knew the gardens were exquisite, the hotel is quiet, being set back from the road, and the breakfast is superb. Last year, when I came, I had a double room, so knew what I was booking. So let me tell you about the upgrade! Not only was the room much larger, but it had a four poster bed, a massive bathroom with dual sinks and a window view out to the gardens! Perfect! Add to that there’s access to the spa, and I’d say it’s a total bargain. So much so, I had a little afternoon tea treat. This is now my go-to hotel for future stays around Stratford-Upon-Avon Town is about five minutes away by car, and car parking there is great and reasonably priced.

It’s a beautiful building and grounds but the property and rooms are very tired.

Great apartment clean modern and very well equipped

The hotel is absolutely stunning. Beautiful grounds, very relaxing bar and our apartment was very quiet, clean and comfortable. Excellent value for money. Only point lost was the breakfast which was average and food/coffee ran out due to the number of guests eating breakfast.

Property is quite run down

I requested a bottle of prosecco to be waiting in the room for us, this did not happen, so i called reception and asked for one, 40 minutes later we got the bottle.

Nice old character building. Good Spa facilities, staff friendly & helpful. Breakfast was lovely. Need to focus on cleaning though, using a hover in the public area especially dining room & focus on the cobwebs around windows. Overall a nice stay.

Excellent

It was just average nothing to get excited about

Hotel was situated in very picturesque grounds.

Beautifully decorated for Christmas. Lovely clean room, great views, lovely breakfast.

I stayed 3 times in a short space of time for a business trip. I booked on Hotels.com and was never given the room type paid for, each time I was given a downgrade at what would have been a significantly less cost. Staff on the front desk were poor to say the least. However the duty manager was great speaking at breakfast the next day however this was check out morning for me. The hotel is tired, but has a great feel about it. Breakfast was good, in amazing surroundings. Gym / Pool are again tired and unclean, but serves a purpose at the price. Walls are thin (odd for such an old building) so sound is also an issue in the evening.

Comfortable, clean and well managed hotel. Some chairs and carpet showed signs of wear but this only added to the ambience of the beautiful mature building from which we took home a happy and lasting memory.

Ok , food and drink grossly over priced compared to other hotels. The dining menu was terrible no steak or grill choices , ordered fish n chips which turned out to be a few frozen chips and a frozen fish , not what I would expect for a top end price. Rooms are clean but very tired. Place is under staffed. I had my team there 14 of us and they shut the bar at 9.50 even though plenty of drinks being purchased.

A beautiful GradeII listed building, a superb spa facility and excellent food but it was let down by dreadful service from the front of house staff. On arrival we were greeted by ‘you alright’ - we expected perhaps ‘good evening, how can I help?’ Or something similar. We were then told our room number and where it was and as no further information seemed to be forthcoming we had to ask questions to ascertain what time breakfast was, where it was, where the bar was, where the spa was, did we need to book anything etc etc. Surely guests need to know this information and so it should be naturally volunteered? The spa was superb but the staff were lackadaisical and disinterested. For many people it might be the 1st time there and volunteer how to get into the outside pool? That padlocks are available for a refundable £1? Finally….dinner!!! We had a reservation for 1915. We arrived on time and waited by the sign…no staff. We popped our heads in the dining room and got some attention and were seated. We then sat for 30 mins before any order for drinks or food was taken. 15 mins later we saw our wine arrive in the room - it was delivered to us 5 mins later. White wine….which was definitely not cold. We asked for ice to cool it - twice we did this before served. Food was excellent but after finishing, waiting for plates to be cleared and dessert offered for another 25 mins we gave up and left. There was a function going on but things shouldn’t compromise service for other guests.

Stayed twice in two weeks first for business, I had a beautiful room , the following week I stayed with my wife but as hotel full I got a room in what we called ’steerage’ the room was so hot it was uncomfortable even with windows open and for some reason we both felt unwell staying in that room but felt better when we went upstairs. Both occasions of stay the rest of the hotel was very good . I think one of the bar staff could do with a check on his attitude as it was commented by a couple of colleagues but this was very small and didn’t really affect me. the hotel and staff are great and I would definitely stay again.